All reviews

Rating Breakdown

  • 5
    100% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (15)
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5 / 5 Share

Nov. 19, 2025

Best customer service and support I have seen in 6 years using Shopify apps. Highly recommended, almost works miracles :)

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Great support- app works very well and the developer is great.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

JsRates is the only way to go. I have tried so many different apps, from cheap to very expensive, and they all have so many little shortcomings and flaws. You see, our store has very complex shipping needs. In stock, back order, made to order, drop-ship, LTL freight. You name it. And I spent years trying to find the right software but always feeling like I was putting a band aide on the problem but never solving it. This all changed with JsRates. Using JavaScript to customize the rate process is honestly the only way to go, and this software is the perfect solution to do so. Since I'm not a developer, Behailu was very helpful in getting set up and running. And then from there I have been able to use AI to modify the code as needed for further tweaks. I can now do just about anything that I want when it comes to how shipping is calculated and quoted to the customer at check-out. It's fantastic and I would recommend to anyone JsRates as a very reasonably priced solution with unlimited flexibility. I honestly don't know what I would do without it now that I have fully integrated it into our tech. stack.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

JsRates is a hidden gem. We have tried and tested so many shipping apps over the years and JsRates is by far the most flexible and powerful. We use a blend of shipping carriers that have different cut off times and delivery schedules (they only deliver to a certain postcode once per week for example) and using JsRates we able to deploy shipping estimates at checkout that are accurate and dynamic. Until I discovered the app I assumed it was an unsolvable problem on shopify checkout. It takes some persistence to get it working but Behailu is extremely responsive and generous with his time and we are stoked with the result. Highly recommended.

Using app

4 months

Total reviews

9

Average rating

3.9

Developer Reply

Thank you so much for the amazing review! It means a lot to know the flexibility and precision we built into the app is making a real difference. Appreciate your kind words; it's been a pleasure working with you!

5 / 5 Share

March 14, 2025

They have found an solution to connect sendcloud with shopify its really amazing the prices are showing now correctly with the dimension and the weight. Thanks!

Store

AsTools

Using app

About 1 month

Total reviews

11

Average rating

4.8

Developer Reply

Thank you for the review. We are glad that we found a solution for integrating sendcloud to your checkout page.

5 / 5 Share

Feb. 1, 2025

We had some issues with working out if a customer is logged in (on a Headless store) and the developer was in touch with me in minutes and helped to resolve the issue swiftly (even on the weekend out of hours!) Huge props to the team here, great plugin very impressed at it's capability and flexibility.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It was great working with you to resolve the issue quickly!

5 / 5 Share

Jan. 20, 2025

The app is able to accommodate my complex shipping details and works perfectly! The support from the developers is very prompt and helped me get the app setup and running extremely quickly.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We're happy to hear that JsRates meets your complex shipping needs and works perfectly for your store. We are always here to provide prompt support, and we're glad we could help you get set up quickly.

5 / 5 Share

Jan. 6, 2025

JS Rates is a game-changer for Shopify stores! Unlike most shipping apps, it offers unmatched flexibility, allowing for advanced, customizable shipping rates. With features like multi-location shipping and solutions for complex Their customer support, led by Behailu, is outstanding—patient, hands-on, and dedicated to ensuring everything works seamlessly. Highly recommended for any Shopify store needing a robust and reliable shipping solution!

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Wow! Thank you for such an amazing review! We're delighted to hear that JsRates has been a game-changer for your Shopify store and that our advanced customization and multi-location shipping features are meeting your needs. Providing top-notch support is our priority, and we truly appreciate your kind words about our team.

5 / 5 Share

Nov. 7, 2024

JsRates allows for building the most advanced and customizable shipping rates of any app. We were able to create precise rates shipping from multiple locations while handling complex inventory issues. I am blown away by the capability of this app. The customer support is also top notch. They are extremely quick to respond and were very helpful with making changes.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that JsRates has exceeded your expectations in handling advanced shipping rates and complex inventory needs. Providing precise and customizable solutions is our goal, and it's great to know the app is delivering for your store. We also appreciate your kind words about our support team—quick and helpful assistance is something we always strive for!

