Cascade Mountain Tech review for Intuitive Shipping
Feb. 6, 2024
Overall the App is quite easy to use. My only complaint is that it is a little tough to get accurate shipping quotes when you're not using Shopify's shipping settings. It requires a bit of tinkering. The best part is how responsive their team is to issues/said tinkering. They always get back to you quickly and they also are very helpful. So much so, that they're the ones following up with you to make sure that your issue is resolved if you go quiet.
Thank you for taking time to leave this thoughtful review. We very much appreciate your feedback and kind words. It's great to hear that our support team has been providing you with excellent support when needed. We understand that shipping can be complex and each setup is different. Our team is here to make sure things are running smoothly if you run into any concerns. I know that Paul is working with you to help you get rates working as expected. Paul and the rest of our support team will continue to help as long as it's needed. Best regards, Ron Anderson Customer Experience Manager
