All reviews

Rating Breakdown

  • 5
    98% (470 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

May 7, 2021

Really useful app for us due to having complicated shipping across many vendors. Helpful support also.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2021

Fabulous product and even better customer service. The Intuitive Shipping team made setup easy with a personal video chat and continue to assist me through email and video chat with any questions I have. The best Shopify app experience I've had yet.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2021

This app has saved us SO much money in incorrectly calculated shipping costs! It integrates with Printful as well. Their customer service is incredible every single time I've had a question. Despite note being the most tech savvy person, their representatives have made the process easy. Highly reccomend

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

This app is honestly amazing! It does everything I need it to do and more. It can be a bit tricky at first as there are a lot of different options but, you can pretty much tailor this app to meet your personalized shipping needs. I was like a fish out of water when I first started using Intuitive shipping, however the Intuitive team is super helpful and accommodating they will teach you everything you need to know step by step and even provide you with useful information so you can get the most out of this app. I specialize in drop shipping home and garden décor so its pretty hard for me to use Shopify's standard shipping system. As it assumes that all of my products ship in a one size fits all box. This app has made it possible for me to now set my own custom dimensions for each product and group them into their appropriate boxes so I don't lose money on shipping or have to overcharge my customers. A big special thanks to Michael, Paul, Celeste & Sharon for helping me get my company off the ground after feeling like I hit a major roadblock you guys are the best!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2021

This app is perfect for accurately calculating shipping rates and takes the guesswork out of which boxes to us. Support is also extremely prompt.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2021

Amazing service from Paul. I had a whole bunch of unique requirements for my shipping that no other app could handle. He set everything up in less than a day and saved me weeks of stress and headaches. He was very patient and accommodating with my crazy requests and replied to all my questions super quickly. So happy I found this app. Thanks so much!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2021

Amazing product and support. The app literally does anything you may need for shipping - and the support is super helpful and quick

Using app

About 17 hours

Total reviews

5

Average rating

3.4

5 / 5 Share

March 17, 2021

We've been using this app for almost a year now, and it's worth every penny. The SmartBoxing algorithm is great, and it saves us the trouble of having to figure out which size package to use for each order. I also know that our customers appreciate the quick shipping quotes. It does take some time to set up your shipping scenarios and get your settings set up correctly, but there's a lot of support material to help you along the way. The tech support team is also very quick to respond and super helpful. I highly recommend this app!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

This is the best shipping settings app I've tried so far. The interface is beautiful and their customer service is SUPER fast, patient and helpful. I would recommend this to anyone with specific shipping needs.

Store

Doodl

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 15, 2021

The app is great - handles all our complex shipping needs. The customer service is incredible, both by email and by meeting. Michael has been helping me figure out various issues with the complex shipping rules that we've set up on multiple occassions. Would recommend to everyone

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2021

App has worked great from the start, and customer support is the best I've ever gotten with a Shopify app. Five stars, absolutely.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2021

We use this app to help us calculate live shipping rates for both ship to and ship from locations. The Intuitive Shipping support team is amazing! They are always willing to help and jump on a call whenever needed.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

This app makes ANYHTING we need for shipping charges possible. Friendly support with quick response time and viable answers!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

The app has been very useful for our many different shipping scenarios. Their support team was very knowledgable and dedicated to helping us find solutions to our questions! Thank you!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2021

Great app! Customizable to your preference and support is always there to help you every step of the way!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2021

BEST shipping app with the best support. Setting up shipping methods can be complicated, but their team goes above and beyond to help. Paul was able to guide me through exactly what we needed to set up, and has been extremely patient and responsive every time I reach out to him with a question or issue. 100% recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

This app has provided THE solution to our complex shipping requirements. Once configured, the smartboxing algorithm really improved the delivery service options and rates returned for our customers. It integrates well with our UPS carrier negotiated rates. The support team provided excellent customer support as we worked through all of the configuration and testing.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

The app not just functions as it described, but the support was superb. The excellent help from the support team help us resolve the issue in a short time. Highly recommended!

Store

EATOO

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Our store (aaronpackaging.com) has complex and specific shipping needs. 1) We have products that we store in one of three different locations in three different States. 2) Each of those products can be purchased individually, or in a prepackaged case. 3) Two of our locations offer customer in-store pick-up. While the other location does NOT. 4) Many of our customers order cases, as well as a variety of additional products individually. Requiring their order be packaged and delivered in several different packages. 5) Some of our customers wish to use their own carrier accounts to pay for shipping, and need that option to be available. So, to put it short.. This app needs to be able to look at the order. Determine which products are prepackaged cases, and which are a loose collection of individual products, figure out the most efficient way to package them all up, then offer accurate shipping options to our customer that include our pre-negotiated rates with UPS, FedEx, as well as offer in-store pick-up, and the option for our customer to use their own carrier account. HOT DOG! This little app does it ALL! Yes, it took a lot of back and forth to set it all up. But their tech help is top-notch. Patient, and clear in their instructions. I am grateful for their continued efforts to support our sites needs. (Updated 11/3/21 to fix grammer)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Great app if you need some additional functionality to what Shopify Shipping can offer. The customer support is the real highlight, they are quick to respond and extremely helpful.

Using app

6 months

Total reviews

1

Average rating

5.0