Rating

3.1

feedback

67

Reviews

chart

#2,097

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    42%
  • Less than a day
    16%
  • Less than a month
    18%
  • Less than a year
    22%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App, Jubilee, are mixed with both positive and negative feedback. Positive aspects include ease of use, user-friendly navigation, and the ability to create custom branding for beauty products. Users appreciate the variety of products available and the seamless integration with Shopify. However, negative reviews highlight issues such as misleading information about logo placement, difficulties in canceling subscriptions, and concerns about unauthorized charges and data usage. Some users also mentioned challenges with the onboarding process and the need for improvements in customer service and product selection.

Highlights

Ease of use and user-friendly navigation
Custom branding for beauty products
Variety of products available
Challenges in canceling subscriptions
Concerns about unauthorized charges and data usage

Rating Breakdown

  • 5
    60% (40 ratings)
  • 4
    7% (5 ratings)
  • 3
    3% (2 ratings)
  • 2
    3% (2 ratings)
  • 1
    27% (18 ratings)

Reviews with Text

  • 91% (61)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 1, 2025

this is a scam website. they have been charging me for services i cancelled and don't use. they are the same team as dropshiptool.io. stay away from these thieves.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

1 / 5 Share

Nov. 13, 2025

No easy way to cancel subscription and bad support. Still haven't canceled please don't give this place your information.

Store

My Store

Using app

About 1 month

Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

1 / 5 Share

Sept. 30, 2025

pulling off money and focring me out of a wallet to not have to pay subscription i canceled. sneaky payment method, had to cancel my debit card

Store

My Store

Using app

--

Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

1 / 5 Share

Sept. 2, 2025

I beg you to stay away from this app. They try to sell you spooky offers. Without showing you an active membership in your account as well as no invoice records they will charge your credit card monthly. Trying to reset your passwort will not help to regain access to your account and deleting the app from your shopify account will keep spooky subcriptions running. The customers service is not helpful at all. A lot of other reviews show that this happened to thousand others as well. This app is really useless and your subscriptions will run forever without possibilities to stop it. PLEASE STAY AWAY FROM THIS BAD APP!

Using app

14 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

1 / 5 Share

June 20, 2025

Easy to use. Not what I expected, I ordered a sample thinking I'd get to see my logo. Fair enough it's a sample no logo. But, it took a few weeks and some complaining to get the product delivered. I'm told you need to order 5 items to get the logo. Logo = brand = why I chose to try Jubile. My order of 5 products arrives with only 4 items in the package. And you guessed it no logo. Now I'm told that I need to order a quantity of 5 items to see my logo on the product. I have been misled and misinformed.

Using app

7 months

Total reviews

3

Average rating

3.7

Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more