Strobepro Studio Lighting review for Intuitive Shipping

Aug. 3, 2023

This is the best shipping app, period. This is the best support you will ever get, period. Plus they’re in Canada. Shout out to Paul for the best service ever. We have complex shipping needs. Multi-box, domestic & international, free shipping, oversize items, beyond destination charges, complex variants, markups and discounts and Intuitive handles them all easily. This app is saving us so much time on oversized shipping quotes now. It blows my mind that Shopify is so bad at shipping. Don’t even waste anytime with Shopify shipping, you can’t even add product dimensions! I have no doubt Shopify will buy Intuitive at some point for a lot of money and they deserve it. They have made a great app and company. It will take you time to setup all your product dimensions if you haven’t yet. Pay for the awesome white glove service to setup all your shipping scenarios fast. Trust me, Paul’s service is worth the price. I asked Paul so many questions that I started to annoy myself. He answered them all and continues to do so whenever we need anything. Only suggestion for improvement would be to create a warning in the admin that indicates there are products with no dimensions. Mainly an issue for big product catalogs and no fault of Intuitive but we missed a few dimensions on variants and customers couldn’t check out. The app does have backup rates you can setup, but on oversize items you might eat some serious cost before you realize your mistake. Run through the product spreadsheet 5 or 6 times to make sure you didn’t miss anything and make sure to add Intuitive dimensions as part of your new product process before launching new products. Stop looking, you’ve found the only shipping app you need. Great app, fantastic people, A+ from us!