Juphy: AI Chatbot & ChatGPT
24/7 AI chatbot for after-hours store assistance - Juphy AI
Rating
4.9
feedback
36
chart
#733
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
6%
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Less than a day
3%
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Less than a month
58%
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Less than a year
42%
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More than a year
0%
Reviews Summary
Juphy AI is a highly recommended app for ecommerce businesses looking to improve customer service and save time on support. Users praise its AI-powered automation that efficiently handles customer inquiries, provides fast and accurate answers, and integrates seamlessly with websites. The app's ability to learn from user behavior, offer multi-language support, and give personalized product recommendations has been particularly beneficial for various types of online stores. Additionally, users appreciate the responsive and professional support team that assists with customization and training of the AI. However, some users have reported minor issues such as messages being partially replied to in a different language and the need to keep an eye on certain functionalities for potential improvements.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 26, 2025
We tried tons of Chatbots and Juphy is definfelty the best. Its very simple to implement and customize. Also the support team is great as they are very responsive and supportive. They also offer to train the bot based on some provided inputs, in our case they trained the bot based on our very intensive blog. That being said, training of the bot is not (yet) perfect, so it's sometimes little bit hard to get the bot answering what you want him to answer.
Thanks so much for your kind words and honest feedback, Kinkly Team! We're glad Juphy is working well for you and really appreciate your thoughts on the training. We're constantly improving!
May 23, 2025
Good customer service, great product. I like the AI training feature where you can talk directly to it and build custom rules on how it interacts with customers.
Thank you! Great to hear you're enjoying the AI training features. We're always here if you need help fine-tuning it further.
May 15, 2025
juphy has been great in minimising unnecessary email responses. highly recommend
Thanks a lot! So glad to hear Juphy is helping reduce extra back-and-forth. Really appreciate the recommendation!
May 1, 2025
I initially had doubts about training an AI system, but the Juphy team extended my trial and supported me through the process. Now, Juphy AI greatly reduces our workload in both support and sales. Thanks to the email forwarding feature, we only step in when truly needed.
Thank you so much for the review! So glad we could support you through the setup process, and it’s great to hear that Juphy is helping streamline both your support and sales operations.
April 25, 2025
Juphy has helped us assist dozens—if not hundreds—of customers more efficiently, providing them with the exact information we trained it to deliver. It’s been a valuable tool in helping us filter and qualify truly interested customers.
Thank you! It’s great to hear Juphy is helping you assist and qualify customers more effectively. We really appreciate your review!
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