iPacky | Pick, Pack & Fulfill
Order checking for Shopify
Rating
4.9
feedback
110
chart
#628
All reviews
Rating Breakdown
Dec. 5, 2023
This is an amazing app. It makes picking and packing so much easier. Highly recommended. There are so many features, and it is very user-friendly. The support is fantastic. They always get back to you fast, and you can book a meeting anytime to chat with them. They are extremely helpful and will ensure you know how to use the app. I highly suggest this app.
THank you for using iPacky, and your great feedback!
Nov. 27, 2023
Muy buena aplicación para evitar errores al empacar y enviar los pedidos, el equipo de IPacky siempre ha respondido todas mis dudas y me han ayudado a ajustar la configuración de la app para usarla tal y como lo necesito, recomendado.
Thank you so much for your nice words.
Nov. 20, 2023
Great program/add on to your Shopify store! I was in search of a program to keep track of outgoing inventory that was easy to maneuver and love iPacky. I don’t have to have that worry of my customers not getting the correct number of items.
Thanks for your excellent review. We're happy to hear that your packing mistakes rae long gone.
Nov. 19, 2023
Hola, la aplicación es muy buena y util pero hoy hemos tenido un problema donde figura el mensaje: No hay datos para esta ubicación No hay cumplimientos abiertos en el pedido para esta ubicación. No veo la opción de comunicación con soporte técnico. Su ayuda por favor.
Hi. Thank you for the nice review. During our email correspondance the issue should have been fixed. it was a setting that was not set correctly since you fulfill the orders before iPacky. If this is not the case, please contact us again. And our email is listed here, and on our web page.
Nov. 11, 2023
the app really is a great idea, but poorly executed in many ways. I love being able to scan orders and save them as my items usually arrived in multiple shipments, but they dont save 9/10x, even when id pull up an order i just scanned. i contacted their CS and was told different answers, that made zero sense or didnt even apply to what issues ive been having. the order printing tab used to "save" what orders were already printed, but now it no longer does that either. So i have to remember what order # i last printed to or theres duplicate slips printed. Again, CS lacked in a fix on this. Basically gaslight you into thinking it never worked that way previously. Fees + app cost is very high and they dont even make it clear to you that youll be charged fees. Truly is a bummer since the app has a lot of potential if theyd fix these 2 issues and improve their CS. On the look out for an app that can save orders as partially fulfilled until ready for shipment, and correctly marks orders as printed under packing lists.
Hi. You gave a feedback on email that this is working now. We would appreciate if you could update your review.
Nov. 9, 2023
It's such a good app to use for warehouse stocking-keeping purposes. Easy to use, clean user interface, fast responding. It's fairly priced as well.
Nov. 3, 2023
iPacky is a great solution for packing and fulfilling orders. The scanning of each product combined with a ton of different options and customizations, including rules and warnings based on SKU or tags makes this a great option for anyone who wants an excellent app for packing orders. Their customer support is excellent, and they are very quick to reply and solve anything that might arise. We needed an integration with another app to make this fit our needs, this was fixed by the team at iPacky. All in all we are very satisfied and would recommend iPacky to anyone looking for an app like this.
Thank you so much for using iPacky and writing this review!
Oct. 23, 2023
iPacky by Pick and Pack is an outstanding app! It truly simplifies packaging and shipping management. The interface is user-friendly, the features are comprehensive, and customer support is responsive. Thanks to iPacky, our company has gained efficiency and accuracy. A must-have solution for any logistics business. Well-deserved 5 stars!
Thank you so much for your excellent review!
Oct. 23, 2023
Virkelig god service og nemt plukkesystem. Havde store udfordringer med check og pluk af ordrer, som betød mange fejlpluk-ordrer både i antal og produkttype. Vores setup er Shopify og Webshipper, som fragt-handler, så det var vigtigt at finde en løsning, der kan integrere med Webshipper. Fra vi fik installeret IPacky, som hjælper med at checke, plukke, lave partial fulfilment, og kommunikere med vores lagerpersonale, har vi reduceret fejl-pakker til >0,1. Print af ordrer-sedler, scanning og check foregår problemfrit. Godt for forretningen.
Hei! Det var en glede å hjelpe dere til ett bedre system. Takk for god omtale.
Oct. 18, 2023
la opción de escanear no habilita.
