Joy: Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Membership Program
Rating
4.9
feedback
1,578
chart
#458
All reviews
Rating Breakdown
Review RSS Feed
May 31, 2024
I recently started using this app and I'm incredibly impressed! Not only is the interface user-friendly and intuitive, but the customer service is exceptional. Audrey and Nikita, in particular, were incredibly responsive and helpful whenever I had a question or issue. Their quick responses and willingness to assist really made my experience with the app enjoyable. Kudos to the entire team for creating such a fantastic product and providing top-notch support!
May 22, 2024
Lydia was able to resolve some issues with the app quickly. Greatly recommend!
April 10, 2024
Es una aplicación con una interfaz sencilla a utilizar, me gusto solo porque no puedo automatizar correos en cada cierto tiempos.
Store
My Store
Using app
3 months
April 10, 2024
Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.
April 2, 2024
This is one of the best loyalty program I have ever seen , And the customer service (especially Liz) is top tier. If you are looking for customer retention , Definitely you need this app.
Jan. 21, 2024
excellent support from Jasmine. issue was rectified quickly . GREAT APP & SUPPORT!
Jan. 18, 2024
I have been searching for the most user-friendly reward program to port over from my old website. Before settled with Joy, I tried another 2 apps only to discover there are so many limitations. Not only Joy has been able to meet my needs, their support team is great! A big shoutout to Abby who is always there to answer my questions promptly. Thank you! Reserving one more star as I have yet to test the app for a longer time. Shall come back to review it after 3 months.
Oct. 2, 2023
Customer support is really great, Hana, Esther, and others respond quickly and clearly. The app is good and offers 250 orders/month for free, which is great for my small business. I wish that there were more options to differentiate rewards tiers, but its ok for now. I would also like to be able to display the rewards details on a page on my site instead of just the widget.
Sept. 17, 2023
Fast response when I had a question. So far I like the app. Still have some learning to do, but I think it will be perfect for my business needs!!
Sept. 13, 2023
I wanted to share my appreciation for the amazing support I received from Lydia and Tony. They were incredibly helpful and went above and beyond to resolve my issue. Their exceptional service made a big difference, and I'm very satisfied with their assistance. Lydia and Tony are a credit to your team, and I'm grateful for their excellent support
Sept. 6, 2023
I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.
Sept. 5, 2023
Fantastic customer service. I would give 5 stars, but there are a few little functional things I would love to have that are not quite there yet.
Aug. 31, 2023
Jasmine helped with the installation of app she was prompt and well versed with the app helped in all possible ways
Aug. 29, 2023
Esther a résolue mon problème très rapidement et a été très cordial. merci beaucoup a Esther de m'avoir aide a résoudre mon problème informatique.
Aug. 23, 2023
the support is great! really quick and nice. the design is pretty limited but very approchable. thanks
Aug. 16, 2023
Hana assisted me changing the currency of my rewards program in less than 2 minutes. She was super friendly and quick to respond :)