Jotform AI Chatbot & Live Chat
24-7 Live Chat Extension & Customer Service App
Rating
5.0
feedback
8
chart
#1,506
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
50%
-
Less than a day
0%
-
Less than a month
12%
-
Less than a year
38%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify Jotform app are overwhelmingly positive, with users praising its ease of use, efficiency, and top-notch support. Customers appreciate the seamless integration with Shopify and the straightforward training of the AI bot. The app is described as user-friendly, convenient, and helpful for both customers and online businesses. However, there are a few mentions of the app being a bit difficult to use for some users.
Highlights
Review RSS Feed
All reviews
July 15, 2025
ME GUSTA LO AGIL Y EFICIENTE QUE RESPONDE.
Hi there, Thanks for your great feedback. We're glad you like Jotform Shopify AI Agents and that it's helping you with your store. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
July 9, 2025
Did not work at all, the UI just totally hung in the app and I could not even get it to work. Bad times
Hi Cyclone Pods, Thanks for your feedback. We'd like to inform you that the issue has been resolved. We've also responded to your support ticket here: https://www.jotform.com/answers/28804181. It would mean a lot to us if you could consider updating your review based on this update. If you have any other questions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
July 2, 2025
Brilliant app and top-notch support, couldn’t be happier Can’t fault the Jotform App or the team behind it - absolutely spot on. It was incredibly easy to integrate with Shopify, and everything worked seamlessly right from the start. Training the AI bot is refreshingly straightforward. No faffing about with complicated flows or hours of setup like some others, it just works. The interface is clean, intuitive, and genuinely user-friendly. A proper plug-and-play solution for anyone looking to add AI to their store. A full 5-star experience, great app, great people. Highly recommended.
Hi Plastic Solutions (Aldridge) Ltd, Thanks for your thoughtful review. We appreciate you sharing your experience on how easy it was to set up your AI chatbot and add it to your Shopify store. Your 5-star rating and recommendation mean a great deal to us. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
July 2, 2025
Really easy to set up, easy to train and very helpful to our customers. Definitely 5 Stars!
Hi Die Stadtgärtner, Thanks for your 5-star review. We’re thrilled to hear that you find our Shopify AI Agent easy to set up and helpful for your customers. Your feedback means a lot to us. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
July 1, 2025
I love Jotform, so far so good!! I have lots of content on my website and visitors ask questions and it provides smart comprehensive answers leaving them happy and saying "thank you"! It also does a great job answering all queries related to customer orders on my Shopify store and that leaves me with more time to do other stuff! Essential tool for any online business.
Hi GoutandYou.com, Thanks for your wonderful review. We're happy to hear that our app has become an essential tool for your Shopify store and is helping you manage customer queries smoothly. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
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