Jubile:Makeup Beauty Cosmetics
Dropship.io white label makeup, cosmetics, skincare & beauty
Rating
3.9
feedback
61
chart
#2,041
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
39%
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Less than a day
18%
-
Less than a month
20%
-
Less than a year
21%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the ease of use and the ability to customize their branding. Some users find the app helpful for setting up their beauty brands and dropshipping businesses. Additionally, there are compliments for the quality of products and the responsiveness of customer service, particularly mentioning Rochelle as being helpful and quick to respond. However, on the negative side, there are several complaints about deceptive practices, such as hidden subscription charges, difficulties in canceling subscriptions, and issues with product delivery and customization. Some users have expressed frustration with the cancellation process, mentioning the need to go through multiple steps or encountering challenges in stopping recurring charges. There are also concerns raised about privacy and unauthorized access to personal data, leading to suspicions of scamming.
Highlights
All reviews
Sept. 30, 2025
pulling off money and focring me out of a wallet to not have to pay subscription i canceled. sneaky payment method, had to cancel my debit card
Store
My Store
Using app
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We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
June 20, 2025
Easy to use. Not what I expected, I ordered a sample thinking I'd get to see my logo. Fair enough it's a sample no logo. But, it took a few weeks and some complaining to get the product delivered. I'm told you need to order 5 items to get the logo. Logo = brand = why I chose to try Jubile. My order of 5 products arrives with only 4 items in the package. And you guessed it no logo. Now I'm told that I need to order a quantity of 5 items to see my logo on the product. I have been misled and misinformed.
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
April 15, 2025
The app forces you to put in credit card and sign up for account for $1 and opt into the monthly charges after the $1 trial in order to even to see what products they have to offer. I asked many times in chat what their skincare products were and they said they have many and to sign up to see. Once we put in the credit card we then see they only have 1 skincare product and a very limited number of products at all. The help chat also said it is very simple to just cancel you can simply just let them know in the chat and they will cancel immediately. I then asked them to cancel and they said they need you to go in and cancel following a number of inconvenient steps trying to dissuade cancellations from the monthly charges. All in all I applaud them for the concept and wish them nothing but the best. I simply think that the handling of onboarding recurring customers and cancellation process is done in poor taste.
We're sad to hear about your experience. Our team has reached out to you via email to sort any unresolved issues. Looking forward to resolving this with you.
March 23, 2025
Ich finde die App toll
Vielen Dank für Ihr tolles Feedback! 😊 Es freut uns sehr, dass Ihnen die App gefällt. Wenn Sie Fragen haben oder Unterstützung benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung. Viel Erfolg weiterhin! 🚀💙
March 15, 2025
I would totally recommend this app! It's user friendly and easy to navigate for beginners. I'm having fun recreating my brand with Jubilee. Fingers crossed that this is going to be the fuel that makes Brilliant Beauty Cosmetics skyrocket!!
Thank you so much for your kind words! 🌟 We're thrilled to hear that you're enjoying Jubilee and using it to build your brand. Wishing you all the success with Brilliant Beauty Cosmetics—may it soar to new heights! 🚀💄✨ If you ever need support, we're here for you! 💕
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