Ilana's JSON‑LD for SEO (TM)
Get SEO traffic through Googles Rich Results and Rich Snippets
Rating
4.9
feedback
418
chart
#964
All reviews
Review RSS Feed
May 4, 2026
I’ve been a paying customer of this app for a couple of years and recently ran into an issue after being billed for a renewal I missed canceling by just 5 days. I reached out promptly, expecting some flexibility given my long-term use, especially since the app’s own policy indicates that exceptions can be considered in certain cases. Despite that, I was told there are absolutely no exceptions, showing zero flexibility or consideration for customers, even in reasonable situations. What was more concerning than the refund denial itself was the tone of the communication. Throughout the interaction, I remained polite and professional in trying to resolve the issue. After a couple of follow-ups, I was told further emails would not be responded to and that my messages were “bordering on harassment,” which felt dismissive and not aligned with a customer-first approach. From a functionality standpoint, I also discovered that the app was duplicating structured data already provided by Shopify, which may negatively impact SEO rather than improve it. Overall, while the app may work for some, my experience with both the support and the value provided was disappointing. I would recommend others carefully evaluate whether it’s truly adding value to their store before committing long-term. If you are unsure, uninstall before your renewal because you will not get your money back.
When you installed in 2024, you had limited Rich Results. Over the course of the two years you had the app installed, not only did number of Rich Results increase, but you also doubled the types of Rich Results that show up for your store. These Rich Results were emailed to you every few months and annually as part of your billing reminder. Regarding the renewal charge, you received an email from me on March 11th, more than 30 days advance noticed, that your plan was about to renew. I believe Shopify also sends emails that your plan is about to renew. We gave you ample notice before you were charged. You forgetting to uninstall before you saw the charge on your bill is not an exceptional case for a refund. My policies are very clear which you agreed to when you signed up for the app. I remained polite and offered to help you get use out of the app since you already paid for it. You ignored my decision and continued to ask including trying to tattle to Shopify in order to manipulate a refund. Yes, it became borderline harassment after you made the 5th request for a refund and you would not accept the decision. In return you posted this one star review and said "If you’re open to reconsidering the refund as a one-time exception, I’d be happy to update my review to reflect that." That's extortion, not the sign of a "polite and professional" person.
April 27, 2026
Totally helped to get our products out on Google!
Yay! I appreciate you sharing and for taking the time to leave a review. If I can help with anything please let me know. In the meantime, I'll continue to monitor your results and keep you updated. Don't hesitate to reach out with any questions. - Ilana
April 20, 2026
This company is top notch. Any time I have a question, Ilana is quick to respond.
Thanks so much for your review and it's been my absolute pleasure to help. Loved seeing your continued results this week and hope to see even more in the future. As always, please don't hesitate to reach out with any questions. - Ilana
March 9, 2026
The only rich results app you need for SEO - stop looking elsewhere. I come from a software background, so I can usually tell when something is built well versus just marketed well, and this app gets my stamp of approval. It solves a very specific SEO problem without a bunch of fluff, and it gives me confidence that a technical layer I don't want to babysit is being handled correctly. The recurring result analysis emails are great too, seeing a glimpse of what the app is doing and how well it's working. Ilana has been great. She clearly knows this space inside and out, she’s responsive, and makes an initiative to ensure her app is helping your business. She proactively checks in to review the app and SEO results instead of just pointing you to docs and moving on. This is a common theme, as you can see in other reviews across the board. Thanks Ilana!
Feb. 25, 2026
Exceptional app! Illana is pro and developed this app with all the right features. We've seen in a substantial boost in review snippets, merchant listings and other SEO benefits. Highly recommend!
I'm loving seeing your Rich Results so quickly and it's wonderful to hear you're seeing boosts in your SEO already. Don't hesitate to reach out as more questions come up. I'll continue monitoring your Rich Results and update you as I see them. Thank you again for taking the time to leave a review! - Ilana
Feb. 6, 2026
We’ve been using the JSON-LD for SEO app and have had a great experience so far. After installing it, we started seeing Rich Results for our products in Google search. The app runs smoothly, and it’s reassuring to know that performance is actively monitored as part of the subscription. We highly recommend this app.
It has been my absolute pleasure to work with you and it's been wonderful to see your results continue year after year. I sincerely appreciate you taking the time to leave a review. As always, please don't hesitate to reach out with any questions and I'll continue monitoring your results. - Ilana
Feb. 4, 2026
This app is amazing. Even more amazing is the level of support provided to get our store up and running with correct schema markup. We have some legacy code in our theme that was sending confusing microdata signals, but Ilana herself has been instrumental in getting our site all cleaned up. HIGHLY recommend this app for anyone serious about organizing their schema markup for enhanced visibility David Ondrick CTO, Rootganic.com
Thank you so much for your kind words. It really means a lot. Happy to help however I can and I look forward to seeing the results soon. Thank you again for leaving a review and if you have any other questions, please continue to reach out. I'll be monitoring your site for results and keep you posted. - Ilana
Jan. 14, 2026
Amazing customer service and does exactly what was needed if you want Google to index videos.
