Interparcel Australia

Interparcel is very useful, and when we were having trouble setting up our store Daisy provided great help and worked with us us to sort everything out.

We have been using Interparcel for some time now and have been happy with both their service and pricing. Samantha has been fantastic to deal with. Her customer service is excellent, and she regularly checks in throughout the year to see how things are going and to make sure we are prepared for upcoming busy and quieter periods. Having a consistent point of contact who understands our business and shipping needs makes a big difference. General customer service is good. At times responses and follow-ups are a little slower than we would like, but overall our experience has been positive. Interparcel offers competitive pricing, a good range of courier options and a service that works well for our business. We send a large volume of parcels, so reliability, pricing and support are important to us. A special thank you to Samantha for the ongoing support and great service.

A really great app we've been using for some time now. Helped our team with streamlining the process and saving us on shipping fees. Thanks Interparcel and Alex from their team for helping us!

Daisy went truly above and beyond with the service and support she offered us. If all tech companies in the world had staff life Daisy, the world would run a lot smoother

Great app and service, very user friendly and helps us small businesses out a tonne! Thank you

We're 6 months into our Interparcel journey and have been thoroughly impressed with the app's performance, especially since the introduction of the beta for Australia Post integration. This addition has proven to be a game-changer for our online Shopify store. The app's interface is not only intuitive but also user-friendly. Its simplicity has significantly streamlined our order processing and dispatching operations, translating into valuable time savings. What truly sets Interparcel apart is its exceptional customer service. Their responsiveness and commitment to customer satisfaction have been crucial to our positive experience. The Interparcel team has done a great job in creating a reliable, efficient, and user-friendly platform. With its current capabilities and the promise of future enhancements, it's an invaluable asset for any small business looking to optimise its shipping processes.

Was willing to accept extra fees, hidden charges, packages not getting delivered, squeezed for more money.... But the final straw is when it just stops working altogether and no one can buy anything from your store thanks to them. Avoid

We are early into our Interparcel journey and have been using the app for the last couple of months. We jumped on board when they introduced the beta for Australia Post integrations. The platform is simple and easy to use and saves our team valuable time in processing and dispatching our orders for our online shopify and eBay stores. There has been a few teething problems as with any new app integration but we are heavily enjoying it and the customer service team including the sales manager have been fantastic with any problems or mistake made on our behalf along the way. I would love to see the app grow with more courier integrations allowing customers (including us) to have their own rates from other courier providers, not just Australia Post. Definitely would recommend the app to other companies, great job Interparcel team.

We have been using Interparcel since September 2020. It has been great to have everything in one place, including both domestic and international orders. Customer service has always been great too.

We have been using Interparcel for over a year and a half and absolutely love it. Easy to use, saves a lot of time and have hardly had any issues. Also great customer service, when needed.

Been using Interparcel since October 2020 and glad we made the move. Integrates well with Shopify, Etsy and Ebay. Easy to print labels. Also love the variety of quotes we get as we send everything from small to bulky items and we always get a solution,

This is a great app to handle your Shopify shipping issues. We use it along with Australia Post and find the integration to be wonderful, saving us a lot of time with orders. Customer service is quick and informative and we are glad to finally have found an app to suit our small business needs.

Have used this app for the past 12 imonths, integrated very well and easy to setup. Recommend giving it a try to see if it suits your business like it has ours.

this is a great shipping app! am able to get great price on pallets as well as normal delivery domestic and overseas must say it definitely has helped my business. there is no option to delete or cancel pickups, or to reschedule, but if you use their contact form it is mostly responded to quite quickly. account managers are also friendly and will do their best to sort out a rate that works well for you. wish I've used it earlier and not other apps that require a subscription

I have been using Interparcel in my shop for several years and cannot fault them. Their prices are reasonable, and the integration works flawlessly. A recent glitch was quickly resolved by Daisy and the team, setting a new standard for customer service.

Just about to start using the integration, I've been using Interparcel for some time now & it's a great service. The integration to the ecommerce platform was a bit confusing for a non I.T. savvy person like me, but Anthony patiently guided me through the setup & I'm ready for this to simplify my life with the shipping of larger parcels.