Junip ‑ Product Reviews
Convert customers with more product reviews. photo reviews
Rating
5.0
feedback
518
chart
#1,286
All reviews
Rating Breakdown
Dec. 9, 2021
Very easy to use and setup, integrates nicely with the theme and also has good spam prevention. Really pleased with how it looks and functions.
Dec. 9, 2021
I love how easy it is to use and integrate this app. The customization makes it flow perfectly with my site/brand. Reviews are extremely important these days, and this app makes it easy for customers to leave feedback. I'm so glad I found Junip and I'm excited to use this app to help grow my business.
Dec. 6, 2021
A fellow start-up friend of mine recommended Junip and she's always given me wonderful advise. I am a newbie to the app—replacing another app that my developer added when I first created my store—so I don't have anything to say about its functionality at this point. What I CAN say is that Junip provides outstanding customer service. Marcus, one of their team members, went above and beyond in helping get me set up and patiently helped walk me through the process. If the app functionality is half as good as its customer service, I know I'm going to be in good hands.
Dec. 1, 2021
As of now, it's been pretty easy to manage. Gives that extra boost on new businesses to get more sales from those who are more hesitant to purchase from a store with no ratings. Thank you!
Dec. 1, 2021
Great app, great support team and very happy with the service so far. We were able to integrate smoothly and start collecting reviews very quickly.
Nov. 29, 2021
The app is so much better than the others like Yotpo, it's super easy to install, you can virtually do everything you want when it comes to reviews, not super expensive and their team is really awesome. They're working around the clock to help you if you have a problem with their software. Can't recommend more!
Nov. 28, 2021
Junip is the best Shopify application of its kind. If you are looking for such an application and you choose Junip, you can rest assured that it works very well. The integration with Klaviyo is also perfect. I would also like to underline the great role of the support team of Marcus. In conclusion, by installing Junip you make the best possible choice.
Nov. 24, 2021
Still no French language. Cool apparently it doesn't seem like your priority to make your app accessible to more stores. I've been waiting for more than a month to incorporate their solution on my site because I really like the features it offers but today I see that it still hasn't bothered to include the possibility of translate their widget! So it will be without me, I will see another opinion solution ... Too bad and good luck!
Hey Kevin - sorry to hear this is how it came across to you! As we mentioned in support about a month ago when you tried our app, Junip is a really small team & working as hard as possible to create the best reviews experience available - unfortunately translations from English is not yet one of those things. Part of what's attracted you to our tool (as you mentioned you "really like the features") is that we stay focused on what we know we can do extremely well & fight the urge to ship anything "half baked" as so many of our competitors do. We've never claimed to support French, or any multi-language functionality & are very explicit that Junip is an English language solution at the moment. I'm sorry you felt the need to submit a 1-star based on this, but totally respect your right to do so & again, appreciate your passion for using Junip on your store! We look forward to the day when we can do translations "right" & will be able to support many more stores like yours in the same way we currently support the English language market :) Be well & happy holidays! - Stuart, Founder @ Junip
Nov. 23, 2021
Everything has been easy to use from integration to the store from customer use. I currently use the free plan available as we are a new store.
Nov. 22, 2021
Friendly and professional, Marcus was 100% happy to sort any issues I had with a genuine eagerness to help. I hope the chat will connect me with him again if I ever need more help with Junip - his customer service is amazing!
Nov. 21, 2021
This app is very easy to set-up and straight to the point. I started getting reviews the very first day I added it to my site.
Nov. 14, 2021
Great app. Tried many other review apps before deciding on Junip. Integrates well with 2.0 theme. Love how beautiful and smooth the review forms are.
Nov. 11, 2021
I literally just integrated this but I already know I am absolutely going to love it. Got a review within 5 minutes
Nov. 11, 2021
100% love it. It's very easy to use and fix into my Shopify store. The customer service is good too. Highly recommend.
Nov. 9, 2021
Better features, better support and a better pricing structure than almost every other competitor out there
Nov. 7, 2021
4 stars, for a start, still need to view and witness the results, as an app for a shopify store, it is a good tool and it has good integration and process.
Nov. 5, 2021
Junip is excellent. We leverage SMS heavily as a brand, and I was surprised to find no other reviews product but Junip integrates with Postscript to allow us to request reviews via the same phone number our customers are already texting. It's a glaring gap that the Junip team has been wise to fill. Customer engagement with reviews has been great, and Junip provides a lot of power and flexibility in how customers are polled – rating custom traits along a scale, custom questions, etc. It's very well executed. There's less clarity that I'd like on how to customize the on-site embed css as a non-developer (we operate a headless store), and it would be helpful to have a resource that explained, say, all Junip classes and how to select them. That said, the team has been really responsive in helping us figure this out with personalized support. Onward and upward to Junip. Highly recommend.
Nov. 2, 2021
We are very happy with this app. We also had a fantastic on-boarding experience with Marcus from Junip who helped us to optimise everything for success.
Nov. 1, 2021
Still learning could be more friendly having issues seeing reviews ppl say they left and I go to see them and nothing is there so idk
Oct. 29, 2021
The app is a little pricey; however, it allows you to customize reviews to your specific brand/business which is neat. Unlike YotPo that charges a shit ton to do the same, Junip allows you to do that for a fraction of the cost.