All reviews

Rating Breakdown

  • 5
    98% (122 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (124)
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5 / 5 Share

Feb. 27, 2024

Good for small business packing needs of scanning items to ensure order correctness. Helpful tool that allows multi-order picking into multiple containers as well.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for using iPacky.

5 / 5 Share

Feb. 22, 2024

While the app has really been working out for us with regard to keeping track of who is packing orders and what is being packed, one thing that we really found helpful was the customer service. We talked with the developer personally and gave him our feedback regarding a particular feature and he made accommodations for us. We really appreciate this and are thankful for iPacky in general. This app has helped to streamline our productivity and our communication amongst our staff and it is appreciated.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

What an excellent review! Thank you.

5 / 5 Share

Feb. 19, 2024

Great support, easy setup and saves us a lot of time and has improved picking consistency.

Store

ReDial

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We're happy to help 😊

5 / 5 Share

Feb. 8, 2024

iPacky has made our warehouse so much more organized and has made pulling and packing orders efficient! The metafield bin locations and barcode scanning has made pulling orders much easier with less chance of human error. David did an onboarding call with us to help set everything up and gave us tons of great tips for how to use iPacky. The support is always very responsive and helpful with answering any questions we have. Highly recommend!

Store

JapanLA

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your excellent review! We're glad that you're satisfied with iPacky and our support.

5 / 5 Share

Jan. 23, 2024

Woks great and makes it possible to work with bin locations.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear that iPacky is working well for you!

5 / 5 Share

Jan. 17, 2024

This app is a true game changer. Goodbye to order picking mistakes This is the only app you need for order picking. The Sendcloud integration makes shipping label process very smooth. Support is amazing, instant feedback.

Store

Angelo

Using app

2 days

Total reviews

7

Average rating

4.6

Developer Reply

Great that you're happy with iPacky. Thank you so much!!

5 / 5 Share

Jan. 2, 2024

The iPacky App works exactly as advertised. It has improved the speed of getting orders out to our customers and eliminated a lot of the issues we had for example double shipping orders, shipping incorrect items with the order. Each product is scanned before packing and the app has a great function to alert the warehouse team if the item is not on the order or if the order is unpaid or has already been picked. The support team is always quick to respond.

Using app

About 2 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for your great review! It's always a pleasure to help.

5 / 5 Share

Dec. 28, 2023

Super App! Alles klappt wunderbar. Wir verwenden iPacky mit Sendcloud. Besonders hervorzuheben ist der Support. Jederzeit erreichbar und für alle Wünsche und spezielle Vorstellungen offen.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you so much for your great review!

5 / 5 Share

Dec. 5, 2023

This is an amazing app. It makes picking and packing so much easier. Highly recommended. There are so many features, and it is very user-friendly. The support is fantastic. They always get back to you fast, and you can book a meeting anytime to chat with them. They are extremely helpful and will ensure you know how to use the app. I highly suggest this app.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

THank you for using iPacky, and your great feedback!

5 / 5 Share

Nov. 27, 2023

Muy buena aplicación para evitar errores al empacar y enviar los pedidos, el equipo de IPacky siempre ha respondido todas mis dudas y me han ayudado a ajustar la configuración de la app para usarla tal y como lo necesito, recomendado.

Store

DTFLAB

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your nice words.

5 / 5 Share

Nov. 20, 2023

Great program/add on to your Shopify store! I was in search of a program to keep track of outgoing inventory that was easy to maneuver and love iPacky. I don’t have to have that worry of my customers not getting the correct number of items.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your excellent review. We're happy to hear that your packing mistakes rae long gone.

4 / 5 Share

Nov. 19, 2023

Hola, la aplicación es muy buena y util pero hoy hemos tenido un problema donde figura el mensaje: No hay datos para esta ubicación No hay cumplimientos abiertos en el pedido para esta ubicación. No veo la opción de comunicación con soporte técnico. Su ayuda por favor.

