All reviews

Rating Breakdown

  • 5
    96% (103 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 19, 2023

Hola, la aplicación es muy buena y util pero hoy hemos tenido un problema donde figura el mensaje: No hay datos para esta ubicación No hay cumplimientos abiertos en el pedido para esta ubicación. No veo la opción de comunicación con soporte técnico. Su ayuda por favor.

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi. Thank you for the nice review. During our email correspondance the issue should have been fixed. it was a setting that was not set correctly since you fulfill the orders before iPacky. If this is not the case, please contact us again. And our email is listed here, and on our web page.

3 / 5 Share

Nov. 11, 2023

the app really is a great idea, but poorly executed in many ways. I love being able to scan orders and save them as my items usually arrived in multiple shipments, but they dont save 9/10x, even when id pull up an order i just scanned. i contacted their CS and was told different answers, that made zero sense or didnt even apply to what issues ive been having. the order printing tab used to "save" what orders were already printed, but now it no longer does that either. So i have to remember what order # i last printed to or theres duplicate slips printed. Again, CS lacked in a fix on this. Basically gaslight you into thinking it never worked that way previously. Fees + app cost is very high and they dont even make it clear to you that youll be charged fees. Truly is a bummer since the app has a lot of potential if theyd fix these 2 issues and improve their CS. On the look out for an app that can save orders as partially fulfilled until ready for shipment, and correctly marks orders as printed under packing lists.

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi. You gave a feedback on email that this is working now. We would appreciate if you could update your review.

5 / 5 Share

Nov. 9, 2023

It's such a good app to use for warehouse stocking-keeping purposes. Easy to use, clean user interface, fast responding. It's fairly priced as well.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

iPacky is a great solution for packing and fulfilling orders. The scanning of each product combined with a ton of different options and customizations, including rules and warnings based on SKU or tags makes this a great option for anyone who wants an excellent app for packing orders. Their customer support is excellent, and they are very quick to reply and solve anything that might arise. We needed an integration with another app to make this fit our needs, this was fixed by the team at iPacky. All in all we are very satisfied and would recommend iPacky to anyone looking for an app like this.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for using iPacky and writing this review!

5 / 5 Share

Oct. 23, 2023

iPacky by Pick and Pack is an outstanding app! It truly simplifies packaging and shipping management. The interface is user-friendly, the features are comprehensive, and customer support is responsive. Thanks to iPacky, our company has gained efficiency and accuracy. A must-have solution for any logistics business. Well-deserved 5 stars!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your excellent review!

5 / 5 Share

Oct. 23, 2023

Virkelig god service og nemt plukkesystem. Havde store udfordringer med check og pluk af ordrer, som betød mange fejlpluk-ordrer både i antal og produkttype. Vores setup er Shopify og Webshipper, som fragt-handler, så det var vigtigt at finde en løsning, der kan integrere med Webshipper. Fra vi fik installeret IPacky, som hjælper med at checke, plukke, lave partial fulfilment, og kommunikere med vores lagerpersonale, har vi reduceret fejl-pakker til >0,1. Print af ordrer-sedler, scanning og check foregår problemfrit. Godt for forretningen.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hei! Det var en glede å hjelpe dere til ett bedre system. Takk for god omtale.

2 / 5 Share

Oct. 18, 2023

la opción de escanear no habilita.

Using app

21 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi. Please contact us to sort this out. You have not been in touch with us regarding this issue, you have not responded to our emails regarding clearing this up, and we don't understand what you mean by "the scan option is not enabled". So there must be some confusion here since this is always enabled.

5 / 5 Share

Oct. 11, 2023

David og Ipacky har løst et problem vi har hatt lenge om å få realtime plukk info pr ordre ut til våre ulike lager lokasjoner i samme øyeblikk som kunden bestiller. Dette ble løst svært raskt og presist ila få dager med eksepsjonell god og tett oppfølging fra David. Vi ser frem til å ta i bruk flere funksjoner i Ipacky.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Det var veldig tilfredsstillende å hjelpe dere med å forbedre deres system. Takk så mye for omtalen!

5 / 5 Share

Oct. 9, 2023

Ipacky is an easy to use order management software that we rely on to map the entire process from picking the goods to printing the packing slips and shipment labels. Ipacky integrates seamlessly with other software solutions such as Printnode or Sendcloud, making it the perfect 360-degree solution for our order management. The different settings make it very customizable and individual. What I have to put a special focus on is that David and his team go above and beyond to understand our processes and find solutions with Ipacky that exactly meet our requirements. The communication is fast and easy, just excellent. Thank you very much!

