iPacky | Pick Pack & Fulfill
All reviews
iPacky has helped us improve our work flow and decrease mispicks/miships. We have only been using it for a couple weeks - and we are going to fully onboard our process with it. Any time I have had issues, the support team over there has been super responsive.
Thank you! Glad iPacky is already cutting down mispicks and mis-ships after just a couple weeks, that's exactly the kind of impact it's built for. We are excited to see it fully rolled into your workflow, and our team's here whenever you need a hand along the way.
We’ve had such a great experience with iPacky, both in terms of the software itself and the support we’ve received from David. The support is honestly exceptional. Whenever we reach out, we generally receive a response within a few hours, and the replies are always friendly, helpful and thorough. David really goes above and beyond to assist...even taking the time to do his own research when something falls outside the obvious answer, rather than simply sending a generic response. As for iPacky itself, we absolutely love it. It’s clear that a lot of thought has gone into the system and the different settings available, allowing us to adapt it to suit the way our business operates. The dashboard is also incredibly useful for monitoring how efficiently our packers are working and giving us far better visibility over our packing process. Most importantly, since implementing iPacky, our packing error rate has dropped to around 0% of what it was previously (obviously ;)). That has made a massive difference to our business, saving us money on refunds, replacements and the general cost of human packing errors. Overall, iPacky has been incredibly worthwhile for us. It has improved our processes, reduced errors and given us much better oversight of our packing team...all while being backed by fantastic customer support. We genuinely love the system and would absolutely recommend iPacky to other businesses.
Thank you so much for this incredibly detailed and kind review. Cutting your packing error rate close to zero is the outcome we build iPacky for, and it's great to hear the dashboard is giving you real visibility into your team's efficiency too. Thanks for recommending us, it means a lot.
We have been using iPacky for 12 months, and have to recommend it. It was very easy to implement and whenever we have had a question the support has been perfect. The warehouse team have been easy to train using it
Thank you for a full year with iPacky! It's great to hear the warehouse team picked it up quickly. If any questions come up down the line, our support team is always here.
We have been using iPacky for 18 months, and have to recommend it. It was very easy to implement and whenever we have had a question the support has been perfect.
18 months of consistent use is the best kind of feedback, thank you for sharing it.
Usiamo iPacky ormai da tempo e ne siamo davvero soddisfatti. Quello che ci ha colpito di più è quanto abbiano pensato a fondo a tantissime casistiche reali, anche quelle più particolari, che spesso altri strumenti trascurano. E quando serve una mano, il supporto è rapido, competente e sempre disponibile. Consigliato senza esitazioni!
Grazie mille per queste belle parole! Per noi significa molto che abbiate notato quanta attenzione dedichiamo ai casi particolari e agli scenari reali, non solo alle funzioni di base, è esattamente questo il nostro obiettivo. Il nostro team è sempre felice di aiutare quando emerge qualcosa di specifico, e vi ringraziamo per averci consigliato con così tanto entusiasmo.
We’ve had a great experience with iPacky. We were looking for a better way to organize our inventory and streamline our picking and shipping process, and iPacky has made a huge difference. The Shopify integration works really well, and the bin-location and picking features have allowed us to completely change how our warehouse operates. Items now have specific locations, our team can follow an organized digital pick list instead of relying on memory, and even a new employee with very little knowledge of our products can successfully locate and ship orders. What has impressed me most, though, is the support. We ran into an issue where products with zero inventory were still appearing in their assigned bin locations. I reached out to the iPacky team and asked whether they could add a feature to automatically remove bin locations when inventory reaches zero. Within just a few days, they actually developed and added the feature for us.
Thank you so much for your review! We're really glad iPacky is helping you organize your inventory, picking and shipping process. We also appreciate you reaching out to us with your request. We always try to be responsive, and whenever we see that we can implement something a merchant needs, we do our best to make it happen. Thanks again for sharing your experience with us!
