Jotform AI Chatbot ‑ Live Chat for Shopify

Jotform AI Chatbot ‑ Live Chat

Improve customer support with AI livechat and boost your sales
Rating
3.9
Feedback
36
Reviews
Chart
#2,234
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include ease of use, seamless integration, customization options, time-saving features, and helpful customer support. Users appreciate the app's ability to provide accurate information to customers and its user-friendly interface. On the other hand, negative reviews highlight issues with the chatbot functionality, slow page load speed, lack of support responsiveness, and problems with features not working as expected. Some users reported dissatisfaction with the chatbot's performance, including generating false information, confusing products, and failing to follow instructions.

Time spent using app
How long merchants keep the app installed.
Less than an hour 14%
Less than a day 6%
Less than a month 33%
Less than a year 44%
More than a year 0%
All reviews
5 / 5 Share
Oct. 7, 2026

Store Using app Total reviews Average rating
dontworrybeauty 3 months 2 5.0
Developer Reply

Hi dontworrybeauty, Thanks for using our app and giving it a 5-star rating. Your support means a lot to us. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
Oct. 12, 2026

Fantastic. Money well spent.

Store Using app Total reviews Average rating
Buydominicaonline.com 6 months 2 5.0
Developer Reply

Hi Buydominicaonline.com, Thanks for your positive feedback. We appreciate it and are glad you're enjoying the app. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
July 28, 2026

Easy to use.

Store Using app Total reviews Average rating
Nappy King Australia About 1 year 1 5.0
Developer Reply

Hi Nappy King Australia, Thanks for your feedback. We're happy to hear you're having a smooth experience with the app. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We're here to help.

5 / 5 Share
July 28, 2026

Store Using app Total reviews Average rating
Silvermoon 5 months 1 5.0
Developer Reply

Hi Silvermoon, Thanks for the 5-star rating. We're glad you're enjoying our app. If you have any questions or suggestions, feel free to share them with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
July 2, 2026

Store Using app Total reviews Average rating
سكة تك ستور 20 days 6 5.0
Developer Reply

Hi سكة تك ستور, Thanks for taking the time to leave a review. We appreciate your 5-star rating. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

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