All reviews

Rating Breakdown

  • 5
    91% (80 ratings)
  • 4
    5% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Dec. 13, 2022

Yaya was a tremendous help. We were having trouble understanding just what to do to get up and running. She was patient and very knowledgeable.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Friendly support, making quizzes is fun and even more fun to see promising results. Clear and in depth reporting.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Love that you are seeing value and starting to dive into reporting and analytics! This information is super valuable as you plan future quizzes and campaigns. As always, reach out if you need any help brainstorming! Welcome to the Jebbit family.

5 / 5 Share

Nov. 7, 2022

Incredible customer service, Fantastic support, Great app. Jebbit is the Rolls Royce of quiz apps. Couldn't be happier!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Excellent to hear, thank you for your kind words! Welcome to the Jebbit family!

5 / 5 Share

Oct. 26, 2022

This is my first time using this app and i was confused at first, with the help of customers service rep Yaya De Angel who created a detailed video example of what my inquiry was about really made it smooth. I will continue to use their service and once my business demands grow i will upgrade for sure

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your support! Looking forward to growing with you!

5 / 5 Share

Oct. 24, 2022

Great app, easy to use, even better customer service. The adavance builder is amazing. Try it! I would use this app again and again.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! Love that you are seeing so much value with Jebbit right away. We love brainstorming for campaign based goals as well as evergreen content so let us know if you need some inspiration in the future!

5 / 5 Share

Oct. 18, 2022

Apart from the tutorial resources, Jebbit provided us with very helpful online support to use this app more effectively.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that our support documentation and live support chat has been a help for you! Support truly is a differentiator - thank you for the support and welcome to the Jebbit family!

5 / 5 Share

Oct. 18, 2022

We just installed this app yesterday and the support is out of this world. A huge shoutout to Adrian who went above and beyond in delivering to us a 5 star+ customer service. Thank you for all your help, time and dedication in answering our questions and helping us solved the stuffs in order for us to launch our quizzes.

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind words! The message has been passed on to Adrian! Looking forward to seeing your quiz results!

5 / 5 Share

Oct. 11, 2022

great app, friendly support! would recommend for anyone looking to have product surveys on their shop

Using app

About 1 year

Total reviews

25

Average rating

4.6

Developer Reply

Thank you for your support! Yes product match and product recommendation quizzes are definitely a great Jebbit use case for any Shopify merchant!

4 / 5 Share

Sept. 26, 2022

We have a complicated product offering for new users, and our quiz with Jebbit has helped us drive strong conversion with new users who usually need a bit of guidance to get started. The support team is extremely helpful and has helped us find workarounds for nearly all of our use cases. It feels really white glove. Four stars because the software is a bit limited in terms of functionality.

Store

P.volve

Using app

About 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Love hearing that your Jebbit quiz helped you to increase your conversion rates! Thank you for the support and be sure to submit desired functionality to us directly in the platform so we can prioritize your needs and continue to improve our product! So glad you are part of the Jebbiverse family!

5 / 5 Share

Sept. 22, 2022

This company seriously has the best customer service I have ever experienced! I started the app today and couldn't figure it out at first. I started a live chat and got an immediate response. A woman named Adrian has been a great help to me. I think I ended up being in the live chat for almost an hour because I had so many questions and I always got a response right away. Top company with good service and also a good app for collecting emails. Unfortunately I can only give 5 stars otherwise I would have given 10!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you team Mittense! We have passed your kind words to Adrian! So glad we were able to help you with your Jebbit - Klaviyo integration!

5 / 5 Share

Sept. 19, 2022

Happy with the app so far. Prepared my first quiz, was able to make everything I wanted to. I had to try 3 other apps, but each of them was not able to provide everything I wished to have. Some are just product recomendation quizes, some are not flexible and customisable, some are very expensive, some dont have images options and so on. The support was also very helpful and even allowed me to use some of the premium features in my basic plan. Thank you!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! Jebbit really is a one stop shop for all your digital experience needs so we are so pleased to hear that you found everything you are looking for with us! If you need any tips on how to optimize or inspiration ideas for other experiences, don't be shy - we are here to help!

5 / 5 Share

Sept. 13, 2022

I downloaded this app because I needed to create a quick sign up form for a small team I'm creating. The process was super easy and when I had a small issue, (my fault), I was able to contact their live team with them responding immediately. Adrian was a huge help. Excellent customer service, Excellent Product.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your support! Let us know if you need anything else!

5 / 5 Share

Aug. 17, 2022

This app is great and the support team are so helpful in guiding you through any problems. I made a huge number of mistakes (didn't read the instructions first) and they were very helpful in sending screen share videos of how to resolve the issues or improve the quiz. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your support and so glad to have you as part of the Jebbit family! Looking forward to seeing your quiz drive some meaningful results!

5 / 5 Share

June 24, 2022

Making a quiz for our personalized products seemed like an impossible task. Jebbit has made this achievable, and the customer support team has been incredibly helpful & prompt with their responses. Totally recommend!!

Using app

About 4 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your support and welcome to the Jebbit family! So excited to see how your quiz performs!

5 / 5 Share

June 16, 2022

Really good app. Easy to set up and helpful support if needed. It has been good for us. Good good good

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! So happy to hear you have been able to get up and running quickly and easily!

5 / 5 Share

June 8, 2022

I am rating this app a 5 star not only because I was able to accomplish the exact design and look of a product recommendation quiz that I had imaged, but because of the customer support I received. I worked with a representative, Adrian and she was phenomenal! She provided assistance in every aspect to ensure that I no only designed the best quiz for my customers, but that I also understood each part of the quiz and how it will benefit my brand and my customers! Thanks so much Adrian!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your GLOWING review Urban Glow team! We have shared your kind words with Adrian and thank YOU for being such a great partner to work with. We are thrilled to hear the design of the quiz turned out exactly as you wanted, so excited to see the impact this has on your business!

5 / 5 Share

June 7, 2022

I just finished building my product quiz using this app and I would highly recommend it. I tried other quiz apps and they did not provide me with the ease of use and quality customer service I received from Jebbit.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your support! We are so excited to see your quiz come to life!

5 / 5 Share

May 26, 2022

This is a great app for creating and launching a quiz quickly. I had some minor issues but the Support resolved them and the quiz works perfectly. Saved me a lot of time!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to hear that we have been able to save you time! Ease of use and customer support are two things we are super proud of! Thank you for choosing Jebbit!

5 / 5 Share

May 23, 2022

Awesome support staff! This company goes above and beyond to make sure you get the help you need to get set up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful to hear! So glad to have you as part of the Jebbit family!

5 / 5 Share

May 20, 2022

Just started using Jebbit as our new quiz platform. Adrian L. was a rockstar helping us onboard I cannot thank Adrian enough for taking the time and effort into helping my team with the build-out of the quiz. She explained everything to us with videos she created showing us step-by-step how to's or hopped on multiple zoom calls with us to help troubleshoot everything. Never once have we received this in-depth attention from an app! Adrian is a rockstar and looking forward to continuing to work with her!!!!

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with the Jebbit team! Our support team is world class and we are so pleased to hear you have had an exceptional experience working with Adrian. We are so excited to see your quiz come to life.