Salute Imports review for Joy: Rewards & Loyalty Program
July 25, 2024
Unfortunately, Joy doesn't sync with Klaviyo. I've been trying for days, and since the company is located in Vietnam, their business hours don't align with ours, making it difficult to resolve the issue. Techs haven't been available. Such a bummer.
Dear Salute Imports' Store Owner, We sincerely apologize for the inconvenience caused by the time zone difference and any difficulties it may have created. We understand that this should not be an excuse and are working diligently to improve our staffing to ensure timely support for all our customers, regardless of their location. We're happy to inform you that the problem with Klaviyo integration has been resolved. Could you please confirm if everything is now functioning correctly on your end? Thank you for your feedback and for giving us the opportunity to improve. Hope to hear from you soon! Best regards, Joy Support Team
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