Jubile:Makeup Beauty Cosmetics
Dropship.io white label makeup, cosmetics, skincare & beauty
Rating
3.6
feedback
64
chart
#1,931
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
41%
-
Less than a day
17%
-
Less than a month
20%
-
Less than a year
22%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the ease of use and the ability to customize their branding. Some users find the app helpful for setting up their beauty brands and dropshipping businesses. Additionally, there are compliments for the quality of products and the responsiveness of customer service, particularly mentioning Rochelle as being helpful and quick to respond. However, on the negative side, there are several complaints about deceptive practices, such as hidden subscription charges, difficulties in canceling subscriptions, and issues with product delivery and customization. Some users have expressed frustration with the cancellation process, mentioning the need to go through multiple steps or encountering challenges in stopping recurring charges. There are also concerns raised about privacy and unauthorized access to personal data, leading to suspicions of scamming.
Highlights
Review RSS Feed
All reviews
Dec. 1, 2025
this is a scam website. they have been charging me for services i cancelled and don't use. they are the same team as dropshiptool.io. stay away from these thieves.
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
Sept. 30, 2025
pulling off money and focring me out of a wallet to not have to pay subscription i canceled. sneaky payment method, had to cancel my debit card
Store
My Store
Using app
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We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
Sept. 2, 2025
I beg you to stay away from this app. They try to sell you spooky offers. Without showing you an active membership in your account as well as no invoice records they will charge your credit card monthly. Trying to reset your passwort will not help to regain access to your account and deleting the app from your shopify account will keep spooky subcriptions running. The customers service is not helpful at all. A lot of other reviews show that this happened to thousand others as well. This app is really useless and your subscriptions will run forever without possibilities to stop it. PLEASE STAY AWAY FROM THIS BAD APP!
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
June 20, 2025
Easy to use. Not what I expected, I ordered a sample thinking I'd get to see my logo. Fair enough it's a sample no logo. But, it took a few weeks and some complaining to get the product delivered. I'm told you need to order 5 items to get the logo. Logo = brand = why I chose to try Jubile. My order of 5 products arrives with only 4 items in the package. And you guessed it no logo. Now I'm told that I need to order a quantity of 5 items to see my logo on the product. I have been misled and misinformed.
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
May 20, 2025
terrible customer service, lack on info, no way to cancel your subscription. Got on a chat and asked to cancel, all they did was send me a weird screenshot that was not reassuring at all.
We're truly sorry to hear about your experience. Our team has reached out to you via email and we look forward to sorting this out with you 🙏
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