Graine de Lascars review for Joy Loyalty Program & Rewards

I've been using this app for at least six months. At first glance, it seemed pretty good. Except that their technical team is incompetent. The triggers flows stop working. No warning. It's happened three times. This potentially costs me thousands of dollars each time. In short, if you plan to use triggers in Shopify Flow, forget it. Avoid using this app, which will cause you more trouble than anything else.