All reviews

Rating Breakdown

  • 5
    95% (1,646 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2024

very helpful support team from Abby and Andrew

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Application efficace et un service compétent et rapide (big up a Audrey)

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

비용이 합리적이며 제가 찾던 기능이 모두 있는 유일한 서비스였습니다. 이제 세팅해서 잘 모르겠지만 좀 더 써보고 리뷰를 남기고자 합니다. Thanks to Emily.

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Excellent support on all 3 of the apps from this company, chat is very fast and the apps excellent value! Allowing cooperation within the admin has been very fast and professional, Nolan one of the support guys took little more than 2 hours to implement an edit to our theme once we asked him.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Today, I installed two apps from Avada i.e. Air and Joy. Thanks to the excellent support received from HANA. DEEPA

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Hana was FANTASTIC! There was no way that I would have been able to configure everything that she was able to do in 10 minutes! Very knowledgable and communicative! Great app

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Hana was able to assist you so efficiently. Our team strives to provide the best support possible, and it's wonderful to know that you had a great experience. If you need any further help, don't hesitate to reach out. We're here for you! 😊

5 / 5 Share

Sept. 30, 2024

La stiamo utilizzando da pochi giorni ma per ora sembra avere tutto ciò che ci serve, soprattutto vorrei ringraziare Audrey che ci ha aiutato in tempi record a risolvere una piccola problematica :)

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione! Siamo felici di sapere che l'app soddisfa le vostre esigenze e che Audrey è stata in grado di aiutarvi rapidamente a risolvere il problema. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo sempre qui per aiutarti!

5 / 5 Share

Sept. 30, 2024

It was a great experience! Hana was incredibly helpful in getting our company seamlessly integrated with the app.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and that Hana was incredibly helpful in ensuring a seamless integration for your company. If you need any further assistance, feel free to reach out. We’re always here to help!

5 / 5 Share

Sept. 30, 2024

Easy API based App integration. It works.

Using app

2 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your concise and positive review! We're glad to hear that you found our app easy to integrate and that it’s working well for you. If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!

5 / 5 Share

Sept. 30, 2024

Apart from being user friendly and just the right options you need for a great loyalty and rewards program, the support team is rock solid. Audrey was the most kind, patient and willing to help person. She made all the heavy lifting for me, configuring one setting I needed help with. From all apps I have gone through, this is one of the top of my list.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

app user-friendly and that it offers the right options for a great loyalty and rewards program. It's also fantastic to know that Audrey provided exceptional support, showing kindness, patience, and willingness to assist with your configuration needs. Your feedback truly means a lot to us, and we’re honored to be one of your top app choices! If you need further assistance, feel free to reach out anytime—we’re here to help.

5 / 5 Share

Sept. 30, 2024

HANNA PROVIDED GREAT SUPPORT

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're pleased to hear that Hanna provided great support and made your experience a positive one. If you need any further assistance, feel free to reach out. We’re always happy to help!

5 / 5 Share

Sept. 29, 2024

Hana was amazing and quick at answering my questions. Helped me get everything set up within minutes. Great support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear that Hana was amazing and quick in answering your questions, helping you get everything set up in no time. We take pride in providing great support, and it’s great to know we met your expectations! If you need further assistance, feel free to reach out anytime.

5 / 5 Share

Sept. 29, 2024

Hana has done a very good job on helping me out with the installation of the app. She has aswered really fast and was could answered any of my questions. 5/5

Store

Runaway

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We’re thrilled to hear that Hana provided you with excellent support during the installation process and was able to answer all of your questions quickly. We’ll be sure to share your kind words with her! If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

4 / 5 Share

Sept. 29, 2024

The app is really nice and most of the times understandable. I have some smaller problems in the translation into german, but Tiana was very quick to get me on the right path.

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! We're happy to hear that you find the app helpful and that Tiana was able to assist you quickly. We appreciate your feedback regarding the German translation and will continue to improve it for a better experience. If you have any other questions or need further assistance, feel free to reach out. We're here to help!

5 / 5 Share

Sept. 29, 2024

very good , thank you Tiana for help!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! We're glad to hear that Tiana was able to assist you, and we're delighted you had a positive experience. If you need any further help, don't hesitate to reach out. We're here for you!

5 / 5 Share

Sept. 28, 2024

Good service, very fast answers. Tiana does a great job!!!

Using app

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Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you had a great experience and that Tiana provided fast and excellent service. We’ll make sure to pass along your appreciation to her. If you need anything else, feel free to reach out. We're always happy to help!

5 / 5 Share

Sept. 27, 2024

This app support teams is so kind Thank you so much

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're delighted to hear that our support team has made a positive impression. It’s always our goal to provide helpful and friendly assistance. If you ever need further support, don’t hesitate to reach out—we’re here for you!

5 / 5 Share

Sept. 27, 2024

Lydia was a pleasure to work with! She helped me seamlessly customize and display the rewards program widget on my website, making the entire process smooth and stress-free. Her attention to detail and dedication ensured everything looked perfect. I'm incredibly grateful for her expertise and support—highly recommend!

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We’re thrilled to hear that Lydia made your experience seamless and stress-free while customizing and displaying the rewards program widget. We’ll be sure to pass along your kind words to her! If you need further assistance in the future, don’t hesitate to reach out. We’re always here to help!

4 / 5 Share

Sept. 26, 2024

I ran into an issue while setting up and Tiana took over at the end of anothers shift and was quick to respond and help. Still waiting on a respond from tech support on my original issue.

Using app

24 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience! We're glad to hear that Tiana was quick to respond and assist you during the setup process. We truly appreciate your patience as our tech support team continues to look into your original issue. If you need any further assistance in the meantime, feel free to reach out. Thank you again for your understanding!

5 / 5 Share

Sept. 24, 2024

HANNA WAS VERY HELPFUL IN SETTING UP OUR REWARD PROGRAM

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Hanna was helpful in setting up your reward program. Our team is dedicated to providing the best support possible, and it's great to know that we could assist you effectively. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!