Intuitive Shipping
Control how shipping is calculated and displayed at checkout.
Rating
5.0
feedback
469
chart
#453
All reviews
Review RSS Feed
Aug. 23, 2024
Intuitive Shipping is great and easy to use, and whenever I've had trouble, because shipping can get complicated, I've always gotten great support from the team there. They go above and beyond answering not just the questions I show up with, but offering ways to optimize for problems I wasn't even aware I had. Highly recommend.
Thank you very much for the recommendation! We appreciate the kind words about Intuitive Shipping and our support team. We love to help and we want to make sure everyething is working optimally, so it's great to hear that our team was able to help with your overall setup as well as the issues you were most concerned with. Please dont hesitate to reach out to us again if needed! Best regards, Ron Anderson Customer Experience Manager
Aug. 21, 2024
It's one thing to have an app that does exactly what you want in a straightforward way. It's another for it to do so without downtime or unreliability scares. It's a unicorn if it does both of the above and answers technical support emails quickly and concisely. When you come across an app like Intuitive Shipping, it raises the bar for everyone else. To put it plainly, Intuitive has saved us a lot of time.
Wow, thank you so much for the love and for taking time to share this so that others can make an informed decision about Intuitive Shipping. We take great pride in our technology and the level of support we provide, so it's great to hear that your experience with Intuitive Shipping has been such an overwhelmingly positive one. We know you have a choice and we're very happy you chose us! If you need our assistance again, whether it's an issue or a simple question, we're here to help! Best regards, Ron Anderson Customer Experience Manager
Aug. 15, 2024
Amazing app, incredible customer service
Thank you for taking a few moments to share this! We appreciate your feedback and we hope that you'll reach out to our support team again should the need arise. Best regards, Ron Anderson Customer Experience Manager
Aug. 8, 2024
Like many companies we have a complex catalog with bundles and multiple products being packed together or ones that can only be packaged alone. We found this app to work well and create very accurate shipping rates to capture more sales and make it more affordable for the customer. It took some tuning for it to be integrated but nothing that the average person can't handle! If we had questions the team at Intuitive Shipping was very responsive and helpful. Clear communication from a company is key. We will continue to use this service!
Thank you for sharing this so others can make an informed decision. We're happy to hear that Intuitive Shipping is capabily handling the complexity with your shipping and that you're taking advantage of our product and packaging settings. It's great to hear that you're getting help when it's needed. We appreciate the kind words about our support team! Please don't hesitate to reach out again should the need arise. Best regards, Ron Anderson Customer Experience Manager
Aug. 7, 2024
Intuitive shipping support has always been easy to access, their fast support gives clear, detailed information that makes problem solving a piece of cake.
Thank you for the kind words! We appreciate you taking a few moments to share your experiences with Intuitive Shipping. It's great to hear that you're always getting the help you need when it's needed. If something should come up, please don't hesitate to reach out to us again! Best regards, Ron Anderson Customer Experience Manager
Aug. 1, 2024
The app truly lives up to its name with an intuitive, easy-to-navigate interface. Customer support is top-notch. The support team is always responsive and eager to help. Their quick response times and thorough solutions have been invaluable. I highly recommend this app.
Thank you for the recommendation! We appreciate the praise and kind words about Intuitive Shipping and our support team. We're so happy to hear that your experience with Intuitive Shipping has been such a postive one and we hope that you will reach out to us again should the need arise. Best regards, Ron Anderson Customer Experience Manager
July 29, 2024
This is a very good app; it satisfied all our needs. Five stars to app and five stars to the support team too!! Professional, fast and friendly!
Thank you so much for the kind words about Intuitive Shipping and our support team. It's great to hear that Intuitive Shipping is helping you succeed with shipping. If you have any more questions or have any concerns, please don't hesitate to reach out. We're here to help! Best regards, Ron Anderson Customer Experience Manager
July 26, 2024
Great personal help with setup and runs trouble free. On the few instances where I have contacted support I have gotten fast, personal responses from them with solutions - not excuses. Our site can process hundreds of orders a week and this app has been rock solid.
It's great to hear that Intuitive Shipping is helping you manage your shipping requirements so effectively and that you're getting the help you need when it's required. Thank you for taking time to share this so others can make an informed decision. Please don't hesitate to reach out again should the need arise. We're here to help! Best regards, Ron Anderson Customer Experience Manager
July 25, 2024
A ton of features and very helpful support. If their app can do it (which is basically everything) they will help you set it up or troubleshoot it.
Thank you for taking a few moments to share this! We appreciate the positive feedback and we're happy to hear that your experience with Intuitive Shipping has been such a positive one. Our team is here to help whenever you need assistance or just have a question. Best regards, Ron Anderson Customer Experience Manager
July 16, 2024
Very easy software to use. Best of all their customer service is super friendly and very efficient. I wish all the apps we use would have the same customer service standard!
Thank you! We very much appreciate the kind words about our team, and we're happy to hear your experience with Intuitive Shipping has been such a positive one. If you have any other questions or need help with something, please don't hesitate to reach out! Best regards, Ron Anderson Customer Experience Manager
July 10, 2024
This is a terrific app that has tackled all our needs! It's a simple tool with the ability to handle complex rules and despite a high learning curve at times, I've found they have good doc guidelines and an even better support team who have been available at short notice to jump on calls or discuss in-depth and promptly via email. It's a no-brainer decision to use this app if you have complex shipping rules!
