Joy Loyalty Program & Rewards for Shopify

Joy Loyalty Program & Rewards

Build loyalty program w/ rewards, points, VIP tier, referrals
Rating
4.9
Feedback
1,692
Reviews
Chart
#295
Shopify

All reviews

5 / 5 Share
July 28, 2026

This is a very good membership app. All others are very similar, but this app is very different and much better than others. Besides, the online support is also very effective, and nice. Thank you for the good solution and support.

Store Using app Total reviews Average rating
阿爾卑斯戶外 1 day 3 5.0
5 / 5 Share
July 27, 2026

Ho avuto un problema piuttosto fastidioso, ma Sonny è stato molto gentile e preparato, e me lo ha risolto! L'app funziona bene!

Store Using app Total reviews Average rating
MondoTNT Over 3 years 10 4.8
5 / 5 Share
July 24, 2026

Tried 3 loyalty program apps, Joy Loyalty is by far offering the best support; helpful to solve the problem & quite fast. The UI of the apps is also quite user friendly & easy to use. 5 stars solely, & especially, for the support! Special thanks to Hana & Sonny

Store Using app Total reviews Average rating
Healez Beauty 2 days 1 5.0
5 / 5 Share
July 21, 2026

Its an absolute working with Hana. Her Customer Support is unmatched.

Store Using app Total reviews Average rating
thisthat About 2 hours 1 5.0
5 / 5 Share
July 21, 2026

Their customer service representative, Hana, is extremely patient and the service has always been excellent.

Store Using app Total reviews Average rating
Averill 13 days 2 5.0
5 / 5 Share
July 20, 2026

Hana has been super helpful! Highly recommend.

Store Using app Total reviews Average rating
Suupa Plump co 15 days 1 5.0
5 / 5 Share
July 20, 2026

So far, it’s very easy to use! The support team is incredibly friendly and professional. My support agent, Hana, answered all my questions in just a few minutes. I'm so grateful for her quick help!

Store Using app Total reviews Average rating
OB Store HK About 3 hours 1 5.0
5 / 5 Share
July 20, 2026

great support!

Store Using app Total reviews Average rating
Silverback Bikes 9 months 2 5.0
5 / 5 Share
July 20, 2026

I’ve been using Joy for two weeks, and what has impressed me most is their incredibly responsive customer support—I usually receive a reply from a real person within five minutes. I’ve made many requests, and Joy’s technical team has been able to accommodate them all. Using this app gives me great confidence and peace of mind!

Store Using app Total reviews Average rating
KA Angler 2 months 1 5.0
5 / 5 Share
July 19, 2026

We run a leather handbag store and use Joy for our loyalty program. The earning and redeeming rules are flexible enough to build a sensible ladder of rewards, and the Ways to redeem block on the cart page makes redeeming obvious to customers instead of hiding it away inside a widget. What earned the five stars is the support. Alyssa and Sonny replied within minutes, recorded short videos showing exactly what a customer sees at each step, went into our theme and added the cart block for us, and spotted that we had filled in the wrong field on one of our programs before it could do any harm. If you are weighing up loyalty apps, this is a team that will not leave you alone with the documentation.

Store Using app Total reviews Average rating
TAKEASY 7 months 8 4.9
Developer Reply

Thank you so much for this detailed review! We're glad the earning and redeeming rules gave you the flexibility to build a reward ladder that actually makes sense for your customers, and that the Ways to Redeem block on the cart page is doing its job of making redemption obvious. We'll pass your kind words along to Alyssa and Sonny — catching that field error before it caused issues is exactly the kind of proactive support we aim for. Thanks for trusting Joy with your loyalty program, and welcome to the family!

5 / 5 Share
July 19, 2026

Store Using app Total reviews Average rating
Miscellaneous 11 months 3 5.0
5 / 5 Share
July 17, 2026

こちらのアプリは機能が充実しているだけでなく、サポートの対応が非常に丁寧で迅速です。疑問点があった際に問い合わせたところ、親身になって解決策を提案してくれたおかげで、スムーズに導入・運用することができました。安心感を持って利用できる素晴らしいアプリです。ロイヤルティプログラムを導入するために利用しています。設定項目が直感的で分かりやすく、やりたいことがすぐに実現できました。また、何か不明な点があってもサポートチームが的確にアドバイスをくれるので、非常に助かっています。自信を持っておすすめできるアプリです。機能面はもちろんですが、サポートの質が非常に高いです。困ったことがあってもすぐにフォローしてくれるので、安心して使い続けることができます。導入を検討している他のマーチャントの方にもぜひおすすめしたいです。

Store Using app Total reviews Average rating
5 / 5 Share
July 15, 2026

the customer service is very responsive and solved my issues in a moment time. Hana is very helpful, so i decided to rate 5 star!

Store Using app Total reviews Average rating
THREE Malaysia 11 months 1 5.0
5 / 5 Share
July 9, 2026

Very quick and speedy service. Hana did a great job and fixed my issue within minutes!

Store Using app Total reviews Average rating
Self Reliance Outfitters About 2 years 7 4.9
5 / 5 Share
July 8, 2026

Sonny has been incredibly helpful. He helped upgrade our points system and delivered a fully functional version quickly. Truly impressive.

Store Using app Total reviews Average rating
Kailash Energy About 1 year 5 5.0
5 / 5 Share
July 7, 2026

Nice App. I would recommend it. Thanks Hana for the support

Store Using app Total reviews Average rating
Dinesh Flour Mills Over 1 year 4 5.0
5 / 5 Share
July 3, 2026

This app is honestly amazing for setting up reward programs. It made creating my rewards incredibly easy and hassle free. I can't recommend this app enough especially for those looking to advance their shops on Shopify.

Store Using app Total reviews Average rating
5 / 5 Share
July 3, 2026

Best in class in everything. You are always supported by a team who offer best advice. You will never feel alone so you won't get confused. Their program is great and constantly getting better.

Store Using app Total reviews Average rating
AMARYZ 28 days 3 5.0
5 / 5 Share
July 1, 2026

After trying a few other loyalty apps, I’m glad I switched to Joy. It offers all the essential features needed to run a professional rewards program without being overly complicated or expensive. The dashboard is intuitive, and I didn't need any coding knowledge to get it customized to match my brand's look. It works perfectly and doesn't slow down my site at all. Great app!

Store Using app Total reviews Average rating
Soft Intention 3 days 3 5.0
5 / 5 Share
July 1, 2026

We just switched to Joy Loyalty and so far it's been great! The price for what you get is exceptional. Some things on setup can be a bit confusing, but the customer service team has been very helpful. So far, I'd highly recommend.

Store Using app Total reviews Average rating
Sprigs Life Inc 12 days 3 5.0
Developer Reply

Welcome aboard, and thank you for the kind words! We're glad Joy Loyalty is delivering great value for the price, and that our support team was able to help clear up the confusing parts of setup. If anything comes up as you keep exploring the app, don't hesitate to reach out via live chat — we're happy to help you get the most out of it.

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