All reviews

Rating Breakdown

  • 5
    98% (471 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

March 30, 2019

I can not say enough about Intuitive Shipping. The app works perfect for us and Joel has been great to work with. Very quick and responsive when we needed help setting up the shipping rules, fixing an issue (caused by shopify not Intuitive), and follow up. Would give more stars if I could.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2019

We have tried several shipping calculators but went for Intuitive Shipping because it allows for a lot of fine tuning. The app has a bit of learning curve but Joel Reeds provides amazing customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2019

Highly recommend the app, and taking the time to test fully in the trial period to get past the learning curve and implementation, it works as promised. As a former corporate professional, it is easier than an ERP (SAP or JDE) item setup or data extract. Just follow the steps. Co-founder Joel, has been very quick to respond to my queries and comments. Do read the Requirements Section, if you are new to Shopify for CCS.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2019

If I could give 10 out of 5, I would ! Customer service is on another level ! They take the time to help you, call you to help you set up your scenarios, and take full time to explain clearly all what you need to know ! I strontly recommand using this app for shipping set up ! Good job

Using app

About 1 year

Total reviews

7

Average rating

3.9

5 / 5 Share

Feb. 20, 2019

We use this app integrated with Zapiet Store Pick Up and Delivery to manage our shipping. It is very comprehensive and offers lots of combinations, no matter how complex and ours certainly were. Since shipping, especially for overseas stores, is not straightforward the flexibility this App offers is excellent. But the real value is the absolutely excellent customer support that the team offer. They are responsive, friendly and helpful and will assist in any way they can. Delighted we chose this option. Was the glue that tied everything together.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

This is a fantastic app. If you are looking to do any kind of shipping in Shopify with different vendors this is the app you need. You have a lot of control over how the shipping app works. The company is excellent to work with. You will not be disappointed.

Using app

3 months

Total reviews

11

Average rating

4.8

5 / 5 Share

Feb. 4, 2019

Amazing support team! If you need many rules for different shipping rates, Intuitive Shipping is definitely your best choice. Special thanks for the support team!

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

The support was incredible ....The app support and rules was perfect for the shipping rates! I recommend it for every business for sure !

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

Best Customer Service Ever! The turnaround time for the setup was lightning quick. We give it a 10 stars review. Thank you so much again. CandyLipz LLC.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

Seems to be working well! Their customer technical service is fast and helpful if your a novice like me!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Our shipping requirements are very complicated and Shopify's restrictive, frustrating postage calculations were driving us crazy. Intuitive Shipping is a brilliant app that solved all of our problems easily. It is simple to set up but if you need help, Joel is always on hand. He answered all of our emails promptly and helped set up the more complicated shipping scenarios and ensured everything we had set up was working effectively. Thanks again for all the help and this excellent app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

This app is great for managing anything beyond a very basic shipping setup. If your store uses multiple box sizes for shipping, this app will choose the best box size for each order. The interface is very intuitive, and if anything doesn't make sense, Joel provides timely and professional support. Overall, this app is a lifesaver.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

Great app to manage our (insane ) shipping rates from 20+ vendors... this is our store's saving grace... and to top it off- the customer service is INCREDIBLE!! They not only proofed the whole thing, but continue to help us in huge ways!! LOVE this app... 10/5!

Using app

About 2 months

Total reviews

11

Average rating

4.7

5 / 5 Share

Jan. 15, 2019

Joel has been amazing help setting up our shipping settings. Because of shopifys limited shipping customization ability our company was losing a lot of money due to incorrect rates shown. This app has solved all that. With more features being added in the future I am excited to continue using it. It pays for itself :)

Store

LumaGro

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

This app handles all of our shipping issues, and the customer support has been great. If there is something not quite working, Joel has been right there to find a solution.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2018

We just installed this to replace a discontinued Canada Post app. The setup was really quick, with minimal hassle, and we had the app ready to go live within the hour. I really appreciate the Intuitive staff checking my settings and making sure everything was done correctly - that's a level of support that goes above and beyond.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

Great product with really fantastic support! After prototyping with at least 3 different shipping apps, I chose Intuitive Shipping because it had the best combination of simplicity to get started with a ton of flexibility for future growth. As my rules became more complex, I setup a consultation with Joel and he had everything configured to my exact specs in 30 minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

We have recently started expanding our delivery to use multiple outsource companies as well as our own fleet, as such we needed a way to be able to create rates to cover every outcome based on weight, price, same day vs future delivery, different rates per area/post codes, our drivers vs outsource & in multiple combinations of these This app has made that all possible. Joel was also extremely helpful with also adding in the ability for us to tie the rate in with with Zapiet's Store Pickup & Delivery app so we could create rates based on if the order was shipping today or not shipping today. This way we only ever show the 1 relevant rate to the customer instead of them seeing a bunch of options and selecting the wrong one. This app seems to have you covered for whatever rate setup you may need to create.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

This has been the best App!! The support and setup were easy and if I had any problem even if it was something that went wrong with Shopify over the weekend, they helped fix it ASAP. Truly the best App and support I have worked with.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2018

Thought i would never find an app that could withstand my complex shipping system! The developer is awesome and is always there to answer any questions i may have...even the most complex. So grateful to have found this app!!!

Using app

3 months

Total reviews

1

Average rating

5.0