Jubile:Makeup Beauty Cosmetics
Dropship.io white label makeup, cosmetics, skincare & beauty
Rating
3.6
feedback
64
chart
#1,931
All reviews
Review RSS Feed
Dec. 1, 2025
this is a scam website. they have been charging me for services i cancelled and don't use. they are the same team as dropshiptool.io. stay away from these thieves.
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
Sept. 30, 2025
pulling off money and focring me out of a wallet to not have to pay subscription i canceled. sneaky payment method, had to cancel my debit card
Store
My Store
Using app
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We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
Sept. 2, 2025
I beg you to stay away from this app. They try to sell you spooky offers. Without showing you an active membership in your account as well as no invoice records they will charge your credit card monthly. Trying to reset your passwort will not help to regain access to your account and deleting the app from your shopify account will keep spooky subcriptions running. The customers service is not helpful at all. A lot of other reviews show that this happened to thousand others as well. This app is really useless and your subscriptions will run forever without possibilities to stop it. PLEASE STAY AWAY FROM THIS BAD APP!
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
June 20, 2025
Easy to use. Not what I expected, I ordered a sample thinking I'd get to see my logo. Fair enough it's a sample no logo. But, it took a few weeks and some complaining to get the product delivered. I'm told you need to order 5 items to get the logo. Logo = brand = why I chose to try Jubile. My order of 5 products arrives with only 4 items in the package. And you guessed it no logo. Now I'm told that I need to order a quantity of 5 items to see my logo on the product. I have been misled and misinformed.
We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!
May 20, 2025
terrible customer service, lack on info, no way to cancel your subscription. Got on a chat and asked to cancel, all they did was send me a weird screenshot that was not reassuring at all.
We're truly sorry to hear about your experience. Our team has reached out to you via email and we look forward to sorting this out with you 🙏
Feb. 2, 2025
HELLO MY NAME IS magusta i install this app in 8 october last here and i unintalled this app 9 october because i dont like it and after every month this app charge on my credit card $30 every month the bank say me the scam try to get money on my account please stop ok this app is scammer please dont install in your shopify store
We're sad to hear about your experience. Our team has reached out to you via email to sort any unresolved issues. Looking forward to resolving this with you.
Sept. 8, 2024
need to give them your credit card to browse products lol
Sorry to hear that your experience with our app was not up to par! We understand that requiring credit card information to browse products can be frustrating and we apologize for any inconvenience this may have caused. At Jubilee, we're committed to providing a seamless and secure shopping experience, but we clearly missed the mark in this case. We'd love to make it right and would be happy to help you resolve the issue. Could you please DM us with more details so we can assist you further?
Aug. 22, 2024
Thank you for taking the time to leave a review. We're sorry to hear that your experience with us didn't meet your expectations. We'd love to hear more about what happened and how we can improve. If you're willing, please feel free to reach out to us directly and we'll do our best to address any issues you encountered. Your feedback is valuable to us, and we're committed to providing the best possible service to our customers. Kindly reach out to us via email at [email protected] to get this resolved.
July 8, 2024
It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware
I have reached out to you via email. Please response so we can resolve this for you. Thank you!
April 2, 2024
Too expensive. More expensive than Mac and Nars. Would not recommend.
Thank you for sharing your feedback with us. We sincerely appreciate you taking the time to provide your honest opinion. We understand your concerns about the pricing of our products. Our goal is to offer high-quality items that provide value and satisfaction to our customers. While we strive to maintain competitive pricing, we also focus on using premium ingredients and innovative formulations.We hope you might reconsider and give us another chance in the future. If you have any further suggestions or specific concerns, please feel free to reach out to us directly. We are always here to listen and improve. I would love to give you a discount. Feel free to reach out to me at [email protected]
Feb. 1, 2024
Definitivamente é uma enganação.
Obrigado por trazer suas preocupações à nossa atenção. Pedimos sinceras desculpas por qualquer frustração e inconveniente que você tenha experimentado. Saiba que valorizamos seu feedback e estamos aqui para ajudá-lo a resolver esse problema. Gostaríamos de investigar mais detalhadamente o seu caso e trabalhar para chegar a uma resolução satisfatória, incluindo a análise de quaisquer cobranças e a discussão de um possível reembolso, se aplicável. Você poderia nos fornecer seus dados de contato ou entrar em contato diretamente com nossa equipe de suporte em [email protected]? Nosso objetivo é resolver isso prontamente e restaurar sua confiança em nosso serviço.
Dec. 21, 2023
A truly unfortunate experience. The idea is good. The execution unfortunately not. Racked up 49 customer orders over a week, couldn't place orders at all in their app. Tried clearing cache, different browsers, different devices and their tech team just couldn't get it working within a reasonable amount of time. Unfortunately will have to refund these customer's orders since Jubilee could not get their act together. The only bright side is they are responsive but that only goes so far if your service doesn't work in the first place. First app that we've had an actual bad experience with. It's a shame but we have to cut our losses and move forward.
Sorry for the inconvenience. We'll be happy to resolve this for you. Please reach out to us at [email protected]. -Rochelle
Feb. 9, 2023
very bad app. not even professional designers, take a long time to get own designer subscription paid as a pro and then deleted from Shopify, but the subscription still goes on, till you need to install the app again and remove a subscription from their application, not automatically from Shopify. and of course still no refund.
Hi there! Sorry you had to go through all of that! Please reach out to me at [email protected] so I can assist you with your request. - Rochelle