Joy Loyalty Program & Rewards for Shopify

Joy Loyalty Program & Rewards

Customer loyalty rewards, loyal points, VIP tier, referrals

Rating

4.9

feedback

1,678

Reviews

chart

#113

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    23%
  • Less than a month
    28%
  • Less than a year
    30%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's features, ease of use, and exceptional customer support. Many users highlighted the quick and effective assistance provided by support team members like Hana, Audrey, Sonny, and Jade. Customers appreciated the app's ability to help them set up loyalty programs, manage rewards, and improve customer retention. The support team was commended for being patient, knowledgeable, and responsive, guiding users through any issues they encountered. Overall, users highly recommend this app for its functionality and the outstanding support provided by the team.

Highlights

Positive reviews highlighting the app's features, ease of use, and effectiveness in setting up loyalty programs and rewards.
Praise for exceptional customer support from team members like Hana, Audrey, Sonny, and Jade, who were commended for their quick responses, patience, and knowledge in resolving issues.

Rating Breakdown

  • 5
    95% (1,593 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 97% (1,633)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 29, 2026

assistance au top, programme fidélité plutôt simple à configurer, et le pack starter est pratique pour les petites boutiques qui commencent

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2026

La verdad que esta aplicación me esta ayudando a resolver mis temas del club de fidelización y la gente de soporte es estupenda con la atención y la ayuda a los diferentes problemas que surgen. Os la recomiendo 100%.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2026

me ayudó a configurar todo , muy amable, rápida, y me hizo todo lo que le pedí , quedé muy satisfecho con la ayuda, y los mas felices serán mis clientas, muchas gracias Hana.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 27, 2026

Great features and easy setup. I appreciate how helpful the team has been!

Using app

About 1 month

Total reviews

10

Average rating

3.4

5 / 5 Share

May 27, 2026

It's an easy to use app. On the starter plan, it already offers what I need: Referrals + Earning and Rewards program. I had an issue with the widget disappearing and support was available via chat within the app itself. Sonny, Alyssa and the technical team were very helpful and quick to fix it. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more