Juphy: AI Chatbot & ChatGPT for Shopify

Juphy: AI Chatbot & ChatGPT

24/7 AI chatbot for after-hours store assistance - Juphy AI

Rating

4.7

feedback

39

Reviews

chart

#1,129

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    3%
  • Less than a month
    44%
  • Less than a year
    46%
  • More than a year
    0%

Reviews Summary

The reviews for the Juphy app on Shopify are overwhelmingly positive, with users praising its ability to automate customer support, increase sales, and improve customer engagement. Many users highlight the ease of setup and the effectiveness of the AI in answering customer queries accurately. The support team is also commended for being responsive and helpful. However, some users mention minor glitches during the training of the chatbot and occasional language issues. Overall, Juphy is highly recommended for ecommerce businesses looking to enhance customer relationships and streamline support processes.

Highlights

Positive feedback on automation of customer support and increase in sales
Ease of setup and effectiveness of AI in answering queries accurately
Responsive and helpful support team
Occasional glitches during chatbot training
Language issues mentioned by some users

Rating Breakdown

  • 5
    87% (34 ratings)
  • 4
    10% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (39)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 16, 2025

I installed this app but it shows in my upcoming bill!

Using app

--

Total reviews

2

Average rating

2.5

5 / 5 Share

Sept. 3, 2025

"What an incredible app! I'm genuinely impressed with how well it works. I'm convinced it will be a game-changer for any store owner, drastically increasing conversions and lightening the load on their customer support team. The Juphy support team has also been fantastic. The onboarding call was extremely helpful and packed with great 'best practices' to get us started. Keep up the great work, Juphy!"

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

Since we installed Juphy, we’ve seen a noticeable increase in customer engagement and, more importantly, a clear boost in sales. The platform makes it incredibly easy to manage all our customer interactions and improve response quality. Their customer support team is also fantastic – super responsive, friendly, and always helpful. Highly recommend Juphy to any business looking to strengthen their customer relationships!

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 16, 2025

Easy to set up, and minimal training was necessary for the AI to start answering customer questions. Saves our team hours of customer service work. Pretty impressed!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

XLR8: "Juphy AI has really stepped up our customer service at the fitness store. It’s amazing how fast it answers questions about our equipment and apparel—whether someone’s asking about the durability of a yoga mat, sizing for compression gear, or which dumbbells are best for their workouts. It even shares tips on how to use and maintain the gear, which our customers love. With Juphy AI available 24/7, we’re always there for our shoppers, even during the busiest times, and it’s definitely helped keep them coming back!"

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We love hearing this! It's great to know Juphy AI is helping you deliver fast, informative support for your fitness shoppers. Thanks for trusting us to be part of your customer experience!

All reviews

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