All reviews

Rating Breakdown

  • 5
    96% (103 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Jan. 12, 2021

We've tried a few other scanning apps... (some better than others), but they all seemed to miss certain features or functionality that we were after. Then we came across iPacky. It had more features than the others, but.... The thing we love the most is that the company's CEO David actually listens to his customers, and has implemented, or is in the process of implementing new features that we, and others have asked for. 100% best customer service we have had. Keep up the awesome work!

Using app

15 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 3, 2021

I have been looking for app like this for the last five years. There are a couple of apps that do similar things, but each of them was missing a functionality or is not as effective. What we like is that when you scan, a picture of the item appears which is additional verification and help. It works very smoothly and has a lot of of preferences and settings that can customise how to use the app quite a lot. Also, we suggested a feature and 1 week later they had it done and ready to test it... great! We have installed it on all our storefronts. Highly recommended

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

This is a great app which I totally recommand. It does exactly what I needed. We are now able to scan our orders so we wont have shipping errors any more. We tried 5 different apps and here are some reasons why we chose this one: - App is working on Desktop and ipad - One great function which we really like is that we can scan barcorde and/or SKU what is very useful for products with variants - We feel that this app is the clearest In the first step it was not possible to scan shipping labels but support was outstanding and they made it possible within hours. Thank you very much!

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

Easy to use and nice interface with product images and description. Our pick and pack errors are now close to zero!

Using app

17 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the great review and useful feedbacks.

5 / 5 Share

Dec. 14, 2020

I had used other apps for checking / packing orders. I changed to this one due to one reason only. These guys they hear you and they conside your feedback implementing stuff in less than 24h. Unreal! I will not use any other app for this fuction. Hopefully we scale our business to the point we might need to pay membership multiple times to help them grow as well. Keep up the good work Fellas!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We will continue to work hard for you :-)

5 / 5 Share

Dec. 8, 2020

Excellent App, does exactly what we require, helped to reduce picking faults, which therefore increased capacity in customer service, saved us extra postage charges all whilst increasing the customer's satisfaction score. The support team are always very responsive and carried out a few minor tweaks for us which made this app the best out of all the ones available.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

As always we appreciate your feedbacks, and will continue to support you in the best manner possible.

5 / 5 Share

Dec. 7, 2020

Excellent app, does exactly what it sets out to do at a better price point then its competitors. Supported by a fantastic team that takes the time to listen to their customers and improved the app based on customer requirements. Highly recommended.

Store

Keoji

Using app

8 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for being a great customer and giving feedback on improvements. This makes us and iPacky better.