All reviews

Rating Breakdown

  • 5
    96% (103 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

March 15, 2022

iPacky has streamlined my entire picking/packing process and the accuracy of each sales order. My warehouse team's efficiency has exponentially increased - what used to take half a business day to complete is now decreased to 2 hours. iPacky has a well-thought-out operational process from generating picking orders (with BIN locations) to scanning in products (simultaneous SKU and LOT number scanning) to ensure product packing accuracy. The scan function is extremely useful as my team used to encounter countless packing errors. I have approximately 100 orders a day - each order having 10-12 products so finding a quick and easy to use solution is vital to my business's operational efficiency. The scanning UI is extremely user-friendly and its audio/visual cues prompt immediate correct/incorrect input - allowing packing workers to immediately identify packing errors. I was hesitant on trying iPacky at first due to many previously failed apps, however, the founder took the time to video conference me to learn about my business process, my needs and wants, and even made custom enhancements to further improve inventory traceability. I'm in the food business so traceability is a crucial part of my operational process. If your company deals with large amounts of SKUs, LOT, batch tracking, and traceability, then iPacky is the best solution in the market for packing pinpoint accuracy and precision.

Store

addmeat

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

We are so happy that we could fulfill your needs. And adding more useful functionality to iPacky.

5 / 5 Share

March 7, 2022

An awesome app that adds comprehensive and useful features than any Shopify store can use to streamline their picking & packing procedures!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your excellent review!

5 / 5 Share

Feb. 28, 2022

This app made our fulfillment proces with our multipele warehouses way more efficient, David provides very good and quick services . We would recommend this app for 100%!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are very happy that we could help you out in a difficult time. Thank you so much for your positive feedback.

5 / 5 Share

Feb. 15, 2022

I found this app while looking for a new system for our fulfilment and could not be happier. Easy to set up and the app ticks 99% of boxes that we needed. Any questions and feature requests David has replied promptly and efficiently. I would strongly recommend this app to anyone who is looking to improve or streamline their fulfilment operations.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

It's been a pleasure helping your business grow.

5 / 5 Share

Feb. 12, 2022

This is a BRILLIANT APP! It allow me to filter my orders so we can focus on the orders where every ordered product is actually in stock! This is a game changer because we allow overselling on the majority of our inventory. Super engaged developer that is adding new useful features all the time! Can not recommend it enough!

Using app

11 months

Total reviews

17

Average rating

4.9

Developer Reply

Thank you for your great feedback. We are very satisfied that we could help you out.

5 / 5 Share

Feb. 11, 2022

We just started using iPacky and so far it has been great! We have been searching for an app like this for awhile and even tried 2 others that did not work nearly as well as iPacky. This is going to help eliminate shipping errors and the ability to scan all items in a "bundle" or "kit" is amazing! Most importantly though, the service we've received from David has been outstanding! He truly cares about his product and has gone out of his way to help with the on boarding. Can't recommend iPacky enough!

Using app

2 days

Total reviews

6

Average rating

4.8

Developer Reply

We are really happy that you are satisfied with iPacky. It has been a pleasure communicating with you.

5 / 5 Share

Jan. 18, 2022

This is a update on the app, after using it for a bit i am very impressed with how well it works! It talks with shopify flawlessly - we print our packing list from ipacky, print shipping labels through Australia Post then pick, scan and pack our orders with 100% accuracy with only a few minutes added to our packing time overall. Customer Support is on point and amazing. We are very happy with this app! save yourself the mistakes and get this app for your business! There is nothing more powerful like this app on the market especially for this price.

Using app

About 2 years

Total reviews

21

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are very glad that you will start using iPacky soon. If any questions come up, just let us know and we'd be happy to help. Glad to have you as a customer. Keep up the great work! All the best, iPacky Team

5 / 5 Share

Dec. 15, 2021

After using another very expensive app on Shopify to allow our team to scan and pick, I found iPacky and decided to make the jump. We are so thankful we did! The interface is easy to use, the scanning is fast, the orders automatically sync from Shopify into iPacky and now they offer the ability to assign Bin Locations to each product by either importing them or scanning the product and manually entering data. You can also sort your pick slips by SKU, Bin Location and other options. The support team in phenomenal! They answer questions in a very timely manner and have even implemented suggested changes we made to the app that they felt would be beneficial for all users. If you are looking for an affordable app that allows your team to scan and check products as they pick, definitely try iPacky! It's worth the money.

Using app

About 2 months

Total reviews

6

Average rating

4.2

Developer Reply

Thank you so much for the excellent review explaining how it helps your business! As always, just contact us if anything.

5 / 5 Share

Dec. 15, 2021

Since we have started using this app, the human error of shipping the wrong goods got solved. Great app.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Great feedback! We're happy that you're satisfied with iPacky.

5 / 5 Share

Dec. 10, 2021

Wij gebruiken Ipacky voor het afhandelen, scannen van producten van de order en maken van labels. Zijn er erg tevreden over, we maken zo geen fouten meer in het versturen van producten. We hebben een koppeling met sendcloud. David doet er alles aan om je te helpen. Hele goede klantenservice. Blij mee!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your great review. We're so happy that you enjoy iPacky!

