Joy Loyalty Program & Rewards
All reviews
The Joy app offers creative features and customization with stellar support from their super nice team. For a paying app, we utilize and appreciate what Joy offers!
Excellent app and amazing customer service from Audrey! Very helpful and responsive. 5 stars!
I have used this app in my business for 4 years. Always very helpful and problems are sorted out quickly.
Eine wirklich super durchdachte App, die sich einfach und intuitiv einrichten lässt. Die vielen Möglichkeiten zur individuellen Anpassung machen es leicht, das Loyalty-Programm genau auf die eigenen Anforderungen abzustimmen. Besonders hervorheben möchten wir den großartigen Support: Der Kontakt ist schnell, unkompliziert und ausgesprochen hilfsbereit. Bei Fragen oder gewünschten Änderungen bekommt man sofort Unterstützung und konkrete Lösungen. Klare Empfehlung für alle Shopify-Shops, die ein professionelles und flexibles Loyalty-Programm umsetzen möchten!
Amazing app and customer service. Truly, it's a sales generator.
Best customer service of any app we've used
I started to use this app for my developing Shopify store. This is very easy to integrate with Shopify and also quite aesthetic to welcome the customers. The team (For me, Jade) also is very helpful and fix any issue while using it quickly within no time. Thank you so much and I recommend this app for the loyalty program.
Thank you so much for the kind words! We're so glad the app has been easy to integrate and fits well with your store's look. I'll be sure to pass your shoutout along to Jade. She'll be thrilled to hear it made a difference. Thanks for recommending us for your loyalty program, and please don't hesitate to reach out anytime you need a hand!
I’m very happy with Joy Loyalty. The support team is incredibly responsive, helpful, and solution-oriented. Whenever I had a question or needed assistance during the setup process, they responded quickly and helped me find the right solution. The app offers great flexibility for building a loyalty program, and the support experience has made the whole process much easier. Definitely an app I’m happy to use and recommend!
Using Joy for the past 2 weeks and it has been a "joy". Hana helped me out recently and stuff just works. Satisfied customer here
It is fully featured, and customer service responds quickly.
The customer service is great. The app is close to being really great but i still run into a few issues here and there. I mostly accomplishes what i need.
Where do I even begin? First of all, I still can't believe how beautiful everything looks. It has exceeded every expectation we had, and the loyalty experience feels like a completely natural part of our storefront rather than a third-party app. The platform itself is incredibly impressive. The customer experience is truly best-in-class, the feature set is exceptionally advanced, and the amount of customization available allowed us to build exactly the loyalty program we envisioned. Every detail feels thoughtfully designed, and it's clear that a huge amount of care has gone into creating such a polished product. But what makes Joy truly stand out isn't just the platform, it's the people behind it. Throughout the entire implementation, we felt like we had a true partner, not just a software provider. Every question was answered, every challenge was approached with enthusiasm, and the team consistently went above and beyond to help us succeed. Their responsiveness, expertise, and genuine commitment to delivering the best possible experience made what could have been a complex project feel smooth and enjoyable. A massive thank you to Alyssa, Sonny, Hana, Rosie, and Cody, and to the entire Joy team. Your hard work, kindness, and dedication shine through in both the product you've built and the way you support your customers. We're genuinely grateful for everything you've done and couldn't be happier that we chose Joy. Highly, highly recommended.
Best customer service of all apps!
I tested multiple apps and this one ticked all the boxes for my loyalty scheme. Fully personalized earning and redeeming requirements, and integration with the POS that makes it very easy for my employees to redeem rewards. Also the only app that lets me seamlessly offer free item redemption from one or more collection of items. Thank you!
Thank you for such a thoughtful review! It really means a lot that you tested multiple apps and found ours to be the best fit — especially for the flexible earning/redeeming rules, POS integration, and multi-collection free item redemption. Those are features our team has worked hard on, so it's great to hear they're making things easier for you and your staff. Thanks again for choosing us for your loyalty scheme!
This is a very good membership app. All others are very similar, but this app is very different and much better than others. Besides, the online support is also very effective, and nice. Thank you for the good solution and support.
Ho avuto un problema piuttosto fastidioso, ma Sonny è stato molto gentile e preparato, e me lo ha risolto! L'app funziona bene!
Tried 3 loyalty program apps, Joy Loyalty is by far offering the best support; helpful to solve the problem & quite fast. The UI of the apps is also quite user friendly & easy to use. 5 stars solely, & especially, for the support! Special thanks to Hana & Sonny
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