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you! We are happy that we could help you to do the transition.

5 / 5 Share

Sept. 28, 2023

Throughout the whole process I've received impeccable service from the CEO of iPacky - David. iPacky helps us keep track of stock - pack at an incredible speed and is super user friendly. All in all I would recommend this app to everyone operating their own warehouse.

Using app

About 2 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you. It was a pleasure helping you to move to in-house order fulfillment.

5 / 5 Share

Aug. 19, 2023

iPacky is the ultimate solution for flawless packing for us! We have said goodbye to packing mistakes once and for all thanks to iPacky. By simply scanning each item, the app meticulously tracks every action that our packers take, ensuring accuracy and efficiency throughout the packing process. iPacky is incredibly easy to use, and also seamlessly integrates with Shopify, making it compatible with any device that has a browser. We are so glad for using this fantastic app and we surely recommend it for every business which has the need for it. Best regards! Jan

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much!!

5 / 5 Share

Aug. 3, 2023

Muy buena aplicación y soporte. Nos ha ayudado muchísimo a reducir errores y hacer el proceso más rápido.

Store

Scorpi

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your great feedback!

5 / 5 Share

Aug. 3, 2023

I highly recommend this app, it’s very helpful and easy to use, it has multiple settings that fit our changing needs. In addition, the Support team is very responsive which made it possible to quickly master this solution

Store

wlidaty

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Great that you find iPacky so useful for your business. And than you for the great review.

5 / 5 Share

Aug. 2, 2023

We highly recommended this app. The support is super fast. We always get an answer within an hour. They even develop suggestions in less than 24 hours. Our warehouse is far more efficient

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

We're just glad to help your business. Thank you!

5 / 5 Share

July 14, 2023

This app has been tremendously helpful in assisting with our E-commerce grocery operations! The developers are very responsive and involved in providing solutions and fixes to accommodate a lot of our operation's unique needs. The Virtual product feature has help us with managing and picking a lot of the unique grocery bundles we sell on our store. The built in reports have also been super useful in monitoring and managing our outbound KPIs! The interface is very intuitive so it's been extremely easy to train new staff on order picking. 10/10 money well spent! Would definitely recommend to any other operations needing some type of scanner picking tools!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to help, and thank you for the excellent review.

5 / 5 Share

July 4, 2023

Recommend this app very highly. Been using its since Feb 2023. If you are picking, packing and shipping in your business this app is CRITICAL. It will streamline your operations and save you time and significantly eliminate simple errors that any of us can make. It is so well thought out and covers EVERY angle with so many features. There are some additional ones that would not normally be expected that add further value. . It is very obvious that David has run a shopify store before he embarked on this project. This app shows that he is a subject matter expert in order fulfillment, from order receipt to customer delivery. We have been using Shopify since 2016 and this app is the easiest we have used adding significant value and cost reductions. FAQs and the videos that support it are superb with great detail in layman's terms. For the little help that we did need David was always on hand. When we had been using the app for 2 months we had a 30 mins video call with David just to ensure we were getting full benefit from the app. 10 stars out of 5. Cannot recommend this app enough. Thanks David for your great support.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your very detailed and positive review! This makes us feel proud.

5 / 5 Share

June 28, 2023

Total game changer for our shipping process. Very responsive customer service. These guys have been very helpful to integrate the app into our process. Also integrate with the Bundle APP.

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you!

5 / 5 Share

May 22, 2023

This app helps me a lot, makes things easy as possible, and each step of the packing flow is under control. I can only imagine packing now with this app. And the support is support. Thank you, David.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the nice review.

5 / 5 Share

May 22, 2023

The app is a great solution to run our picking and packing, but more importantly David has been amazing at support and his help has been very valuable to bring our operations in-house. Highly recommended to any business that needs to streamline their operations.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're always happy to help. And thank you for your great review!

5 / 5 Share

April 13, 2023

I wish I found this app years ago. We have a very complex packing process that involves a handful of product checks and this app has enabled us to automate that process and provide useful information to our packers so that they can efficiently (and properly) pack orders. Furthermore app is very easy to use and has tons of customization options to meet various needs. Support has been incredible - I was able to schedule a meeting to get a quick app tour and properly set up, and any further questions I had were answered quickly and efficiently by email. All around a great app!

Using app

23 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your detailed and positive review. We're always happy to help!