Joy Loyalty Program & Rewards for Shopify

Joy Loyalty Program & Rewards

Build loyalty program w/ rewards, points, VIP tier, referrals
Developer
Joy Loyalty
Rating
4.9
Feedback
1,695
Reviews
Chart
#50
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's features, ease of use, and exceptional customer support. Many users highlighted the quick and effective assistance provided by support team members like Hana, Audrey, Sonny, and Jade. Customers appreciated the app's ability to help them set up loyalty programs, manage rewards, and improve customer retention. The support team was commended for being patient, knowledgeable, and responsive, guiding users through any issues they encountered. Overall, users highly recommend this app for its functionality and the outstanding support provided by the team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 11%
Less than a day 23%
Less than a month 28%
Less than a year 31%
More than a year 8%
All reviews
5 / 5 Share
June 19, 2026

We were brand new to setting up a loyalty app, Hana walked us through exactly how to set up and configure for our pet business. We're going to be using this to take our business from mostly one-off transactions at live events to our goal of building long-term customers!

Store Using app Total reviews Average rating
Pet Studio 1 5.0
5 / 5 Share
June 18, 2026

Joy Loyalty integrates with our customer's accounts seamlessly and really helps us connect with our customers :) Hana has been a great help in setting this up for us.

Store Using app Total reviews Average rating
Pixie Rebels About 1 month 15 5.0
5 / 5 Share
June 17, 2026

I really love this app. First of all the customer support is stellar. They respond immediately and help through every step so you can get any issues fixed right away. Rosie and Ryan were extremely helpful and very patient with me. I could not have fixed these issues without them. I am already using another Joy app and would highly recommend to anyone wanting to grow their business online. It is totally worth it! You will not be sorry. This is extremely important to us as we are a small business and every app we choose, we are choosing because of its success in the online retail world and most importantly their customer support. Thank you again to Rosie and Ryan!

Store Using app Total reviews Average rating
Sainte Labs About 4 hours 2 5.0
5 / 5 Share
June 17, 2026

A very good and comprehensive application, with highly responsive support that knows how to adapt to our complex needs. Thank you!

Store Using app Total reviews Average rating
Pôdevache 6 days 3 5.0
5 / 5 Share
June 16, 2026

Hana is extremely helpful! Have so far, really appreciated the customer support.

Store Using app Total reviews Average rating
Pala Petfoods 3 months 3 5.0

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