Joy Loyalty Program Rewards for Shopify

Joy Loyalty Program Rewards

Build loyalty program w/ rewards, points, VIP tier, referrals
Rating
4.9
Feedback
1,784
Reviews
Chart
#398
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Joy app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the team members such as Audrey, Hana, Sonny, and Liz. Users appreciate the ease of integration with Shopify, the customization options, and the intuitive setup process. The app offers a wide range of features for loyalty programs, including personalized earning and redeeming requirements, seamless integration with POS systems, and the ability to offer free item redemptions. The support team is praised for being responsive, helpful, and solution-oriented, making the overall experience of using the app smooth and enjoyable. Users also commend the team for going above and beyond to assist with any issues or customization needs.

Time spent using app
How long merchants keep the app installed.
Less than an hour 10%
Less than a day 21%
Less than a month 25%
Less than a year 29%
More than a year 7%
All reviews
5 / 5 Share
Sept. 10, 2026

The customer service is very efficient and helpful! They helped me solve technical issues, perfectly adjusted the widget positioning on my store, and explained everything clearly.

Store Using app Total reviews Average rating
TRELOR 3 months 2 5.0
5 / 5 Share
Sept. 10, 2026

This is a really great app and customer service is wonderful, fast and effective.

Store Using app Total reviews Average rating
Hannah Rose Vintage Boutique Almost 2 years 21 4.5
5 / 5 Share
Sept. 7, 2026

Store Using app Total reviews Average rating
Pepa London About 1 year 4 5.0
5 / 5 Share
Sept. 3, 2026

Store Using app Total reviews Average rating
TheBubblyGem Almost 2 years 2 5.0
5 / 5 Share
Sept. 2, 2026

Audrey was super quick to solve the problem. The Joy team is always fast and diligent in their support. Great team, even better people!

Store Using app Total reviews Average rating
favs 5 months 1 5.0

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