All reviews

Rating Breakdown

  • 5
    85% (94 ratings)
  • 4
    5% (6 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
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5 / 5 Share

May 21, 2019

App molto semplice da installare e facile da utilizzare. E' completa. Sono molto soddisfatta.

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Grazie!

5 / 5 Share

May 2, 2019

Few minutes after installing it then boom! I can now communicate with customers for free and real -time! best app ever that is free!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

You're right. We have a very simple app to set and start working. Thank you very much for your review!

5 / 5 Share

April 8, 2019

I installed this app a few days ago. I changed from another app because it wasn't user-friendly when it came to answering messages and I didn't particularly like the message interface on the website. I find JivoChat very easy to use and was really easy to set up. I also love the chat box and I have had a few people use it already, so I am very happy so far.

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you very much, we appreciate your feedback.

5 / 5 Share

March 9, 2019

muito bom, vale muito apena, muito útil para tirar as duvidas de clientes, aqui não precisa ter whatsapp e nada disso.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado

5 / 5 Share

March 8, 2019

This app is bad ass! I like that the clean and professional user interface that because it enables me to give my site visitors a Big Time presence! If you want to communicate INSTANTLY with your site visitors you should get this app.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

You right! Thank you :)

5 / 5 Share

Feb. 20, 2019

Been using this for almost a year. Works well and we like being able to answer customer questions on the spot. Feel like it adds to the legitimacy of the site as well.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback.

5 / 5 Share

Feb. 19, 2019

JivoChat is a great app for any store that wants offer world class customer service. It definitely deserves 5 stars.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot!

5 / 5 Share

Feb. 16, 2019

JivoChat is a great communication suite for your business. I use it mainly for chat and callbacks and it definitely deserves 5 stars.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Feb. 13, 2019

I have been using jivo chat from an year, and i had an amazing experience with it. specially i like their option which allow us to read what user is typing. its great.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, we have more cool features coming.

5 / 5 Share

Feb. 13, 2019

Jivo Chat is working very well for our company. The best chat app we tried. I highly recommend it. Customers are also happy!

Store

Impulse

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you.

5 / 5 Share

Feb. 13, 2019

I use the app for a chatbox on my webshop, really doing its job! would recommend trying it out! We like it alot !

Store

Socko

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much!

5 / 5 Share

Aug. 31, 2019

I found out about Jivo where I worked as a remote customer service agent. I fell in love with it and was very excited to see it on Shopify's app store. I use it to act as a sales agent or representative when I have visitors or customers on my store site. The most important thing is that I never miss chats on mobile or my PC, the notification sounds are so loud! I'd love cheaper plans though as I'm a small business, but then again, they give value for money.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Feb. 6, 2019

This app is amazing!! I really like it, its so user friendly. Works extremely well on mobile too!! I'm using the free version for now but plan on upgrading really soon. Its definitely worth it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

I am new to JivoChat and it has worked very well so far. The connections that can be made have proven to be a positive with my new business!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

We just started using Jivo and they are great. Easy to install, customer service (via their own chat) is always there with all the answers. Works well on our mobile Wix site, something we required. So far, so good!

Using app

11 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 26, 2018

Easy to use chat, that works great.

Using app

5 months

Total reviews

16

Average rating

5.0

5 / 5 Share

April 2, 2018

Best app ever!! I really like it and I recommend to everyone

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2018

I love this app, It gives you the option to service your customer a lot better. it has different options such as talking to a customer, on the phone or chat. I download the app on my phone and desktop so I am always online with my customers. It definitely increased my conversions. Must have app for everyone.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2018

Very satisfied with all the options to personalize and make perfect fit the chat with your store. It offers a mobile special icon for mobile devices very cool. Very practical way to organize which agent would attend the customer depending their availability. Great chat app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2018

Ferramente muito interessante para ajudar com as duvidas dos clientes. Deixa seu trabalho mais confiável.

Using app

4 months

Total reviews

1

Average rating

5.0