Rating
2.6
Feedback
66
Reviews
Chart
#1,403
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are quite mixed, with a significant number of negative experiences reported by users. Common themes include unauthorized charges, difficulties in canceling subscriptions, misleading information about products, and poor customer service. Many users expressed frustration with the app's payment processes, lack of transparency, and challenges in stopping recurring charges. On the positive side, some users found the app easy to use, appreciated the variety of products offered, and praised the customer support provided by Rochelle. Overall, the app seems to have issues with billing practices and user experience, leading to a high level of dissatisfaction among customers.

Time spent using app
How long merchants keep the app installed.
Less than an hour 41%
Less than a day 17%
Less than a month 18%
Less than a year 21%
More than a year 0%
All reviews
1 / 5 Share
June 8, 2026

Absolutely terrible service. It took them a full week just to figure out why my purchase wasn’t going through, only to finally tell me that they don’t even deliver to Europe which is not clearly stated anywhere. On top of that I was charged multiple times even on a Sunday morning despite being told I would get a refund. Since then they have completely stopped responding. Very unprofessional and unreliable experience. If you are considering using this service be careful I would not recommend it. They do not even deserve one star.

Store Using app Total reviews Average rating
Maria Molinari 1 1.0
Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates is already in contact with you to resolve this issue. Thank you!

1 / 5 Share
March 24, 2026

I did free trial 24 hours ago and they charged me 50

Store Using app Total reviews Average rating
Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

1 / 5 Share
March 4, 2026

I cancelled first hour, uninstalled and they still charged me.. SCAM

Store Using app Total reviews Average rating
Marsaee 12 minutes 1 1.0
Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

1 / 5 Share
Dec. 1, 2025

this is a scam website. they have been charging me for services i cancelled and don't use. they are the same team as dropshiptool.io. stay away from these thieves.

Store Using app Total reviews Average rating
Neona Beauty 3 months 1 1.0
Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

1 / 5 Share
Nov. 13, 2025

No easy way to cancel subscription and bad support. Still haven't canceled please don't give this place your information.

Store Using app Total reviews Average rating
My Store About 1 month
Developer Reply

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

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