Australian Wheatgrass review for Ilana's JSON‑LD for SEO (TM)
July 7, 2022
Not Happy! I paid $299 for this app which is a lot of money, and after my website was compromised I decided to rebuild my site using the same domain name, just a different shopify domain. It was the only way I could rebuild my site without any down time. I went above and beyond to protect my customers, however I can't say the same for this developer. JSON-LD-SEO refused to transfer my membership or offer me anything in return for what is meant to be a life time membership. I have read other reviews who claim this developer has excellent support which I find hard to be believe. Now that I have paid $299 Ive got nothing to show for it. Ilana said it was in their policy to not allow such a thing, however, she said she would transfer the app if shopify would confirm in writing that they asked me to change over the store. In other words, she doesn't care about what I have to say (the paying customer) or what it has cost me, or where I am coming from. It's not like I am trying to scam you Ilana... its the same domain, the same store. I am the one who's been scammed. Very unethical!
I'm sorry you feel this way. The app was installed in your original store for 8 months and you received Rich Results for 7 months before uninstalling it in May. There was no communication that you had a security issue and were required to change myshopify accounts until this week. As I said over email, I was willing to make an exception for you and comp your new account if you could provide "evidence that Shopify told you to close your old myshopify domain due to a security issue." That was not provided and you said "Shopify didn't tell me to close my old account." Each Shopify account is required to buy the app separately. Payments cannot be transferred from one myshopify account to another, this is a Shopify policy. I am a startup and I am unable to give away copies of my apps for free without just cause.
JSON-LD for SEO - SEO traffic with Google's Rich Results