Rating
4.0
feedback
215
chart
#9,879
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
8%
-
Less than a year
54%
-
More than a year
29%
Reviews Summary
The reviews for the Inventory Source Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app's efficiency in managing large inventories, responsive customer service, and ease of use after a learning curve. Users appreciate the ability to integrate their stores with big suppliers and the prompt support provided by the staff. However, there are also negative themes such as pricing issues, glitches, lack of phone support, and concerns about the accuracy of product feeds. Some users experienced challenges with specific suppliers blaming each other for integration issues, leading to a poor experience.
Highlights
Rating Breakdown
All reviews
April 9, 2024
Amazing app! Been using them for years and they keep things going perfectly for my business!
April 4, 2024
The app can be glitchy at times but it has helped me grow my business tremendously. Before installing it I had to manually list and check inventory for all of my products which meant I couldn't list more than a few hundred. Now I have more than 8,000 products on my website and am still adding. There is no way I could keep up with that much inventory without this app.
April 3, 2024
I had some issues but was able to find out that my supplier was going through an inventory physical count and found that to be the problem. Support was great and responsive in helping me find what was going on. Some minor bumps along the way but for the money and I did not purchase the premium version it works for me and my business.
April 3, 2024
Been using the App for over 2 years and never had any technical issues. Staff are responsive when making contact and also take onboard recommendations
April 2, 2024
This app is efficient. I had 2 integrations previously which they provided details introduction of how to integrated my store into their system. Sometimes I had issues and chat is always available and resolved my issues quickly. I sent email and the response quickly came back within 24 hours. Understandably that no one will sit by email and monitor 24/7, so response within 24 hours is reasonable. If any stores want to integrate big suppliers with lots of products to your Shopify store, I'd definitely recommend Inventory Source. Thank you.
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