All reviews

Rating Breakdown

  • 5
    62% (133 ratings)
  • 4
    16% (35 ratings)
  • 3
    4% (9 ratings)
  • 2
    2% (4 ratings)
  • 1
    16% (34 ratings)
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4 / 5 Share

Oct. 3, 2018

An honest review: This app is pretty easy to use. Looking forward to them adding some more features, but it works well and does what it's supposed to do. Also gives you access to several manufacturers which is nice. The pricing is higher than I think it should be, especially comparing it to how many options are out there now, but for what it is it's good, and as I said, they will hopefully be adding more functionalities and perks in the future, which would in my mind help offset their high cost. I am giving them 4 instead of 5 stars, solely based on their pricing which is a bit absurd, tbh. However, they offer a good service and I believe they will add more features in the future to make the price work, or lower their prices, although that seems unlikely, unfortunately. Pros: -Plenty of Vendor Options -Easy to Use App -Easy to Understand Process -Good customer service response the couple of times I have reached out -New Products added regularly Cons: -In my opinion, absurdly high prices -Does not automate fully unless you pay over $100/mo -Many Vendors don't offer full product descriptions or variants -Does not have enough features in my opinion, to justify the cost -You still have to pay the processing fee that the vendor charges, Inventory Source only allows you to order and sync your inventory, depending on plan. It does NOT cover whatever fees the actual vendors have per item you order -You have to edit items in the I.S. app in order for changes to apply in Shopify. If you make a change in Shopify and not in I.S., the next time it syncs is will override and not save what you changed in Shopify (Exceptions are tags, product type, and SEO)

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 2, 2018

Inventory source has been extremely helpful in getting our drop-ship and ecommerce integration set up quickly. Definitely recommend it as a great tie into a plethora of drop-ship suppliers

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 1, 2018

I've been using the Inventory Source App in my Shopify store (www.absolutesportfanshop.com) for two years now and I've been more than happy with this inventory integration with my Shopify store. It has made the management of the inventory in my store so much easier, quicker and less hassle for me as an online store owner! I couldn't be more pleased and happy with my choice of Inventory Source :-)

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 1, 2018

IS does mostly what it says but sometimes the support takes a lot of time and when you are having a problem that is not what you need. You can only email unless you want to make an appointment for a phone call. So if something is really wrong and you need immediate help that just is not going to happen. When you do get the back and forth emails it will eventually be answered. The support team is very nice but I just do not like playing email tag several times when a quick simple phone call gets it done quickly and correctly. There are times when you send an email and it is taken wrong the the problem is not fixed and then you send another email explaining why the second email was wrong and so on. Maybe I am just old fashioned but I expect to speak with a live person to get the job done right the first time. But apparently that is not the way its done anymore.

Using app

5 months

Total reviews

2

Average rating

2.5

4 / 5 Share

Oct. 1, 2018

Helps alot with inventory management.... would like to see a better response time with the customer service people.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 3, 2018

We are so happy that we went with Inventory Source! They are always helpful with any questions we might have and they have great supplier list. They make everything so simple. Thank you Inventory Source!

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 1, 2018

good app, saves time money and effort

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 7, 2018

I've been using Inventory Source for a few months and it works really well for my Shopify feed. It syncs/updates a few times per day and I've yet to have an issue with an out-of-stock item. My only issues are the lack of customer service on the weekends (when a lot of us new part-time e-commerce retailers are setting up and working on these type things) and the occasional lack of relaying information in a way easily understood to someone who does not have the same technical knowledge/vocabulary as the Inventory Source reps.

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 12, 2017

We have only been using the Inventory Source app now for a couple of months. Everything has worked as advertised and it saves me a lot of time. I would recommend this to anyone looking for inventory automation. I am giving it 4 stars only because of pricing

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 11, 2017

Great selection and integration plans. Pretty seamless and no hassle.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 6, 2017

Great layout app, add more comment later after find out more

Using app

About 23 hours

Total reviews

21

Average rating

4.7

4 / 5 Share

Oct. 15, 2016

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

Using app

Over 2 years

Total reviews

70

Average rating

4.7

4 / 5 Share

July 25, 2016

Great Service! Prompt attention and great customer service. Makes my life so much easier with over 24k products to manage. Eric www.latacticalsupply.com

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 21, 2016

Overall a nice app. Product feed is clean and easy to manage. Except for some product that we know are on the distributors website. But are not in the API stream. But we also haven't requested those individual item which probably could be reworked in. Only true downfall is their are many products with multiple pictures and video and you only get 1 picture. That would be a great improvement. Wish they had better clothing options the. Would open another site for fashion.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 29, 2016

Good App ! Has allowed me to quadruple my inventory without stressing about updating all of the inventory myself on my site and on other market places ! This also keeps me competitive on pricing as well. Customer service is available through live and chat which is good.

Using app

8 months

Total reviews

1

Average rating

4.0