Coffee N' U SG review for Joy Loyalty Program & Rewards
June 20, 2025
The service was very prompt and staff was helpful. I like that they have a live chat feature supported by their staff who are very well trained. I just installed the app and had no idea how to set up. I was served by Hana and she was very helpful in guiding me and also helped to set it up each step of the way. I'm grateful for the assistance as it would've taken me several days to figure things out. Great job!
Hi Coffee N' U SG, Thank you so much for this wonderful review! We're delighted that you found our service prompt and our live chat feature so helpful with our well-trained staff. Hana will be absolutely thrilled to hear your gratitude for her guidance in setting up your loyalty program step by step - we know how overwhelming it can be when you're just getting started. It's fantastic that she was able to save you several days of figuring things out on your own. Making the setup process smooth and easy is exactly what we aim for! Warm regards, The Joy Loyalty Team