We’ve had a very positive experience using iPacky for our Shopify store. It has made our packing and fulfilment process much more accurate and organised, especially when checking orders before dispatch. Being able to scan and verify items gives us extra confidence that customers are receiving the correct products, and it has helped reduce avoidable packing mistakes. We link it with Sendcloud to connect with our prefered carriers, generating and printing labels easily. The app is practical, reliable, and clearly built with real warehouse and fulfilment workflows in mind. Features like order checking, picking lists, and packing slips have made our day-to-day process smoother and easier for the team to follow. There can be a small learning curve when first setting everything up to match your workflow, but once configured, iPacky becomes a very valuable part of the fulfilment process. Overall, we’d happily recommend it to other Shopify merchants who want better accuracy, fewer errors, and a more professional packing operation. And the personal support from IPacky CEO David De Bono is a huge added bonus.
Thank you for taking the time to write this up in such detail. Catching a packing mistake before the parcel leaves the warehouse is exactly why iPacky was created. Fair point on the initial setup too; we're working on making that first hour easier. David and the team are always here if you need anything.
We're a fan of iPacky. It is easy to use, integrates perfectly with our Shopify store and allows us to track inventory for all our products and expedites order packing, labeling and invoicing. We use iPacky with a scanner which helps insure accurate bin placement and order accuracy. So, we recommend using iPacky for inventory tracking and order fulfilment!
Thank you so much for your excellent review!
Ipacky is absolutely fantastic at allowing us to pack more efficiently, quickly and accurately in a challenging environment. It ensures that errors are minimised, reducing refunds and customer service requests whilst boosting our customer satisfaction
Very glad to hear this
Läuft zuverlässig. Hat auch die Härtetest in Q4 2025 bestanden. Vollste Empfehlung!
Danke 😁
Die App ist super für eine niederschwellige aber professionelle Lagerführung und Kommissionierung. Der Support ist schnell, was für eine sehr grosse Unterstützung ist. Wir empfehlen die App und haben aktuell auch nichts vergleichbares gefunden.
Vielen Dank für die hervorragende Rezension.
We moved from 3PL to inhouse fulfilment after 7 years and needed an app to help the team with bin locations. IPacky has been perfect for this. It's also helped us with pick lists, stock check etc and the support is always incredibly quick and helpful.
Thank you so much. We're very happy that we could help
The iPacky scan and pack system has been great. It has significantly reduced packing errors and made the process faster, more accurate, and far easier for the team to follow. Support is also excellent, any issues have been responded to and resolved in a timely manner. Would recommend.
Thank you so much for your great review!
Great app, very useful, love it.
Thank you so much
Absolutely perfect. We have a lot of custom bundles in our store, and the custom meta field tool allows our shipping team to pack those without issue.
Just happy to help 😁
iPacky has been perfect for our small business. With the free plan it has allowed us to test out the features. The main reason I got it was so I could have the bin locations for all of my products easily accessible. It has also been really helpful to print picking lists with the bin locations shown in the list. If I ever had any issues, the support team has been really good at reaching out and solving the problem!
Thank you. Great to hear.
Is a good app. This app help us to streamline our fulfillment activities.
Thank you for your review
Excellent app, and at a very fair price. Although some of the UX is a little clunky, iPacky excels at what it's supposed to do - run a clean, streamlined picking and packing process.
Thank you so much for the review! And we appreciate the feedback.
We have been using Ipacky for a little over a year now, and it is an amazing stepping stone app for businesses who want to introduce barcodes and scanning into their business without the need for a completely digitalised pick and pack system. It works seamlessly with Shopify, Starshipit and our WMS system. David is super helpful and is always willing to make changes to the app to better suit your businesses needs. We have completely eliminated human error in our dispatch system due to this.
Thank you so much for the great review! We're happy to hear that the packing mistakes are gone 😁
Con iPacky abbiamo automatizzato gran parte delle attività interne di spedizione. Per ora ci troviamo molto bene.
Thank you so much for your review of iPacky! 😁
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