5 / 5 Share

Nov. 7, 2024

We've been searching for a Shopify app to handle our unique shipping fee calculations, and after trying several others, we finally found JS Rates. Unlike typical apps that only calculate based on postcode, tags, or basic product fields, JS Rates offers far more flexibility. Initially, we weren't sure if the app could accommodate our specific requirements, so we reached out to support. Behailu immediately got in touch, and he was incredible! Patient, knowledgeable, and very hands-on, he helped us set up everything exactly as we needed. It’s rare to find such dedicated support. With JS Rates, we can create highly customized rules that work for even our most complex shipping needs. The app is intuitive, and thanks to Behailu’s help, you don’t need to be a coding expert to get it to work. Whether you need a simple setup or something much more intricate, JS Rates can handle it. If you know what you want, Behailu will make it happen for you. Highly recommend this app to any Shopify store!

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful and detailed review! We're thrilled to hear that JsRates has been the perfect solution for your unique shipping needs and that our flexible customization options have made a difference. Providing hands-on, personalized assistance is something we take pride in, and we truly appreciate your recognition.

5 / 5 Share

Oct. 14, 2024

Highly recommend for custom shipping price calculations. I needed extra shipping cost variables added for shipping of custom length products by the millimetre (mm) and also additional costs for shipping to different States and Territories within Australia, plus the solution would work well for worldwide shipping too. I received excellent support and setup of the app to calculate custom postage rates. Very fast responses from the developer. Very happy and very pleased customer. Thank you.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're pleased that our app provides a shipping rate solution for your store.

5 / 5 Share

Oct. 7, 2024

Outstanding Custom Shipping Solution with Exceptional Support We have been using JsRates for managing our shipping logic, and it has truly transformed our fulfillment process. One of the most significant challenges we faced was the need to exclude specific U.S. ZIP codes from shipping options due to logistical constraints. JsRates allowed us to seamlessly implement these complex shipping restrictions with precision, saving us from potential shipping errors and unnecessary costs. The flexibility JsRates offers in tailoring shipping rules using JavaScript is unparalleled. We were able to customize every aspect of our shipping rates, ensuring that the solution perfectly aligned with our business needs. Whether you're dealing with distance-based, product-specific, or customer-based rules, JsRates can handle it all effortlessly. What really sets JsRates apart, however, is their exceptional support team. They provided fast, knowledgeable assistance every step of the way, ensuring we were up and running in no time. Their expertise in both the app and broader shipping logistics made a real difference, and they went above and beyond to ensure our custom shipping logic was fully operational. If you’re looking for a robust and flexible shipping rate solution that can handle even the most complex scenarios, I highly recommend JsRates.

Using app

15 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your amazing review! We're glad to hear how JsRates has transformed your shipping process.

5 / 5 Share

Sept. 23, 2024

This is one of the best APPs in the app store. The team is great and they helped us write up a solution we didn't think would be possible without $$$$ of custom code. We were able to integrate with our preferred LTL carrier and save money at the same time from the two APPs we were having to use before. So a better solution for us, customized, for less money than we were at before. That is great!

Store

PIERCE

Using app

12 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your fantastic review—we're thrilled our app and team could provide a customized, cost-effective solution that meets your needs!

5 / 5 Share

July 29, 2024

The great thing with JsRates is that you can create pretty much any logic you want for your shipping calculations and make them to fit your business. We were also able to build a shipping table/preview on the storefront based on the same logic. The service was absolutely great and the developer helped us get started very fast.

Store

Mukama

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. It was a pleasure assisting you.

5 / 5 Share

May 23, 2024

I’ve been using JS Rates for our shipping rate calculations at Reid Cycles, and it has been a game-changer. The setup process was smooth, thanks to their excellent support team, particularly Behailu. He was responsive, resolving issues promptly and even going the extra mile to implement specific features tailored to our needs. The app handles complex shipping scenarios effortlessly, ensuring accurate rates based on various factors like cubic weight, base rate, and specific surcharges. This has significantly streamlined our operations and improved customer satisfaction by providing precise shipping costs at checkout. Highly recommend JS Rates for any business needing a robust shipping rate solution.

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind review! We're thrilled to hear that JsRates has made your shipping rate generation more efficient.