Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,643
chart
#91
All reviews
Review RSS Feed
April 4, 2026
Great app, simple and impeccable support! Thank you Hana for all your help!
April 2, 2026
I’ve been using this app for a while, and the experience has been fantastic. The app itself is intuitive, reliable, and really helps streamline my store operations. A special shoutout to Rosie — her support has been incredible! She’s always responsive, patient, and goes above and beyond to make sure everything works perfectly. Truly appreciated! Highly recommend both the app and the support team.
April 2, 2026
This is a great app, and the support team helped me quickly solve my issue. They responded very fast, almost like customer support is available 24/7, which is really impressive. Thank you for your help — I really appreciate it. Overall, a very good and useful app!
March 31, 2026
They provide a great service and are very prompt on their responses. Sonny and Cody were very proactive in helping me resolve some technical issues, we recently switched over from Smile and we have ZERO regrets
March 27, 2026
Hana and Mark did such a great job so helpful and quick on the task, because of them I would recommend Joy: loyalty program to everyone. Great work!.
March 26, 2026
The customer support agent Audrey and the Product Specialist Nolan is extremely responsive and helpful, which makes the overall experience very smooth. The backend is also highly flexible, allowing us to customize various settings based on our needs. So far, the user experience has been great, and we’re quite satisfied with the performance. Would definitely recommend!
March 24, 2026
Hana was such a pleasure to work with. She helped us set up a really simple and seamless way for customers to redeem their points, and also took the time to troubleshoot a few specific settings on our site. Joy is a great app, really intuitive and flexible, and it has been a lovely addition to our store. Hana was super friendly, easy to chat to, and clearly knew all the technical details inside out. She explained everything in a way that made sense and got things sorted quickly. Really appreciate all her help, highly recommend!
March 23, 2026
Thank you so much for Hana
Using app
About 2 hours
Total reviews
2
Average rating
3.0
March 20, 2026
I had a really great experience using the Joy: Loyalty Program app. The features are very useful and easy to set up, making it simple to manage loyalty programs for clients. The customization options are flexible and work perfectly with different store needs. A special thanks to Hana for the amazing support — very quick, helpful, and always kind in guiding through every step. The support team truly makes the whole experience smooth and stress-free. Highly recommend this app to anyone looking to build a strong loyalty program. It’s reliable, user-friendly, and backed by excellent support!
March 17, 2026
I had an amazing experience with the Joy Loyalty app, but what really made the difference was the support especially Hana. From helping me understand the referral flow, to guiding me through testing in sandbox mode, fixing issues with discount codes, checking integrations with Mailchimp, and even assisting with custom CSS to clean up the widget she went way above and beyond. What I really appreciated is that she didn’t just give generic answers. She actually understood what I was trying to build (referral-only setup, French market, clean UX) and helped me execute it properly step by step. Fast responses, very patient, super clear explanations, and genuinely proactive support. Hana, you are amazing thank you again for all the help
March 16, 2026
I had a few inconveniences that I didn’t know how to solve and jade, Alicia and Cody where great helping me set up the app so I can have it running smoothly. Their response time is very fast and I would recommend everybody to use their programs. Plus Chatty is a good one too they have.