Intuitive Shipping
The shipping solution for serious sellers.
Rating
4.9
feedback
464
chart
#604
All reviews
Rating Breakdown
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Feb. 16, 2021
Great app if you need some additional functionality to what Shopify Shipping can offer. The customer support is the real highlight, they are quick to respond and extremely helpful.
Feb. 11, 2021
This app allowed us to create a complicated shipping set up where some of our products ship for free to a location and others have a cost based on total cart value. Setting up the app was a bit challenging but their support team was very helpful and even implemented updates based on some of the challenges we ran into.
Feb. 11, 2021
Michael was a great help in getting the app set up as I needed. Good product with even better support.
Feb. 10, 2021
I used this app to help me solve a problem with weight variations due to selling meat online. Paul has been extremely helpful to customize it to my needs and accommodating all our requests. Great customer service.
Feb. 9, 2021
The app works really well and solved our shipping needs. Any problems we had were immediately addressed by support. Recommend.
Feb. 2, 2021
Intuitive Shipping allowed me to add on the fees other apps did not even offer. By far the best app customer service I have dealt with, I honestly cannot recommend enough. They have helped me with so many different shipping scenarios, from a % fee, distance fee, and even a fixed fee on top of it. 12/10 overall!
Jan. 20, 2021
This is a very robust app with a ton of features that we needed. We had special requirements for shipping multiple packages and it checked all the boxes for us. Their friendly support team was very helpful in providing the assistance we needed for our unique situation. Would definitely recommend this.
Jan. 18, 2021
Had an urgent issue and they were able to pinpoint it immediately. Was super helpful. We have very specific shipping needs so any glitch can be hard to find.
Jan. 13, 2021
I highly recommend this app and the team that comes along with it. Support and white glove service helped me through my complex shipping rules and it has been running without issue. This is the shipping rate app that does it all.
Jan. 7, 2021
I cannot speak highly enough of the functionality, power, and capabilities of this app. Total gamechanger for our business with proper dimensional weight calculations for shipping, proper rates, and more. The Intuitive Shipping Team is incredibly responsive and capable of handling complex issues. I've relied on them several times to get our shop up and running with new shipping charges/changes and they have answered every question thoroughly -- and helped implement! So thankful for what Intuitive Shipping does for our Shopify Store!
Jan. 5, 2021
Couldn't praise this app more. I ship very large items so it's important for me have a clear and accurate shipping system for myself and customers. Their support has been top notch as well. I highly recommend Intuitive Shipping!
Jan. 4, 2021
Their Support is amazing - They have support hours listed in the app, But then They also have an on call team for when/if things dont work or you need that urgent question answered. A very powerful and Easy to understand app with their support. We were up and running with a very complex Shipping matrix within a few hours. Most of that time was labour in entering. The only recomendation I would have is can you guys make an option to import/export the shipping scenarios so they can be edited in a csv file
Dec. 30, 2020
We had some complex shipping scenarios with some of our brands and needed an app that would provide options above the basic Shopify features. This app does it all, it's perfect! And the customer service has been 5 STAR. I would definitely recommend Intuitive Shipping's APP.
Dec. 29, 2020
The support for setup and carrier integration with Canpar and UPS has been outstanding. The functionality works very smoothly and enables us to cope with the widely differing shipping rates for our bulky and heavy items across the US and Canada.
Dec. 17, 2020
Brilliant and fantastic service, especially customer service Paul incredible. The App itself does so many good works that Shopify supposed to that but thanks to Intuitive shipping all problems became normal. Thank you!
Dec. 17, 2020
This app works really well and does exactly what I needed it to do. The customer support has been really great as well with prompt, polite and helpful responses. I did experience some issues in the beginning but they were all my errors, you really want to make sure you have all of your weights, dimensions and shipping scenarios perfect before leaving test mode, and run lots and lots of tests! My only complaint would be that when I did have a missing dimension etc, my customer would get an error that told them I do not ship to their address. I wish the error were a little different as the customers found it confusing.
Dec. 17, 2020
they give that extra effort listening to the needs of the store and helping them achieve those needs
Dec. 16, 2020
Absolutely the best shipping app for complex shipping scenarios. Michael was excellent with support, always responding quickly and thoroughly to any question. We love the fact that it can handle our specific needs no matter the product combination. Great for stores that need to define their own shipping times to account for processing and those that pass shipping discounts on to customers. Thanks guys!
Dec. 15, 2020
I use this app to run our shipping methods, the setup was a breeze given some of the complex issues of creating rules, etc. The support we got was five star, if we had an issue it was resolved within 24 hrs and we can go on working, these guys know their stuff and most of all are patient and understanding. Thanks again "Team Intuitive"