Bi-Rite Home Appliances review for Intuitive Shipping
April 25, 2024
Intuitive Shipping has an incredible amount of functionality, which means it's a powerful tool and suitable for all business types, but it also means it can be a bit overwhelming to navigate if you're not savvy with shipping apps. I contacted their customer support before using the app to see if they could help navigate this, and they literally took us through step by step to get shipping configured for 68 stores, and were even able to jump in and configure most things for us. They took all the stress out of getting shipping sorted for us, which made launching our website infinitely easier. The customer service can not be faulted, they were patient and friendly and very very responsive. They're quick to resolve any technical issues, and they are helpful with troubleshooting configuration issues as well. Highly recommend!
We very much appreciate the recommendation and high praise - thank you! It's great to hear that our team was so helpful with all of your setups and that it gave you the confidence to get up and running. We appreciate your feedback on Intuitive Shipping. Our system can handle just about any situation you can throw at it, and we know there can be challenges learning a new system. That's why our team is so committed to walking you through any questions or concerns that come up. Please don't hesitate to reach out to us again should the need arise. Best regards, Ron Anderson Customer Experience Manager