Supersell review for Joy Rewards & Loyalty Program
Nov. 17, 2024
Stay away from this app. It broke our store's buy now button and we realized this after 72 hours (lost almost 15k). I'm definitely going to report Shopify.
Dear Supersell Store Owner, We’re deeply sorry for the disruption you experienced. At Joy Rewards & Loyalty Program, our reputation and product quality are our top priorities. We’ve reviewed the situation, and while our findings suggest it may be unrelated to our app, we truly want to ensure there’s no oversight on our part. Since the app has been uninstalled, we appreciate your assistance in reinstalling it temporarily. This will allow us to troubleshoot the issue thoroughly and identify the root cause if it is truly from our end. If you decide to continue using the app afterward, we’d be more than happy to provide personalized support to ensure it meets your needs and runs smoothly in your store. Thank you for considering our request. We truly value your feedback and hope to have the opportunity to work with you to resolve this matter. Best regards, Joy Support Team
Shopify Loyalty App & Rewards, Loyalty Program & Referrals