Thank you for taking a few moments to share this! We're so happy to hear that Intuitive Shipping has helped you manage the complexity with your shipping requirements. We appreciate the feedback about our Help Center and our support team. It's great to hear that you're taking advantage of our live, one-on-one support option. We hope that you'll reach out to us again should the need arise. We're here to help! Best regards, Ron Anderson Customer Experience Manager
July 4, 2024
Excellent app. Easy and efficient management of worldwide shipping with various conditions. (Different box sizes, various amount of dry ice.) Fantastic customer support.
Thank you so much for taking a few moments to share this! We appreciate the kind words about our team, and we're happy to hear that Intuitive Shipping is capably handling your boxing requirements. Please don't hesitate to reach out to us if you run into any issues or just have a question. Best regards, Ron Anderson Customer Experience Manager
July 2, 2024
Easily the best shipping app on Shopify. It gives us a much more granular control over our complex shipping programs. Not only is the app capable of so much, but their support is top-tier. They have a very fleshed-out knowledge base, and an even better team in customer service that responds quickly
Thank you for taking a few moments to share this and help others make an informed decision. It's great to hear that your experience with Intuitive Shipping has been so ovewhelmingly positive and that you're getting all the help you need from our help center and support team. Please reach out to us again should the need arise. We're here to help! Best regards, Ron Anderson Customer Experience Manager
June 24, 2024
Intuitive Shipping has been very helpful in allowing us to implement some fairly complex shipping scenarios. The support team has been highly responsive and helpful in answering questions and helping with implementation along the way. We've tried using other shipping apps in Shopify, Intuitive Shipping is the only one I recommend.
Wow, thank you for the recommendation! We're so happy to hear that Intuitive Shipping is handling the complexity with your shipping requirement and that you're getting the help you need when it's needed. Our team is always hear to help, so please don't hesitate to reach out if you run into any issues or just have a question about Intuitive Shipping. Best regards, Ron Anderson Customer Experience Manager
June 19, 2024
After 4 years on Shopify, IntuitiveShipping ensures over and over again the best customer service. The new App has intuitive UI and provides an outstanding UX experience.
Thank you! It's amazing to hear that your experience with Intuitive Shipping continues to be such a positive one. We hope we can continue to contribute to your shipping success for many years to come! Best regards, Ron Anderson Customer Experience Manager
June 18, 2024
Intuitive has been a game changer for our shipping processes. They really fill the gap left in Shopify's native shipping features and the support team is second to none. The team at Intuitive is always quick to respond and help get us back on track if we have questions. Highly reccomend!
Thank you for the recommendation! We're so happy to hear that Intuitive Shipping is having such a positive impact on your business and that you're getting help from our team when it's needed. We're always here to help solve a problem or just answer any questions you might have about Intuitive Shipping. Please don't hesitate to reach out! Best regards, Ron Anderson Customer Experience Manager
June 18, 2024
Working with Intuitive Shipping has been great, they go above and beyond to make sure you are satisfied. One of the best Shopify apps I have dealt with. Thanks
Thank you! It's great to hear that your experience with Intuitive Shipping has been so overwhelmingly positive. Please don't hesitate to reach out to us again should the need arise. Best regards, Ron Anderson Customer Experience Manager
June 13, 2024
Intuitive Shipping is an amazing tool for any SMB that wants to improve how they ship. More importantly, their support team (shout-out to Paul) is amazing and able to resolve any issues quickly.
Thank you! We appreciate you taking some time to share this with others, and we very much appreciate the kind words about our support team. Paul and our entire team are here to help again should the need arise. Best regards, Ron Anderson Customer Experience Manager
June 5, 2024
Intuitive Shipping has helped to fulfill a need we had to have multiple different shipping rules/scenarios running at the same time. Additionally, their support team is fantastic to work with and provides quick responses to get our shipping up and running correctly!
We appreciate you taking time to share this so that others with similar requirements can make an informed decision. Thank you for the kind words! If you run into any issues or if you just have a simple question about Intuitive Shipping, please be sure to reach out to us again. We're here to help! Best regards, Ron Anderson Customer Experience Manager
May 17, 2024
This app was set up for us initially be developers for our complex shipping offering and has served us well. Now trying to tackle some changes in our shipping and upgrades on our own we have been like a deer in headlights to say the least! We have found them to be super responsive and actually able to set up a teams meeting same day. Brandon who was dealing with us was super helpful, extremely patient and friendly. Guiding us through everything we were ready to tackle, there and then and will be on hand for any future assistance we might need. So far from what we have experienced and what we can see with regards to editing our shipping options, its is an easy platform to navigate after a little bit of a learning curve and have a great testing feature when you are unsure if you have set things up correctly before going live. Really could not ask for more 1000% recommend them.
Amazing! Thank you so much for the recommendation. We're so happy to hear that your experience with Intuitive Shipping has been a positive one and that it's helping you succeed with shipping. It's great to hear that you've been taking advantage of our live, one-on-one support and getting the help you need from Brandon. Please don't hesitate to reach out to us again should you run into an issue or just have a question. Brandon and our entire support team are here to help should the need arise. Best regards, Ron Anderson Customer Experience Manager