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi. Thank you for the nice review. During our email correspondance the issue should have been fixed. it was a setting that was not set correctly since you fulfill the orders before iPacky. If this is not the case, please contact us again. And our email is listed here, and on our web page.

5 / 5 Share

Nov. 9, 2023

It's such a good app to use for warehouse stocking-keeping purposes. Easy to use, clean user interface, fast responding. It's fairly priced as well.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

iPacky is a great solution for packing and fulfilling orders. The scanning of each product combined with a ton of different options and customizations, including rules and warnings based on SKU or tags makes this a great option for anyone who wants an excellent app for packing orders. Their customer support is excellent, and they are very quick to reply and solve anything that might arise. We needed an integration with another app to make this fit our needs, this was fixed by the team at iPacky. All in all we are very satisfied and would recommend iPacky to anyone looking for an app like this.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for using iPacky and writing this review!

5 / 5 Share

Oct. 23, 2023

iPacky by Pick and Pack is an outstanding app! It truly simplifies packaging and shipping management. The interface is user-friendly, the features are comprehensive, and customer support is responsive. Thanks to iPacky, our company has gained efficiency and accuracy. A must-have solution for any logistics business. Well-deserved 5 stars!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your excellent review!

5 / 5 Share

Oct. 23, 2023

Virkelig god service og nemt plukkesystem. Havde store udfordringer med check og pluk af ordrer, som betød mange fejlpluk-ordrer både i antal og produkttype. Vores setup er Shopify og Webshipper, som fragt-handler, så det var vigtigt at finde en løsning, der kan integrere med Webshipper. Fra vi fik installeret IPacky, som hjælper med at checke, plukke, lave partial fulfilment, og kommunikere med vores lagerpersonale, har vi reduceret fejl-pakker til >0,1. Print af ordrer-sedler, scanning og check foregår problemfrit. Godt for forretningen.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hei! Det var en glede å hjelpe dere til ett bedre system. Takk for god omtale.

2 / 5 Share

Oct. 18, 2023

la opción de escanear no habilita.

Using app

19 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi. Please contact us to sort this out. You have not been in touch with us regarding this issue, you have not responded to our emails regarding clearing this up, and we don't understand what you mean by "the scan option is not enabled". So there must be some confusion here since this is always enabled.

5 / 5 Share

Oct. 11, 2023

David og Ipacky har løst et problem vi har hatt lenge om å få realtime plukk info pr ordre ut til våre ulike lager lokasjoner i samme øyeblikk som kunden bestiller. Dette ble løst svært raskt og presist ila få dager med eksepsjonell god og tett oppfølging fra David. Vi ser frem til å ta i bruk flere funksjoner i Ipacky.

Using app

6 days

Total reviews

5

Average rating

4.6

Developer Reply

Det var veldig tilfredsstillende å hjelpe dere med å forbedre deres system. Takk så mye for omtalen!

5 / 5 Share

Oct. 9, 2023

Ipacky is an easy to use order management software that we rely on to map the entire process from picking the goods to printing the packing slips and shipment labels. Ipacky integrates seamlessly with other software solutions such as Printnode or Sendcloud, making it the perfect 360-degree solution for our order management. The different settings make it very customizable and individual. What I have to put a special focus on is that David and his team go above and beyond to understand our processes and find solutions with Ipacky that exactly meet our requirements. The communication is fast and easy, just excellent. Thank you very much!

Using app

2 months

Total reviews

11

Average rating

4.7

Developer Reply

Thank you! We are happy that we could help you to do the transition.

5 / 5 Share

Sept. 28, 2023

Throughout the whole process I've received impeccable service from the CEO of iPacky - David. iPacky helps us keep track of stock - pack at an incredible speed and is super user friendly. All in all I would recommend this app to everyone operating their own warehouse.

Using app

About 2 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you. It was a pleasure helping you to move to in-house order fulfillment.