Joy Loyalty Program & Rewards

This is a very good membership app. All others are very similar, but this app is very different and much better than others. Besides, the online support is also very effective, and nice. Thank you for the good solution and support.

Ho avuto un problema piuttosto fastidioso, ma Sonny è stato molto gentile e preparato, e me lo ha risolto! L'app funziona bene!

Tried 3 loyalty program apps, Joy Loyalty is by far offering the best support; helpful to solve the problem & quite fast. The UI of the apps is also quite user friendly & easy to use. 5 stars solely, & especially, for the support! Special thanks to Hana & Sonny

Its an absolute working with Hana. Her Customer Support is unmatched.

Their customer service representative, Hana, is extremely patient and the service has always been excellent.

Hana has been super helpful! Highly recommend.

So far, it’s very easy to use! The support team is incredibly friendly and professional. My support agent, Hana, answered all my questions in just a few minutes. I'm so grateful for her quick help!

great support!

I’ve been using Joy for two weeks, and what has impressed me most is their incredibly responsive customer support—I usually receive a reply from a real person within five minutes. I’ve made many requests, and Joy’s technical team has been able to accommodate them all. Using this app gives me great confidence and peace of mind!

We run a leather handbag store and use Joy for our loyalty program. The earning and redeeming rules are flexible enough to build a sensible ladder of rewards, and the Ways to redeem block on the cart page makes redeeming obvious to customers instead of hiding it away inside a widget. What earned the five stars is the support. Alyssa and Sonny replied within minutes, recorded short videos showing exactly what a customer sees at each step, went into our theme and added the cart block for us, and spotted that we had filled in the wrong field on one of our programs before it could do any harm. If you are weighing up loyalty apps, this is a team that will not leave you alone with the documentation.

こちらのアプリは機能が充実しているだけでなく、サポートの対応が非常に丁寧で迅速です。疑問点があった際に問い合わせたところ、親身になって解決策を提案してくれたおかげで、スムーズに導入・運用することができました。安心感を持って利用できる素晴らしいアプリです。ロイヤルティプログラムを導入するために利用しています。設定項目が直感的で分かりやすく、やりたいことがすぐに実現できました。また、何か不明な点があってもサポートチームが的確にアドバイスをくれるので、非常に助かっています。自信を持っておすすめできるアプリです。機能面はもちろんですが、サポートの質が非常に高いです。困ったことがあってもすぐにフォローしてくれるので、安心して使い続けることができます。導入を検討している他のマーチャントの方にもぜひおすすめしたいです。

App seems to work well and has lots of customization - possibly too much as it makes launching a bit more complex. The customer support has been excellent to work with though and I would recommend the app.

the customer service is very responsive and solved my issues in a moment time. Hana is very helpful, so i decided to rate 5 star!

Very quick and speedy service. Hana did a great job and fixed my issue within minutes!

Sonny has been incredibly helpful. He helped upgrade our points system and delivered a fully functional version quickly. Truly impressive.

Nice App. I would recommend it. Thanks Hana for the support

Audrey responded very quickly—which was excellent—though some features still need to be developed.

This app is honestly amazing for setting up reward programs. It made creating my rewards incredibly easy and hassle free. I can't recommend this app enough especially for those looking to advance their shops on Shopify.