Jebbit: Quizzes That Convert

Dec. 8, 2023

Our engagement with Jebbit, regrettably, culminates in a 2-star rating, reflecting a journey marked by unmet expectations and inflexible service. Initially, we were drawn to Jebbit for its quiz tool functionality. Although it operated well, the value it added did not align with its high cost, especially considering the lack of significant impact on our conversion rates—a key selling point. Compounding our dissatisfaction was the pricing issue. When we were offered a discounted rate upon expressing our intent to leave, it raised concerns about the fairness of our initial pricing. The final straw, however, was Jebbit's response to our feedback and consideration of other options. Instead of demonstrating flexibility and understanding, Jebbit chose to quickly terminate access to our quizzes. This abrupt action during a critical decision-making phase felt counterintuitive and only solidified our decision to move on. In summary, while Jebbit's quiz tool is functional, the overall experience was marred by high costs and a lack of flexibility. Our recommendation to others in search of a quiz application is to seek options that offer both operational excellence and customer-centric flexibility. Avoid rigid long-term contracts and prioritize solutions that genuinely enhance your sales experience and website engagement without feeling bound to unsatisfactory service.

Aug. 30, 2023

The creation of product quizzes was very easy however the issue lies with actually transferring it onto your shopify website. There is quite limited information online on how to do so. If you are like me and were confused add a custom liquid on your home page then paste your code in there!

July 4, 2023

Encountered a few issues, and Yaya and the customer service team were so helpful. They even organised to call me, so that we could walk through the issues I was having together and solve them. Thanks so much for the help!

May 26, 2023

Amazing support! Always super helpful and quick to respond to my (hundred) questions. Would recommend them to anyone.

May 18, 2023

Jebbit support is top notch. Adrian was very quick to respond and made the support experience personal. Right on the fly, she created a how-to video for me, personally, to assist me in navigating around the issues I was having. Support is definitely set apart from others I've seen!

April 24, 2023

Amazing support. Helped me even when I had to translate into a new language. Would recommend to anyone.

April 14, 2023

Love this app. But more importantly the service is amazing. I was having an issue and Yaya responded and got it fixed for me right away!

March 31, 2023

The Jebbit support team is incredibly helpful and dedicated to providing exceptional customer service. With their extensive knowledge, they consistently go above and beyond to address any questions or concerns that users may have.

March 29, 2023

Jebbit's customer service is excellent! Their response time is minimal and quick. They understand the situation and provide the best and easiest solution. They would provide a video, a step-by-step guide if need be which I think is incredible. Great work!

March 27, 2023

Adrian and Kelsey have been very helpful with onboarding our brand to Jebbit. They spent 1:1 time with me to help make adjustments to our current quizzes and walked me through the process step by step. Great support!

March 15, 2023

Awesome customer service, helped me solve my problems when I was attempting to intergrade the product list from my e-commerce site.

March 14, 2023

Maryetta has been an absolute lifesaver during the entire quiz-building process. She was always available to hop on a call to work through any questions or issues I was facing as a new Jebbit user. We launched a new product shortly after launching our first quiz and she helped me plan ahead during the initial build to make it a smooth transition to the updated quiz. Skincare is such a personal recommendation and we were able to nail down the quiz to give the best possible recommendation to our customers. Jebbit quiz look & feel makes for an easy user experience for both our customers taking the quiz and for us to update as changes are needed. The reporting dashboard is straightforward, user-friendly, and has all the information you would need.

March 6, 2023

Adrian helped me out with outcomes not adding to cart and she stayed with me until we got it figured out! She did some workarounds and eventually got it to work! Quick and helpful customer service :)

March 3, 2023

Thanks to jebbit, I created a quizz very easily and the support have been very helpful. The experience of creating a quizz is amazing with this app !

Feb. 13, 2023

Great quizzes and amazing customer support. Maggie was super responsive and helpful, making quick edits to our quiz to help us out. Would recommend 100%!

Feb. 5, 2023

So far I have been enjoying this platform. I have a few things to work out before I publish my first Quiz but Maggie has been incredibly helpful. 10/10 for support!

Feb. 3, 2023

I had a bad experience with Octane AI - The support team was bad, they hiked their prices and they started sending disingenuous emails which, frankly, was the last straw. In comparison, the Jebbit support team so far has been top notch and their quiz builder seems to have all the functionality Octane did, if not more. Looking forward to getting more stuck in with this app!

Feb. 2, 2023

this platform is very easy to use. If you do need support they are very quick to contact and can resolve issues quick. Adrian is amazing she is so sweet and fixes any issues that I have. (which really isn't much or anything serious) She also hopped on a quick call for me to make sure my inquiry gets answered. 10/10 for her!

Jan. 12, 2023

I'm loving the experience and it has been so fun and productive. The app is truly amazing with a ton of features and a very friendly and customizable interface, Jebbit really stands out from the others. The team behind are incredibly helpful and available, always providing guidance for our project. Thank you to all the Jebbit team can't wait to continue building :)

Jan. 2, 2023

Yaya was incredibly helpful with an issue with my quiz placement I had a couple of days ago. She wasn't sure she could help me, but by the end of the day, she found the information I needed. She stuck with it when my Shopify expert could not help and Shopify support told me to hire an expert. Everyone gave up except Yaya. Thank you!