Thanks so much for taking the time to leave a review and for your kind words. It's wonderful to hear the app has helped you so much in such a short amount of time. As always, if you have any questions, please don't hesitate to reach out. In the meantime, I'll continue monitoring your results. - Ilana
Dec. 5, 2025
Great experience with Ilana! She's been so helpful and informative. My results show great on Google just like how I wanted. Her blogs are excellent too! I didn't expect such personalized service, but I was pleasantly surprised. I've been with her for over a year and would recommend her to everyone.
It's been great seeing your results over the last year and I can't wait to see what the future brings for you. Thanks for taking the time to leave a review and glad to hear the articles are helpful too. It's truly my pleasure to help. As always, if you have any questions, please don't hesitate to reach out. - Ilana
Dec. 4, 2025
Great app and even better support.
Thanks for leaving a review. I sincerely appreciate it and it's my pleasure to help. - Ilana
Dec. 4, 2025
Thanks for taking the time to leave a review. It was great to see your results this week. - Ilana
Dec. 4, 2025
We installed Ilana’s JSON-LD for SEO about two weeks ago and are already seeing real results! The setup was extremely easy, and the app started working right away. I’m so impressed with the performance, but even more impressed with the support. Ilana has reached out multiple times with helpful tips on boosting our rankings, and her guidance has made a huge difference. I’m extremely happy with this app and highly recommend it to anyone serious about SEO!
Loved seeing your results this week. It's been my absolute honor to help however I can and I look forward to seeing your store grow. Thank you for taking the time to leave a review. It means the world to me. If any questions come up, please don't hesitate to reach out. In the meantime, I'll continue to monitor your results and keep you updated. - Ilana
Nov. 13, 2025
While JSON-LD absolutely delivers on all its promises, it's the outstanding support that truly sets it apart. That level of service is above and beyond!
It has been my pleasure to help however I can. It was also wonderful to see your results this week and I look forward to seeing your store grow. I'll be in touch with continued monitoring of your site and you know you can reach out anytime. - Ilana
Oct. 23, 2025
In my time with a Shopify site I have worked with many apps. All promise 5 star service. But ilana provide 6 star service when it comes to support. Already starting to see results and looking forward to seeing more. This app might be expensive but when you look at the results and the support you get it is actually cheap. Fully recommend!
How wonderful to hear you're already seeing results and it has been my pleasure to help. I sincerely appreciate you taking the time to leave a review. If any questions come up, please don't hesitate to ask. In the meantime, I'll continue to monitor your results. - Ilana
Oct. 2, 2025
Ilana knows so much about structured data and rich results--and pretty much everything else about success on Shopify--that it's scary! I feel like she is this SEO guardian angel, just following us closely and making sure we don't make any stupid mistakes. YES-Highly recommend.
Awe thanks so much for your review and kind words. It has been a pleasure working with you over the last few years and I look forward to your continued growth! As always, please do not hesitate to reach out with any questions. - Ilana
Sept. 26, 2025
Really very good! I took quite a while to decide to go for this app as it has a price to it, however the support is top notch and the app is working really well, easy to install and configure. I am convinced its worth it, saving hours of time and providing me with a platform to ensure I can get structured data across the store and continue to build out more data. Time saved, is money saved so am pleased with this investment. Did I mention the support? Really very good, and feels very personalised and understanding of the store owner.
Love hearing the app has saved you a ton of time and money. I'm so glad you decided to move forward with the app do and it has been my absolute pleasure to help with all your questions. The quick results don't hurt either ;) I'll be keeping an eye on your results over time and keep you updated. In the meantime, if you have any questions, please don't hesitate to reach out. - Ilana
Sept. 9, 2025
Ilana is extremely helpful and insightful. She provides help beyond just the app. I recommend reading Ilana`s blog if you are interested in understanding Shopify better.
It has been my pleasure to help and glad to hear both the app and blog posts have been helpful to you. I'll continue monitoring your results and update you as I see them. In the meantime, if you have any questions, please don't hesitate to ask. - Ilana
Sept. 5, 2025
So far, I've been very pleased with the responsiveness of the app developers and the assistance they have given me. Their video lessons on SEO are awesome.
Thank you so much for taking the time to leave a review. It's wonderful to hear the Shopify SEO: Simplified course has helped you already and I look forward to seeing your store grow over the coming months/years. If you have any questions, please don't hesitate to reach out. In the meantime, I'll be monitoring your results and keep you updated once I see them. - Ilana
Sept. 3, 2025
Excellent service and product! Customer support is top notch!
Thank you so much for taking the time to leave a review. It's my pleasure to help and it's been great seeing your results over the last few months. I look forward to seeing your store continue to grow. Let me know if you have any other questions and in the meantime, I'll continue monitoring your results. - Ilana
Sept. 3, 2025
This app is excellent and easy to implement. The customer support is exceptional, Ilana's follow through post implementation is better than I have received with any app in over 7 years. She keeps the knowledge base up to date on the ever changing JSON SEO environment ensuring you have the information needed to keep your store up to date with the latest developments.
It's wonderful to hear the app was so easy for you to work with. I'm here to help anytime, however I can! Thank you so much for your kind words and if you have any other questions, don't hesitate to reach out. Keep an eye out for future emails from me as I continue to monitor your results. - Ilana