Interakt ‑ Sell on WhatsApp

Feb. 6, 2026

Feb. 5, 2026

Feb. 4, 2026

We are currently using the Interakt Advanced Plan with workflows, and after some initial onboarding hiccups, the experience has become much smoother. The support team that helped us, namely, Tharini, Nishant, and Shubham — were knowledgeable, patient, and helpful throughout the process. We are optimistic that this platform will help automate customer interactions, reduce manual workload, and streamline our overall processes.

Jan. 19, 2026

Tharini was very helpful and almost all our queries were smoothly answered.

Jan. 19, 2026

Great Support and was quick to provide resolution

Jan. 16, 2026

great app for shopify to build customer trust and send notifications. loved it

Jan. 2, 2026

The Intreakt team works very efficiently. They helped me resolve many of my doubts and explained everything clearly. Their support was timely and very helpful. Overall, it was a great experience. Highly recommended

Dec. 11, 2025

I would like to appreciate the Interakt team for their exceptional support and reliable WhatsApp API services. Their prompt assistance and smooth integration have truly helped streamline my business communication. The platform is user-friendly, efficient, and has contributed greatly to improving our customer engagement. Thank you, Interakt, for your consistent support and for helping us grow our business.

Dec. 11, 2025

Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!

Dec. 9, 2025

Interakt has been an amazing tool for managing our WhatsApp customer communication! The platform is super easy to use, and the automation features have helped us save so much time. I especially love the quick replies, broadcast options, and their customer support team is also very responsive and helpful whenever we need guidance. Overall, Interakt has really improved the way we connect with our customers. Highly recommended!

Dec. 14, 2025

Very disappointing experience with Interakt. Our paid subscription was suddenly ended, despite being active on Shopify. As a result, all WhatsApp campaigns stopped, causing direct business and revenue loss. We have been continuously following up for the last 3 days, but there has been no proper support, no resolution, and no accountability from their team. Only generic responses, no action. For a business that depends on WhatsApp automation, this kind of downtime and lack of support is unacceptable. Paying customers should not be left stranded like this. Would not recommend Interakt to serious D2C businesses unless they improve support response time, escalation handling, and reliability. We are shifting to BotPenguine.

Dec. 4, 2025

good service.

Nov. 12, 2025

Best App for WhatsApp API.

Nov. 11, 2025

Thank You for being paticence and clearing my doubts.

Nov. 10, 2025

I have just installed the app, yet to start using it, but the team helped me well to set up. Mr. Rajan helped me a lot to set it up and he made it easy for me. Thank you

Nov. 5, 2025

Really amazing service. Nice customer support. so helping and guiding.

Nov. 5, 2025

Honestly, one of the best platforms I’ve ever used! The support team is super fast in responding and explains everything clearly step by step. The platform itself is very easy to use and well organized — even for first-time users. It really helped us manage customer communication in a professional and seamless way, especially with automated WhatsApp messages I highly recommend it to anyone looking for a smart, reliable, and fast system that makes the customer experience much better.

Nov. 3, 2025

the UI has become better and is intuitive for businesses and brands alike. would really recommend to give it a go.

Oct. 31, 2025

I connected Interakt to my shopify store 2 months back and my experience so far has been flawless. The interface is quite simple and easy to navigate and set up by myself and whenever i have any questions, the support team (Pranali Kamble) have been amazingly efficient in their help. The team has been patient and gone out of their way to explain features that I did not even realize that i needed. Thank you. Keep up the great work.

Oct. 30, 2025

Interakt has been a game-changer for Tahiliya! It’s the most affordable and efficient WhatsApp marketing tool we’ve used. They’re always quick to launch new features matching top competitors. Plus, their customer support team is amazing — super responsive with fast replies and resolutions. Truly reliable and great value for money!