Dreamy Presets review for Ilana's JSON‑LD for SEO (TM)
April 17, 2019
BEWARE! Updating our review. We have used this app for over two years but will delete it soon. Recently, we found that it embeds your personal contact information (name, address and phone number) on every single page in the HTML. If you do a search on Bing, this information is now included as part of the search results! Whatever contact information you put in the Shopify General Settings, it will display it without your knowledge and consent even if that information is meant for Shopify use only. Also, if you create any pages, it also embeds the site owner name as the author name, and this gets displayed in the search result on Bing. We’re taking about FAQ, About Us, etc...which is completely ridiculous. You do not need to know who authors pages, it's not the same as blog posts! Shopify does not give you the option to the define this when you create a page, so why does this app decide to embed this as part of the meta data? It’s ridiculous and invasive. We asked the developer of this app to remove this information from the app, but he has refused. Instead he is asking us to update to the contact information! We sell downloadable digital products and only provide email support! We do not want the phone number and address to be made public! We reported this issue to Shopify, and was told this app should have never exposed our personal information, and it is considered a privacy violation. Do not use this app unless you don’t care to have your personal information / contact information meant for Shopify use only to exposed to the public. Response to developer: We provide support by email only, so why would we want the phone number to be exposed? We told you this already. The problem is that you're injecting information that the merchant does not want, and there is no way for them to opt-out. You provide no settings in your app to do this. You should be absolutely clear in your app description what data fields you are injecting and let us decide if we want to download your app or not. The contact information in the General Settings is NOT public information. The merchant does not have to share this information publicly, and you should not make the assumption to display it without our consent.
As I said over email, you entered your personal address and phone number into the public business information fields in Shopify (General Store Settings). If you wanted to keep that data private, you should have entered your public business address and phone number instead. I shared how you can change that in Shopify and never once refused to help you. But you declined my advice and immediately escalated. I would encourage you next time to have a calm conversation. I would have liked to gone through solutions with you.
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