Hi. Please contact us to sort this out. You have not been in touch with us regarding this issue, you have not responded to our emails regarding clearing this up, and we don't understand what you mean by "the scan option is not enabled". So there must be some confusion here since this is always enabled.
Oct. 11, 2023
David og Ipacky har løst et problem vi har hatt lenge om å få realtime plukk info pr ordre ut til våre ulike lager lokasjoner i samme øyeblikk som kunden bestiller. Dette ble løst svært raskt og presist ila få dager med eksepsjonell god og tett oppfølging fra David. Vi ser frem til å ta i bruk flere funksjoner i Ipacky.
Det var veldig tilfredsstillende å hjelpe dere med å forbedre deres system. Takk så mye for omtalen!
Oct. 9, 2023
Ipacky is an easy to use order management software that we rely on to map the entire process from picking the goods to printing the packing slips and shipment labels. Ipacky integrates seamlessly with other software solutions such as Printnode or Sendcloud, making it the perfect 360-degree solution for our order management. The different settings make it very customizable and individual. What I have to put a special focus on is that David and his team go above and beyond to understand our processes and find solutions with Ipacky that exactly meet our requirements. The communication is fast and easy, just excellent. Thank you very much!
Thank you! We are happy that we could help you to do the transition.
Sept. 28, 2023
Throughout the whole process I've received impeccable service from the CEO of iPacky - David. iPacky helps us keep track of stock - pack at an incredible speed and is super user friendly. All in all I would recommend this app to everyone operating their own warehouse.
Thank you. It was a pleasure helping you to move to in-house order fulfillment.
Aug. 19, 2023
iPacky is the ultimate solution for flawless packing for us! We have said goodbye to packing mistakes once and for all thanks to iPacky. By simply scanning each item, the app meticulously tracks every action that our packers take, ensuring accuracy and efficiency throughout the packing process. iPacky is incredibly easy to use, and also seamlessly integrates with Shopify, making it compatible with any device that has a browser. We are so glad for using this fantastic app and we surely recommend it for every business which has the need for it. Best regards! Jan
Thank you so much!!
Aug. 3, 2023
Muy buena aplicación y soporte. Nos ha ayudado muchísimo a reducir errores y hacer el proceso más rápido.
Thank you so much for your great feedback!
Aug. 3, 2023
I highly recommend this app, it’s very helpful and easy to use, it has multiple settings that fit our changing needs. In addition, the Support team is very responsive which made it possible to quickly master this solution
Great that you find iPacky so useful for your business. And than you for the great review.
Aug. 2, 2023
We highly recommended this app. The support is super fast. We always get an answer within an hour. They even develop suggestions in less than 24 hours. Our warehouse is far more efficient
We're just glad to help your business. Thank you!
July 14, 2023
This app has been tremendously helpful in assisting with our E-commerce grocery operations! The developers are very responsive and involved in providing solutions and fixes to accommodate a lot of our operation's unique needs. The Virtual product feature has help us with managing and picking a lot of the unique grocery bundles we sell on our store. The built in reports have also been super useful in monitoring and managing our outbound KPIs! The interface is very intuitive so it's been extremely easy to train new staff on order picking. 10/10 money well spent! Would definitely recommend to any other operations needing some type of scanner picking tools!
We're glad to help, and thank you for the excellent review.
July 4, 2023
Recommend this app very highly. Been using its since Feb 2023. If you are picking, packing and shipping in your business this app is CRITICAL. It will streamline your operations and save you time and significantly eliminate simple errors that any of us can make. It is so well thought out and covers EVERY angle with so many features. There are some additional ones that would not normally be expected that add further value. . It is very obvious that David has run a shopify store before he embarked on this project. This app shows that he is a subject matter expert in order fulfillment, from order receipt to customer delivery. We have been using Shopify since 2016 and this app is the easiest we have used adding significant value and cost reductions. FAQs and the videos that support it are superb with great detail in layman's terms. For the little help that we did need David was always on hand. When we had been using the app for 2 months we had a 30 mins video call with David just to ensure we were getting full benefit from the app. 10 stars out of 5. Cannot recommend this app enough. Thanks David for your great support.
Thank you so much for your very detailed and positive review! This makes us feel proud.
June 28, 2023
Total game changer for our shipping process. Very responsive customer service. These guys have been very helpful to integrate the app into our process. Also integrate with the Bundle APP.
Thank you!