NO TOX LIFE (wholesale) review for Intuitive Shipping
It has a major flaw. The app does not notify you when any product is missing the dimensions or weight - and then customers can't check out. Dimensions or weight can be easily missed when duplicating or creating a new product. If no dimensions or weight exist, the customer will get an odd error at checkout which says "we cannot ship to your region". There is no further explanation for the customer. We have lost significant sales with this due to the lack of notice in the app about a product missing dimensions. One happened recently where somehow the dimensions disappeared from the product. We lost a month worth of sales on a major product until a customer notified us. The intuitive app NEEDS alerts on this because something that prevents checkout is vital to a store and needs to be handled immediately. The only solution given by the intuitive team is you can export a spreadsheet (manually) which lists items missing dimensions. What the app really needs is an email alert each time a product is missing weight or dimensions. This is literally stopping sales if it's not in there. So it is vital enough information that it needs an alert system.
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