5 / 5 Share

Nov. 17, 2021

Top customer service and expertise! Quick resolution on issues came up along the way! This app can really help mitigate human picking error during trial phase and now we decided go for it. Thank you David for being so patient answering every single question!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Being able to eliminate human picking and packing errors can make all of the difference in improving the customer experience and your workflow. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy packing! Best Regards, iPacky Team

5 / 5 Share

Nov. 11, 2021

Great app and top customer service. Exactly what we were looking for. Much cheaper than other alternatives on the market and just as good.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review you gave us. We're happy to hear that our app has given you a great experience. Our priority is customer service and we are ecstatic that we met that mark! Thank you again for taking the time to share your experience with us. iPacky team is grateful for customers like you! If there's anything else we can do to help, please let us know. Wishing you luck and success! Best Regards, iPacky Team

5 / 5 Share

Oct. 29, 2021

Diese App erfüllt all die Kriterien die eine Fullfillment App haben sollte. Es ist unser Add-on für Sendcloud und ist einfach soo praktisch. Wir versenden seit ipacky fehlerfrei. Auch bei hohen Massen gibt es keine Fehler in den Paketen. Alles wird eingescannt und man kann von verschiedenen Packstation -zeitgleich- arbeiten. Der Custom Service David ist TOP und sofort erreichbar.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Nail.de, Vielen Dank für das nette Review! Wir freuen uns immer, wenn wir weiterhelfen können. Weiterhin viel Erfolg! Liebe Grüße, das iPacky Team

5 / 5 Share

Sept. 30, 2021

Beautifully intuitive app with a lot of great features that fit a modern minded and well run warehouse. If you're thinking about and wanting to get serious about organization, eliminating waste, and creating a happy employee and customer experience, iPacky is THE app to use. I've looked around and this one addressed my needs perfectly. The developer has thought about the best practices for running an efficient operation and they are constantly improving the app to fit the needs of a Shopify + fulfillment store. The installation and setup is incredibly easy and documentation is very detailed. We were able to train staff quite fast. It's comparable to an Apple product - it just works once you turn it on. If you experience trouble or have questions about the product, the developer is quite responsive and friendly. I rarely post reviews for a paid app, but my experience with the product and service was quite amazing. I whole heartedly support this app and vouch for it's useful features. Thanks iPacky!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Here's David from iPacky. Thank you so much for your awesome comments, we're really happy to know that you love our app. Your feedback really means a lot to our team, and we have been trying our best to develop and improve iPacky to serve you and meet your demand. We count ourselves lucky for iPacky users like you! Please, don't hesitate to email us for any queries at [email protected]. Regards, David Founder of iPacky app

5 / 5 Share

Sept. 21, 2021

The service has been 6 stars so far, cannot fault it at all and everytime i had an idea for an improvement that may help my business David took it seriously and always attended to it, within a week it was surely updated. Absolutely recommend this app as it has cut my error count by around 70% aswell as increasing picking time, have also gone paperless due to it which is another plus. I have always had any queries responded to within 1 business day. Brilliant!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback and recommendation! We're very happy that you loved our services. We work hard to meet expectations like yours, and we’re glad to hear we hit the mark for you. Always feel free to reach out to us, in case of any queries. Thanks & Regards, Team iPacky!

5 / 5 Share

July 22, 2021

I cannot say enough regarding the customer support provided with this app...it is above and beyond! Every request we had David was able to handle and support us. Makes fulfilling orders very easy and accurate...I highly recommend this app to anyone who handles fulfillment in house.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad you mentioned the fact that the app makes the fulfillment process easier: it's definitely one of my main priorities when I add new features. Don't hesitate to ask if you need anything else, I'm always happy to help. And thanks again for your kind words! David

5 / 5 Share

June 24, 2021

As soon as we started using iPacky we cut our shipping errors due to improper picking to zero. It is an outstanding app for businesses with minimum staffing in the picking/shipping area!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your review with us and the community! We're happy iPacky helps you to avoid picking mistakes. Saving time and money is what we're all about. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. Stay connected with us! Team iPacky

5 / 5 Share

June 11, 2021

Ipacky really helps us minimizing packing orders. Especially the feature of virtual barcodes, orders tags helps us by optimize our processes. It's a great app which we really recommend. Especially the service from David is great!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review and recommendation! We are glad to hear that the app is useful to you and that you are happy with our support. Please feel free to contact us anytime for any further assistance. Best, Team iPacky

5 / 5 Share

March 28, 2021

Perfect for (almost) eliminating order picking errors. Good range of options to tweak for your setup. Virtual barcodes are a great way to ensure Kits and Multi-Packs include every item required. iPacky is much cheaper than some alternatives we explored which wanted a $500 setup fee.

Store

Beauti

Using app

24 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your great review. We built this app for your convenience and will add even more options! Please feel free to contact us anytime for any further assistance. Thanks and Regards, Team iPacky

5 / 5 Share

March 28, 2021

Picking a lot of orders with multiple packers made us look for an easy, reliable and most of all, fast way of checking orders before shipping. We needed a solution to remove errors from our shipments and at the same time speed up the process instead of slowing it down with yet another task. iPacky solved all these issues for us and more. Not only providing us with a very fast way to make sure each order was packed correctly, but also an improvement of our workflow. Making our existing workflow better, faster and easier. Now we can also provide extra packing instructions depending on the product ordered, follow up with the right e-mails to clients, fulfill orders and even check or add the right shipping label. Finally, not only the app itself is impressive. Also the support we get. In our case we have unique order statuses to manage our shipping and automated labels. Of course these unique states were not known by Shopify or iPacky. With 1 support request a new function was added within 48 hours to make iPacky fit perfectly within our existing system. I can recommend this app 100% to anyone in need of managing packers and followup on picking control. Even if you have a unique way of handling orders or do it all on your own, iPacky can be your perfect fit. As an added bonus you also get statistics, showing how many orders need to be done, how long it is estimated to take, average picking time, overall and per packer, ... Just try it out, you will not regret it! A very happy user.

Using app

12 days

Total reviews

3

Average rating

5.0