Interparcel Australia

Oct. 17, 2024

Cant recommend enough! able to get access to very good freight pricing, very easy to use system and most importantly very fast customer support! Daisy has replied to my emails soo fast everytime, the online chat help is also very good. just had a very weird issue which was caused on the other side which wasnt interparcels system but they managed to find the fault and fix it for me, on top of this ive mentioned a few features which would be cool to see and they are working on these to, dont hesitate to get this integration it is very much worth it

Sept. 21, 2024

Integration is fantastic, especially now that Australia Post is an option. Saves an incredible amount of time. Prices at Interparcel are also quite competitive. Martin has been great at providing me with the best service. The claims team could be a bit more logical and transparent. Everything else is great.

Sept. 17, 2024

The shopify app has taken our online business to another level. I can log in anytime and find anything I need to know. I can search any of our products and find their stats within a minute. Now that I’ve incorporated shipping into the app, I’m now also shipping with ease. Shopify integrates also with our accounting program which has again made our business so much easier to run and operate. I’m not very tech savvy person so the one on one assistance I’ve experienced from the shopify team to help set up our shopify has been fantastic. Highly recommend any business to use this app.

July 23, 2024

great app to install, one stop shop for everything you need

May 29, 2024

Simple and easy to use, Michael helped me setup my store and gave me access to competitive pricing allowing me to merge all my orders into one simple location. Big fan

April 30, 2024

Interparcel is very useful, and when we were having trouble setting up our store Daisy provided great help and worked with us us to sort everything out.

March 14, 2024

Great customer service and support from most people I have dealt with and particularly Daisy and the Australia Post integration team. The app itself is easy to use and fantastic integration with Shopify. We still get stung occasionally with some unforeseen fees from individual couriers (especially TNT) which results in me just avoiding that courier option. Only feedback would be it would be ideal to get faster updates on parcel locations (i.e.. missing parcels or delayed delivery), however I understand that may not be feasible with IP contacting couriers etc. etc. But if that was something to work towards that would be ideal.

March 5, 2024

A really great app we've been using for some time now. Helped our team with streamlining the process and saving us on shipping fees. Thanks Interparcel and Alex from their team for helping us!

March 5, 2024

Daisy went truly above and beyond with the service and support she offered us. If all tech companies in the world had staff life Daisy, the world would run a lot smoother

Feb. 23, 2024

Great app and service, very user friendly and helps us small businesses out a tonne! Thank you

Feb. 21, 2024

We're 6 months into our Interparcel journey and have been thoroughly impressed with the app's performance, especially since the introduction of the beta for Australia Post integration. This addition has proven to be a game-changer for our online Shopify store. The app's interface is not only intuitive but also user-friendly. Its simplicity has significantly streamlined our order processing and dispatching operations, translating into valuable time savings. What truly sets Interparcel apart is its exceptional customer service. Their responsiveness and commitment to customer satisfaction have been crucial to our positive experience. The Interparcel team has done a great job in creating a reliable, efficient, and user-friendly platform. With its current capabilities and the promise of future enhancements, it's an invaluable asset for any small business looking to optimise its shipping processes.

Feb. 12, 2024

Was willing to accept extra fees, hidden charges, packages not getting delivered, squeezed for more money.... But the final straw is when it just stops working altogether and no one can buy anything from your store thanks to them. Avoid

Dec. 1, 2023

We are early into our Interparcel journey and have been using the app for the last couple of months. We jumped on board when they introduced the beta for Australia Post integrations. The platform is simple and easy to use and saves our team valuable time in processing and dispatching our orders for our online shopify and eBay stores. There has been a few teething problems as with any new app integration but we are heavily enjoying it and the customer service team including the sales manager have been fantastic with any problems or mistake made on our behalf along the way. I would love to see the app grow with more courier integrations allowing customers (including us) to have their own rates from other courier providers, not just Australia Post. Definitely would recommend the app to other companies, great job Interparcel team.

Nov. 20, 2022

We have been using Interparcel since September 2020. It has been great to have everything in one place, including both domestic and international orders. Customer service has always been great too.

Nov. 20, 2022

We have been using Interparcel for over a year and a half and absolutely love it. Easy to use, saves a lot of time and have hardly had any issues. Also great customer service, when needed.

Nov. 17, 2022

Been using Interparcel since October 2020 and glad we made the move. Integrates well with Shopify, Etsy and Ebay. Easy to print labels. Also love the variety of quotes we get as we send everything from small to bulky items and we always get a solution,

Sept. 23, 2022

This is a great app to handle your Shopify shipping issues. We use it along with Australia Post and find the integration to be wonderful, saving us a lot of time with orders. Customer service is quick and informative and we are glad to finally have found an app to suit our small business needs.

Sept. 22, 2022

Have used this app for the past 12 imonths, integrated very well and easy to setup. Recommend giving it a try to see if it suits your business like it has ours.

Sept. 20, 2022

this is a great shipping app! am able to get great price on pallets as well as normal delivery domestic and overseas must say it definitely has helped my business. there is no option to delete or cancel pickups, or to reschedule, but if you use their contact form it is mostly responded to quite quickly. account managers are also friendly and will do their best to sort out a rate that works well for you. wish I've used it earlier and not other apps that require a subscription

July 17, 2024

I have been using Interparcel in my shop for several years and cannot fault them. Their prices are reasonable, and the integration works flawlessly. A recent glitch was quickly resolved by Daisy and the team, setting a new standard for customer service.