All reviews

Rating Breakdown

  • 5
    98% (433 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (439)
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5 / 5 Share

Nov. 13, 2018

I love this app! I have tried almost every shipping app in the store... yes, I've probably tried that one and none of them are as reliable and straightforward as Intuitive Shipping. In fact, the only thing better than the app, is the customer service. Joel is extremely helpful, responsive, transparent, and friendly. I wish that he could be my CS rep for all of my apps. For whatever reason, my company has some of the most complicated shipping rules that have ever existed. I've driven other developers to the edge of crazy, but, to my recollection, Joel was able to accomplish every single one of my tasks with grace. He wasn't stumped for longer than a few seconds and if something couldn't be done the initial way I thought it should be, he helped me find a solution, every time of which, was better than the original. Do NOT waste your time trying others. Just simply use Intuitive Shipping! I guarantee you will be happy you did.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

It's doing exactly what we were looking for. Great app! Everything is so made clear and simple ! Thank you :)

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 19, 2018

We use this app to calculate dimensional FedEx shipping rates. It does a much better job than other apps we tried and is actually cheaper! Their support team has been amazing and responsive.

Using app

About 2 months

Total reviews

11

Average rating

4.4

5 / 5 Share

Aug. 21, 2018

Intuitive Shipping solved ALL of our problems regarding different shipping rules based on customer tags. Their app is user-friendly, easy to navigate and easy to set up. Their customer service is phenomenal as well. We tried many other shipping apps and this is by far the best.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

It's no surprise to me that this app only has 5-star reviews. This app increases our revenue by offering our customers accurate shipping quotes and ensures that the right products ship in the right packaging. Their customer service is exceptional and anyone who ships products in different package sizes needs this app. Cam

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Intuitive Shipping has worked great for our store. We've set-up direct to consumer shipping for flat rate and free shipping options. We've also added some expedited shipping options. These options are only available to our direct sales customers, and we have completely different shipping options for our wholesalers. This app solved our problems of wanting to offer completely different shipping options to our direct sales and wholesale customers. Oh, the support is fantastic too!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2018

The Support that I have received by Intuitive shipping, has been outstanding. Many other apps should take note. If you are looking for a Shipping app, that will allow you to give custom shipping rates or anything else that you could dream of for your shipping, this App is the way to go!

Using app

15 days

Total reviews

3

Average rating

4.3

5 / 5 Share

July 18, 2018

This app will save you Money! Awesome support! Hands down. Thank you!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2018

Switching to Intuitive Shipping has proven to be a brilliant choice for my online business. It obliterates the app I was using before. It is surprisingly easy to get up and running and does a very good job of accurately generating shipping charges. It has alleviated all the stress I used to have in the shipping department. Additionally, the support team is exceptional. Issues are quickly addressed and problems are fixed immediately when they rarely arise. To be clear, any problems I've had are not within the app, but silly mistakes made on my part. This is by far, the best, most user friendly shipping app I have ever attached to my Shopify store. I cannot recommend Intuitive Shipping highly enough.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2018

This app is something I've been searching for for years. The ability to have per product shipping fees is a real time saver for a store that often sells bulky/oversized items that require an additional charge. Set up was logical and Joel and Sharon were so incredibly helpful. Highly recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2018

This app does exactly what it says it will, and costs so much less than all of the other alternatives out there! We have worked with plenty of other shipping apps and this is by far the best. The best part however is Joel and his customer service. We have had a few issues with rates showing up funny, but Joel is always right on top of it and goes the extra mile to help fix it. If you are having second thoughts about switching shipping apps or enabling one for the first time, stop worrying and install Intuitive Shipping!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2018

Intuitive Shipping has been able to handle every scenario we have thrown at it. Drop shipping from multiple locations with different packages and mixing in free shipping promotions. Yes, it can be done. The customer service is INCREDIBLE! Joel takes the time to build your shipping solution and is readily available to make adjustments as needed. For cost, functionality, and customer support this app is hands down the best shipping calculator on shopify.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2018

Intuitive Shipping gave us the ability to easily set up shipping scenarios for the variety of items and combinations of items on our site. Support is quick and thorough. Joel is great! We looked at several apps before deciding on Intuitive. Great value. Extremely happy with this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2018

LOVE this app and the team behind it! We were having a lot of trouble getting things to apply correctly, and Joel and Sharon worked with me for the better part of two weeks, to make sure things finally worked the way we needed them. All the while being extremely personable and enjoyable to work with. Definitely thrilled we found this app!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2018

This is the best shipping app in the Shopify platform by far. Customer Service is Amazing, they helped us set our complicated shipping scenarios. They were patient and knowledgeful about shipping in general. The app is well designed, it has all kind of options that will allow you to do the unimaginable. This app and their team deserve more than 5 stars.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2018

Very helpful and great design!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2018

This is the perfect app we've been looking for to solve our shipping problems with different dimensional size of packaging boxes. Joel is really helpful that arranges a skype live support to assist us to setting up everything and making sure our set up is on the right track afterwards. I highly recommend this app.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2018

This app does everything we need shipping wise and has been very well thought out. And the customer service has been incredible. Would highly recommend.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2018

Intuitive Shipping is a great shipping app that enhances the capabilities of your shopify store. It allows you to get as creative as you would like to provide tons of different shipping methods to your customers and presents the shipping methods based on rules met by the customer. They also have very dedicated customer service who have been very helpful in setting up our shipping program. I highly recommend this app. - James

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

The app itself is brilliant, it has done everything I wanted and needed it to do and was so versatile in how it could be tweaked and changed and adapted to my specific business. Joel went above and beyond in helping me out. Sending me links to information I needed, walking me through the different steps I needed to know, explaining why he didn't recommend the course of action I had selected with the app (using city names instead of postal code generated shipping zones) and then helping and showing me what I needed to do. Explaining why inputting individual item sizes and weights was not a good idea and encouraging me to go with 5 standard shipping box sizes that will address 99% of my shipping requirements and wont cause issues and higher shipping rates through the Canada Post interface. Being right there when I needed further clarification on something. I walked away from this experience and purchase with so much respect for Joel and his Intuitive Shipping app. It not only looks after our needs today but can be easily adapted to grow and change with our company A heartfelt "Thank You" Joel. You are amazing and how everyone that produces a product should stand behind their business and what they are offering!

Using app

6 days

Total reviews

1

Average rating

5.0