True Colours Products review for Intuitive Shipping

Jan. 4, 2018

The app itself is brilliant, it has done everything I wanted and needed it to do and was so versatile in how it could be tweaked and changed and adapted to my specific business. Joel went above and beyond in helping me out. Sending me links to information I needed, walking me through the different steps I needed to know, explaining why he didn't recommend the course of action I had selected with the app (using city names instead of postal code generated shipping zones) and then helping and showing me what I needed to do. Explaining why inputting individual item sizes and weights was not a good idea and encouraging me to go with 5 standard shipping box sizes that will address 99% of my shipping requirements and wont cause issues and higher shipping rates through the Canada Post interface. Being right there when I needed further clarification on something. I walked away from this experience and purchase with so much respect for Joel and his Intuitive Shipping app. It not only looks after our needs today but can be easily adapted to grow and change with our company A heartfelt "Thank You" Joel. You are amazing and how everyone that produces a product should stand behind their business and what they are offering!