Joy Loyalty Program & Rewards

App seems to work well and has lots of customization - possibly too much as it makes launching a bit more complex. The customer support has been excellent to work with though and I would recommend the app.

Audrey responded very quickly—which was excellent—though some features still need to be developed.

Pretty easy to set up. When I had an issue Hana helped me right away.

The support is prompt and easy to navigate. Alyssa and Hana are helpful and on time

Esperienza davvero positiva con l'assistenza clienti, Hana, Sonny e Jane sono stati gentili e disponibili ad aiutarmi a comprendere il giusto funzionamento dell'app!

I had to be transferred to a second agent as the first person wasn't as helpful, but Hana took over and helped me with my issue I was having.

We're just getting started setting up our loyalty program. The Joy Loyalty team has been attentive, knowledgeable, and quick to answer my questions. Thank you Rosie & Alyssa!

Great service by very responsive team. Hana responded very quickly to queries.

Thanks Hana for the quick response

Great app ! A little bit expensive but gives a real add on to your shop. And thank you Hana ;)

So far I am really loving this app. I just downloaded it so I can't leave a complete review yet, but wanted to mention the great customer service I received from Hana. I couldn't figure out why I did not see the widget on my website & she was nice & informative on helping me get it straightened out.

Hana was very helpful with the support for the implementation. We will activate it for our customers this Friday, so we can't yet say how the app works, but we are very exited and looking forward for the results.

The team provides excellent support. Hana, the support assistant, was especially supportive and helpful.

Nous utilisons Joy pour le programme de fidélité de la maison hollington Paris. Merci à l'équipe d’assistance, et en particulier à Ryan et Audrey, qui font un excellent travail !

Your chatbot Hana is fake, but helpful. I haven't used the app enough yet to rate it

Was struggling to get the judge.me to connect but thanks to Hana this was solved. Awesome support

Hana was very helpful and prompt with assisting us! The team is always lives up to their reputation and it has been a good experience thus far

It's an excellent rewards application. It would be ideal to have the option to exclude customers from the program based on their tags, instead of doing it individually.

The customer support is really fast and have helped me sort out issues almost immediately. Hana and her colleagues have been really helpful. I have only dropped one-star because on the admin side of things the app is quite slow to load or save settings. Otherwise this would be a 5-star app.