Ilana's JSON‑LD for SEO (TM)
The reviews for the Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by Ilana, the developer. Users appreciate the ease of implementing structured data on their Shopify stores and the significant improvement in SEO, leading to Google Rich Results for their products. Ilana's proactive approach, responsiveness, and in-depth knowledge of SEO have been praised consistently. Customers value the personalized support, educational resources, and the app's effectiveness in driving organic growth and visibility on Google. However, there was one negative review mentioning issues with billing and duplicate structured data, leading to a disappointing experience for that user.
Review RSS feed
We are very satisfied with the app, the personal support from Ilana and her expertise. The results are exactly what we hoped for, and our products are now showing with Rich Results on Google. Highly recommended!
Thank you so much for taking the time to leave a review. It was great to see your results this week. I look forward to monitoring your store to make sure things continue on this path. In the meantime, if you have any questions, please don't hesitate to reach out. - Ilana
I've been extremely happy with this app and the support behind it. As a small business owner, SEO can feel overwhelming, but this app made it easy to implement structured data correctly on my Shopify store. One of the biggest highlights has been seeing Google Rich Results appear for my products, including pricing, reviews, availability, and shipping information. The team even reached out proactively to let me know they had spotted my products appearing with Rich Results in Google Search, which was a pleasant surprise. Their support has always been responsive, knowledgeable, and genuinely interested in helping my store succeed. They monitor results, answer questions, and provide guidance beyond what I expected. If you're looking to improve your Shopify store's SEO and increase your visibility in Google Search, I highly recommend this app. It's been a valuable investment for my business.
Wow, thank you so much for leaving a review and for your kind words. It really means so much to me. I'm glad you've found the app to be easy to use and that your results started to show so quickly. It's my absolute pleasure to help and I look forward to monitoring your Rich Results going forward as well. If any questions come up, please don't hesitate to reach out anytime. - Ilana
I’ve been a paying customer of this app for a couple of years and recently ran into an issue after being billed for a renewal I missed canceling by just 5 days. I reached out promptly, expecting some flexibility given my long-term use, especially since the app’s own policy indicates that exceptions can be considered in certain cases. Despite that, I was told there are absolutely no exceptions, showing zero flexibility or consideration for customers, even in reasonable situations. What was more concerning than the refund denial itself was the tone of the communication. Throughout the interaction, I remained polite and professional in trying to resolve the issue. After a couple of follow-ups, I was told further emails would not be responded to and that my messages were “bordering on harassment,” which felt dismissive and not aligned with a customer-first approach. From a functionality standpoint, I also discovered that the app was duplicating structured data already provided by Shopify, which may negatively impact SEO rather than improve it. Overall, while the app may work for some, my experience with both the support and the value provided was disappointing. I would recommend others carefully evaluate whether it’s truly adding value to their store before committing long-term. If you are unsure, uninstall before your renewal because you will not get your money back.
When you installed in 2024, you had limited Rich Results. Over the course of the two years you had the app installed, not only did number of Rich Results increase, but you also doubled the types of Rich Results that show up for your store. These Rich Results were emailed to you every few months and annually as part of your billing reminder. Regarding the renewal charge, you received an email from me on March 11th, more than 30 days advance noticed, that your plan was about to renew. I believe Shopify also sends emails that your plan is about to renew. We gave you ample notice before you were charged. You forgetting to uninstall before you saw the charge on your bill is not an exceptional case for a refund. My policies are very clear which you agreed to when you signed up for the app. I remained polite and offered to help you get use out of the app since you already paid for it. You ignored my decision and continued to ask including trying to tattle to Shopify in order to manipulate a refund. Yes, it became borderline harassment after you made the 5th request for a refund and you would not accept the decision. In return you posted this one star review and said "If you’re open to reconsidering the refund as a one-time exception, I’d be happy to update my review to reflect that." That's extortion, not the sign of a "polite and professional" person.
Totally helped to get our products out on Google!
Yay! I appreciate you sharing and for taking the time to leave a review. If I can help with anything please let me know. In the meantime, I'll continue to monitor your results and keep you updated. Don't hesitate to reach out with any questions. - Ilana
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.