Inventory Source

April 4, 2024

The app can be glitchy at times but it has helped me grow my business tremendously. Before installing it I had to manually list and check inventory for all of my products which meant I couldn't list more than a few hundred. Now I have more than 8,000 products on my website and am still adding. There is no way I could keep up with that much inventory without this app.

April 3, 2024

I had some issues but was able to find out that my supplier was going through an inventory physical count and found that to be the problem. Support was great and responsive in helping me find what was going on. Some minor bumps along the way but for the money and I did not purchase the premium version it works for me and my business.

April 2, 2024

I've been using this app for almost a year and for the most part it has been great. Customer service is helpful and quick to respond. Only recently was there a sync issue with my integration and it took some time to get an initial response but once they started work on it they have kept me up to date on the progress.

June 7, 2021

So far I have had a good experience with IS. Any real issues I’ve had have mostly been on my end from lack of experience in general. I get fast responses though to all my questions which is exactly what you want.

May 27, 2021

works great, had some problems with auto ordering and also had scammers targeting us and filled lots of chargebacks so just be cautious

May 27, 2021

Super happy with this app and the customer service, any issues that I have they fixed super quick. I recommend this app 100%!

Sept. 2, 2020

Just brilliant! Makes everything much easier. One thing I would recommend is to be able to edit in bulk price overrides that would make my life much easier as I prefer to edit each item but if I could do that in bulk that would save even more time!

Aug. 28, 2020

Inventory Source has proven to be a great partner for Royal Xperiences. We've had some questions and needed guidance in setting up our store and making sure all of our settings were correct. The support staff at Inventory Source was responsive and quickly helped resolve our concerns. I recommend inventory source.

Aug. 28, 2020

This app is great at times; having the ability to integrate with many different vendors to sell a wide range of products is a huge plus. There are, however, some quirks and downsides that should be addressed by their development team. First, inventory is not always up to date. There are frequent push/pulls between Inventory Source and the source vendor; however, sometimes they don't jive, which results in oversells. The act of overselling can create potential customer service nightmares. Second, PQS updates don't always function as expected. Finally, shipping rules need to be very strictly monitored within Shopify (or whatever shipping app) to ensure that process failures don't occur within Inventory Source. Aside from these small issues (that can become large if not monitored), it's been an excellent app and has allowed us to offer much more than we otherwise could have provided our customers. Recommend: faster/more frequent inventory syncs between the source store and Inventory Source and Inventory Source and the Shopify store in which it is installed.

Aug. 27, 2020

Inventory Source has helped me automate most of my dropshipping business which has been fantastic. I have a lot more time and freedom to focus on other aspects of my business. My one complaint is that while their customer service responds quickly, they're not always super helpful which has lead to some frustration.

Aug. 27, 2020

I have been with IS for about 2 months now and the app is really good and has helped me scale my business. Their customer service is great and I highly recommend them.

June 3, 2021

A little bit of a rocky start and sometimes have to wait a few hours before talking to someone, but overall I have been happy with the app. Saves me a lot of time and makes syncing up inventory a snap. It's expensive, but it's also a necessity if you have a large catalog. update(6/3/2021) So I wanted to give an update now that I have been using the service for a whole year. It would be very difficult to conduct business without this app. It saves me time in ways I can't describe. Now that I have learned the little quirks behind it, I can get most of what I need out of it. The only thing I wish they would is the ability automate price adjustments so the are just one cent below the whole dollar amount. For example, instead of seeing a price of 2783.99, I wish I could automate to have the price just say either 2789.99 or 2799.99 because it looks better. Other than that, I'm satisfied.

Aug. 27, 2020

I Use this app to sync inventory and pricing from wholesalers. I've had a couple issues but the customer service team was quick to respond to them and offer solutions.

Sept. 14, 2019

Love this app, pricing not so much for start up businesses but I think it's a matter of finding one wholesaler that has all the products needed.

Sept. 11, 2019

It is easy to use and worked fine. However, in my case, the supplier uploaded very low-resolution images and I found it after syncing all products on Shopify. Now I get to delete all and start over. It is vital to have suppliers provide good quality pics.

June 13, 2019

I'm a customer of inventory source. The process is a bit of a learning curve, but inventory source's customer service is extremely helpful. It would've taken me double the time to figure out the process if it wasn't for their customer service, especially the reps Jamie, Nick and John! They were very patient and extremely helpful.

May 7, 2019

I have used Inventory Source for over 10 years and overall they provide a important data service for my online products from my suppliers to my website. Their website and admin is much better since I started with them. However, we have experienced ongoing issues with products being mis-matched, wrong pricing, products being in stock and they are not, etc, causing us to cancel many orders. Their support is ok but not great. Sometimes requests for support and fixes go into a "Black Hole." Overall though, they provide a needed service at a fair price. The app is a connector to their data service and is really the login to your admin.

April 30, 2019

Very good app. Can use some ui redesign but globally does the job very well. Sync works a charm, orders flow seemlessly. I am satisfied.

Jan. 5, 2019

App works pretty well for my purpose. There are a few things that could use improvement that revolve around integration and bulk product management: 1. Bulk item management can be difficult and time consuming (pricing in particular) 2. Missing some customized options that exist within shopify (charge tax, compare at price, variant options, etc) that have to be set manually after product integration/push. 3. UI is a bit complex and confusing.

Jan. 4, 2019

Expensive service but can be very helpful with inventory control. It does make things easier at the end of the day.