All reviews

Rating Breakdown

  • 5
    94% (1,495 ratings)
  • 4
    3% (51 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 98% (1,539)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2026

Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

The app has many good features and can fit most eshop. CS (especially Hana) is really helpful on all our question and bugs fixing. I can get all support from them. Thank you so much.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Hana was extremely helpful with helping my business migrate over loyalty points from a different loyalty program :)

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Hana was so helpful with guiding me through an issue!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

I've started using Joy, and the customer service reps are fantastic. Hana has been really helpful in answering my questions and making customisations that suit my store. Looking forward to using the app long term.

Store

AMNIKI

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Audrey from Joy support saved the day! Issues resolved: - Fixed loyalty points glitch - Helped with rewards program setup - Answered all my questions patiently Joy app itself is amazing too - loyalty program boosted sales!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

A great loyalty app. Easy enough to use, with a lot of features and ways to customize to your brand's image. Thanks to Audrey for her help to setup the program before the launch! Hopefully this reward program will be a success!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Great App and greatest Hana help

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

Abby was very helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 4, 2026

Thanks Hana for the quick response

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 3, 2026

lighting fast support. Shout out to hana. I wish they enable other advance features on the basic plan.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Thank you to Audrey for her patient and friendly support. The setup process was clearly explained, and the overall service experience was excellent.

Store

CHOIR

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Very good app. Support and onboarding are perfect.

Using app

3 months

Total reviews

10

Average rating

4.8

5 / 5 Share

Dec. 29, 2025

Great app! Joy delivers powerful features and has been a smooth experience overall. Huge thanks to Hana for amazing support and helping me get everything set up perfectly.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Sonny is the good customer service

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Application de carte de fidélité très pratique Facile à utiliser, claire et parfaite pour récompenser mes clients sans prise de tête. Je recommande !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Their customer service is excellent and the platform is very easy to use. I'm currently on the free plan and it offers me everything I need! I would recommend it.

Store

Greener

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Alyssa m'a aidé à résoudre mon problème et a été très sympathique, merci beaucoup, super application !

Using app

5 months

Total reviews

1

Average rating

5.0