Joy Loyalty Program & Rewards
Flexible Shopify loyalty program & rewards app
Rating
4.9
feedback
1,524
chart
#178
All reviews
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Oct. 18, 2025
Pretty good! It’s fully functional and reasonably priced, meeting most needs. Customer support responds quickly and helps me resolve issues efficiently.
Oct. 17, 2025
Alyssa was so helpful. very nice app for loyalty and rewards program but i hope it will be more affordable to businesses that are starting app. it has free feaures but i love the essential plan but could not afford atm.
Oct. 16, 2025
Having some sort of rewards/refferal system has been on my to-do list for way to long! I signed up for Joy because it seemed to check all the boxes I needed. I was a little intimidated by getting everything set up so I clicked the little "help chat" button and Hana was able to get everything set up on my website super fast and without me having to try and figure it out myself! If you're worried about the set up time, just get in there and ask the team for help!
Oct. 15, 2025
Joy is by far the most complete and customizable loyalty app I’ve tried. Setting up points rules, VIP tiers, and on-brand widgets was smooth, and the flexibility is on another level. Special shoutout to Hana from the Avada team—she answered every question quickly and helped me tailor the settings exactly to my needs. Highly recommended.
Oct. 15, 2025
Thanks for the support, I really appreciate it. Great attention from assistant Sonny.
Oct. 14, 2025
Everything is good until now, been using this app for a while. Their supports are just great. Hana and Andrew really got us on customizing, wonderful service!
Oct. 13, 2025
Audrey has been a great help in answering questions quick and easy to understand! thank u Audrey!!
Oct. 12, 2025
I accidentally gave more points than intended, and when I contacted support with our request, Hana's response was quick, and the issue was resolved promptly. The support was also excellent.
Oct. 11, 2025
We’ve been using the Joy app for our jewelry brand in Switzerland, and the experience has been wonderful so far. The setup is simple, the interface is intuitive, and it integrates seamlessly with our Shopify store. Most importantly, the support team is exceptional, a special mention to Hana, who provided amazing help and guidance. She was incredibly responsive, clear, and patient while helping us resolve a configuration issue with our loyalty points. It’s rare to find such professional and friendly support. Thank you, Hana and Joy Team for making our customer loyalty program a joy to manage!
Oct. 11, 2025
I am very new to the app and the support I have received has been outstanding. The Joy Team is incredible with helping you get your loyalty programs up and running smoothly. Highly recommend!
Oct. 10, 2025
Joy has been a helpful tool in our campaigns. Their customer support is consistently exceptional, and a special thanks to Abby for her thorough assistance in our recent rewards program.
Hi there, Thank you so much for your kind feedback! We’re delighted to hear that Joy Loyalty has been a helpful tool for your campaigns and that our customer support has met your expectations. A special thank-you for mentioning Abby — she’ll be thrilled to know her assistance made a positive difference in your recent rewards program. Best regards, Joy Team
Oct. 9, 2025
The support provided by this company is absolutely the very best. I have used many, many apps over my 10+ years with Shopify and the support offered by Joy is top notch. I especially want to shout-out Hana. She guides me through, step by step, with helpful screenshots anytime I have a question on making changes or initial setup. Highly recommend asking for Hana when you are stuck!
Oct. 7, 2025
We have been using Joy Loyalty for a few years now. It is not only feature rich but increadibly easy to adapt to our business. The support from the team has been incredible, special shout out to Hana for assisting with some integration issues I was having. Highly recommend for Omnichannel (Online+PoS) sellers.
Hi there, Thank you so much for your wonderful review. We’re thrilled to hear that Joy Loyalty has been serving your business well over the years and that our features fit smoothly into your Omnichannel setup. Your kind words about our support and especially about Hana mean a lot to us — we’ll be sure to share your feedback with her and the whole team. We truly appreciate your continued trust and recommendation. Please don’t hesitate to reach out anytime if you need further assistance or want to explore more features to enhance your loyalty program. Best regards, Joy Support Team
Oct. 5, 2025
Great app for loyalty programs with Shopify. Easy to install, configure, and use. We had a small issue and received great customer support with Hana.
Oct. 4, 2025
This app is excellent, the best I have found for loyalty rewards. It's also the best-looking and most customizable. The customer service is top-notch, Audrey and everyone else has been so helpful!
Oct. 2, 2025
The app is working good and has the functionalities that we need for our loyalty program. We were helped by Hana today to fix the calculator on our side and was resolved quickly.