Juphy: AI Chatbot (ChatGPT)
24/7 AI chatbot for after-hours store assistance - Juphy AI
Rating
5.0
feedback
11
chart
#1,518
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
9%
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Less than a day
0%
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Less than a month
18%
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Less than a year
64%
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More than a year
0%
Reviews Summary
Juphy AI Chatbot has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its seamless setup process, intuitive understanding of product catalogs, multilingual capabilities, and round-the-clock customer service assistance. The AI chatbot has been described as a game-changer that significantly improves customer satisfaction by handling inquiries effectively and providing personalized product recommendations. Customers appreciate the responsive customer support team, easy integration with Shopify, and time-saving features like managing social media accounts within the app's dashboard. Overall, Juphy is highly recommended for its ability to enhance customer service, increase sales, and streamline operations for online stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 4, 2024
I recently incorporated the Juphy AI Chatbot into my Shopify store and the results have been nothing short of remarkable. From the seamless quick setup that required no technical skills to the chatbot's intuitive understanding of my product catalog, Juphy has transformed my customer service and sales process.
Aug. 29, 2024
Juphy has been a game-changer for our Shopify store. Before implementing Juphy, our customer service team was overwhelmed with inquiries about product details and subscription plans. This time-consuming task diverted their attention from more complex issues, ultimately impacting customer satisfaction. Juphy's AI chatbot has effectively addressed this problem. As a LATAM business, we serve customers from diverse backgrounds who speak SPANISH. Juphy's ability to communicate effectively in multiple languages has been instrumental in providing a seamless customer experience for all.
Thank you for your review! We're thrilled to know Juphy is making a difference for your team and customers. We're here to help you continue providing excellent service across LATAM!
Aug. 27, 2024
Juphy has given me a an around the clock sales assistant, who knows everything on my store, language is easily retrainable and every time I’ve reached out to customer support they’ve responded promptly and been able to do exactly what I was after. Highly recommend
Thank you for your kind words! It's great to hear that Juphy has been a valuable asset to your store. Our team is always here to support you!
June 14, 2024
We have been using Juphy for some time, and I am thoroughly impressed with the support and educational resources provided by the team behind it. They are responsive and helpful. We provide training to the AI in the background to ensure it delivers accurate responses. As a result, the AI has started giving much more precise answers. One of the most beneficial aspects is that Juphy can respond to our customers almost as accurately as we would, even outside our working hours. This has been incredibly valuable for our team. We are pleased with the performance and the positive impact it has had on our customer service. We are satisfied with the improvements and the overall performance of the app. Kudos to the team for their dedication and hard work! :)
Thank you for this amazing review, House of Silk Team! We're thrilled that Juphy has enhanced your customer service and that our support has been helpful. It's great to hear you're happy with Juphy's performance outside business hours. We appreciate your kind words and will keep striving to deliver the best experience!
June 26, 2024
Seems a great product that I would love to integrate into my store. Easy to set up and worked well. I like to be able to step away from my shop to relax , and lovely to know that any questions are being answered! Customer support seems pretty good too. Unfortunately not enough demand in my shop in Norway for it yet, but something I will install again in future when traffic is higher!
We appreciate your feedback! We look forward to supporting you again when the time is right for your shop. Until then, we're here whenever you need us!
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