Joy Loyalty Program & Rewards
Maximize loyalty with rewards, points, VIP tier, membership
Rating
4.9
feedback
1,638
chart
#96
All reviews
Review RSS Feed
Feb. 25, 2026
Customer service is always helpful and fast response when you need them. Great service!
Thank you so much for your kind words! We are always happy to help, and it means a lot to hear that our support team is making a difference. We are here whenever you need us!
Feb. 23, 2026
The best customer support is with AVADA. Very fast and attentive. The assistant, Hana, was always very patient and helped us install the widget and a block on the rewards page. Incredible! A wonderful experience.
Thank you for this wonderful review! We are so glad Hana could assist you with the setup - she will be thrilled to hear this. We are always here to make sure your loyalty program runs smoothly!
Feb. 23, 2026
Une application claire et efficace, prise en main immédiate. Le service client est exemplaire. Mention spéciale à Audrey pour sa disponibilité et sa réactivité remarquables !
Merci beaucoup pour votre avis ! Nous sommes ravis qu Audrey ait pu vous aider avec sa disponibilite et sa reactivite remarquables. Votre satisfaction est notre priorite et nous sommes toujours la si vous avez besoin de quoi que ce soit !
Feb. 21, 2026
Thank you for the 5-star rating! We are thrilled you are enjoying Joy. Do not hesitate to reach out if you ever need anything - our team is always here to help!
Feb. 19, 2026
Excellent support and great assistance!
Thank you so much for your kind words! We are so glad to hear you are having a great experience with our support team. We look forward to continuing to help you grow your loyalty program!
Feb. 16, 2026
Great customer service!! Audrey and Abby were amazing with helping get things configured and ready for launch!!
Thank you for your kind words! We will make sure to pass your compliments along to Audrey and Abby - they will be so happy to hear this! Wishing you a great launch ahead!
Feb. 14, 2026
Great service by very responsive team. Hana responded very quickly to queries.
Thank you for the great feedback! We are glad Hana was able to respond quickly to your queries. If there is anything we can do to make your experience even better, please do not hesitate to reach out!
Feb. 10, 2026
thank you HANA for assisting me ! ❤
We will pass your thanks to Hana right away! We are so happy to have been able to help. Thank you for being part of the Joy community!
Feb. 9, 2026
We've been using Joy for over a year now. It's user-friendly and easy to use + the helpdesk is always there in case you have a quick question or issue about customer points. Their rep Hana was very helpful and quick to answer my concern about overlapping buttons on our website :) Easy fix when you have the right type of help!
Thank you for being with us for over a year! We are so glad Hana could help sort out the button issue quickly. It is always our goal to make sure everything works perfectly for you. We appreciate your continued trust in Joy!
Feb. 8, 2026
It's a wonderful loyalty program, especially for small businesses like us. Very easy to set up and navigate. Hana did a great job helping us out during the onboarding. She helped us set things up, which gave us a headstart! Thanks, Hana!
Thank you for this lovely review! We are glad Joy has been a great fit for your business, and that Hana could give you a great headstart. We are always here to support you on your loyalty journey!
Feb. 7, 2026
Easy to use, intuitive, and great customer service. Thank you for all your help Hana!!
Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!
Feb. 5, 2026
JOY is by far the best loyalty program for Shopify! A big thanks to Hana and Ryan for helping me developing and customizing my program :-)
Thank you so much for your kind words! Our team works hard every day to make your experience as smooth as possible. We're always here whenever you need us!
Feb. 3, 2026
J'adore ! Ils sont super réactifs !
Vielen Dank für Ihre Bewertung! Wir sind immer für Sie da, wenn Sie Unterstützung benötigen!
Feb. 3, 2026
Service très réactif. Les problèmes sont résolus rapidement. Je recommande cette app ! Merci à Sonny
Merci beaucoup pour votre avis ! Votre satisfaction est notre priorité. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit !
Feb. 3, 2026
Great app, intuitive and fantastic help from Hana! Thankyou!
Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!
Feb. 3, 2026
The app is easy to use and setup is straightforward. The loyalty features work well for basic needs and do what they’re supposed to. What really stands out is the support team, they’re super responsive and very helpful. Overall, nothing too fancy, but it gets the job done nicely.
Thank you so much for your kind words! Our team works hard every day to make your experience as smooth as possible. We're always here whenever you need us!
Feb. 3, 2026
We’re still in the process of setting up the app and migrating our existing users to Joy Reward. Throughout this journey, the support team and backend technician have been outstanding. Audrey and her team have consistently provided patient, thorough assistance, answering all our questions with care and dedication.
Thank you so much for your kind words! We'll pass your kind words to Audrey — she'll be so happy to hear this! We're always here whenever you need us!
Jan. 30, 2026
Used Joy for a long time, they never let you down, professional, kind and fast, that's what you call a superlative support. And special thanks today to Sonny, great work!
Thank you so much for your kind words! Our team works hard every day to make your experience as smooth as possible. We're always here whenever you need us!
Jan. 30, 2026
Quick and friendly service from Mirra, very nice loyalty program with good options!
Thank you so much for your kind words! Our team works hard every day to make your experience as smooth as possible. We're always here whenever you need us!
Jan. 29, 2026
Audrey has been helping me since the beginning. Very prompt on chat, and shares easy to read screen shots to help guide me. Thanks Audrey!!!
Thank you so much for your kind words! We'll pass your kind words to Audrey — she'll be so happy to hear this! We're always here whenever you need us!