modernbathrooms.ca review for Intuitive Shipping

This app has worked very well for our store. I have rather complicated shipping and I was able to set it up for a way that works for my products. I really like the activity feature that lets me see what was added to the shopping cart and the shipping prices that were presented. This allows me to go in and tweak the rates. The Onboarding session offered made the set up so much easier and quicker. But, the best part of this app is the customer service. I had an issue on the Saturday of a long weekend. Although it turned out to be caused by a break in Shopify (due to me upgrading to a higher level plan) and not with their app they responded quickly and were able to point me in the right direction to get a solution. They even followed up a couple days later to see if everything was working. Amazing team! UPDATE - MAY 2025. I have now used the app successfully for over 2 years. I recently had a complicated shipping scenario that I wanted to implement on the store. I wasn't even sure it could be done. But, I posed my question. Within 30 minutes not only did they respond but Paul provided a step-by-step video showing exactly what steps I needed to take. I was then able to easily implement the new configuration on my store. I can't say enough about their support.