All reviews

Rating Breakdown

  • 5
    95% (1,593 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 97% (1,633)
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5 / 5 Share

May 1, 2026

Sonny is awesome! :)

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2026

“Hana” and “Mark” provided excellent guidance and helped me resolve the issue with store credit very efficiently. Their explanations were clear and easy to understand. truly outstanding!

Store

copenn.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2026

The app has a lot of functionality and is a little intimidating but it is also very robust and their support via chat right in the app is probably the best feature. They always answer quickly and helped us get the whole program up and running. Hana provided excellent help at every turn. Highly recommend!

Store

Hairmax

Using app

7 months

Total reviews

18

Average rating

4.6

5 / 5 Share

April 30, 2026

Really solid and good support, had an issue and within 3 minutes Sonny not only solved it but also applied the solution to all present customer accounts. Really impressed about this level of service, recommended. Apart from support the App is also really good value for money and offers everything what you need, also in a "lower cost plan" so you dont have to spend tons of money right from the start. If you are looking for a serious and solid loyalty program: this is it

Store

Dindins

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2026

I am a new user. Easy to set up loyalty programme. Big help from Ms Jade on the easy set up on points and rewards to start my website. She is well equipped and realise issue beforehand, so the set up is quicker.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

The support team’s dedication deserves high praise. Hana and Andrew immediately identified the problem and, despite the late hour, fixed all the issues on my website. I highly recommend them!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

Jade is super helpful and supportive, always respond promptly

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2026

I needed help with an update for my my Joy app. Audrey was great... all fixed up now. A happy customer!

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

April 28, 2026

Sonny was great. Fast reliable support. You rock!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2026

App works well, the support i received from Hana was great she fixed any problems i had.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2026

The features are comprehensive, and the customer service is very patient and attentive. Hana and Jade are both very professional and enthusiastic.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2026

Very quit and fast service! my issue was resolved in a matter of seconds. Hana did a great job in helping fix my issue and was very nice and kind. I will be recommending the Joy Loyalty Program & Rewards to many people sprucing up their website with rewards.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2026

hana was super helpful. this is a great addition to our store

Store

Goldie

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2026

The customer service guidance is very detailed and very good.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2026

Excellent customer service!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

Hana Has helped me step by step into confiuring the app. The happ has many different features that are essential to my store. Thank You so much Joy Loyalty for your service

Store

My Store

Using app

About 1 hour

5 / 5 Share

April 22, 2026

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2026

Hana kindly worked me through the set up. I am happy with the loyalty program

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2026

Merci à Hana pour sa rapidité et son efficacité

Using app

Over 2 years

Total reviews

1

Average rating

5.0