Juphy: AI Chatbot & ChatGPT
AI Chatbot for Product Search, Sales and Customer Support
Rating
4.9
feedback
38
chart
#1,470
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
3%
-
Less than a month
45%
-
Less than a year
47%
-
More than a year
0%
Reviews Summary
The reviews for the Juphy app on Shopify are overwhelmingly positive, with users praising its effectiveness in handling customer inquiries, improving customer engagement, and boosting sales. Many users appreciate the ease of setup and the time-saving benefits of the AI-powered chatbot. The customer support team is also highly praised for being responsive and helpful. However, some users have mentioned minor glitches during the training of the chatbot and occasional language issues. Overall, Juphy is seen as a valuable tool for enhancing customer service and streamlining support processes on ecommerce stores.
Highlights
Review RSS Feed
All reviews
Sept. 3, 2025
"What an incredible app! I'm genuinely impressed with how well it works. I'm convinced it will be a game-changer for any store owner, drastically increasing conversions and lightening the load on their customer support team. The Juphy support team has also been fantastic. The onboarding call was extremely helpful and packed with great 'best practices' to get us started. Keep up the great work, Juphy!"
July 23, 2025
Since we installed Juphy, we’ve seen a noticeable increase in customer engagement and, more importantly, a clear boost in sales. The platform makes it incredibly easy to manage all our customer interactions and improve response quality. Their customer support team is also fantastic – super responsive, friendly, and always helpful. Highly recommend Juphy to any business looking to strengthen their customer relationships!
July 16, 2025
Easy to set up, and minimal training was necessary for the AI to start answering customer questions. Saves our team hours of customer service work. Pretty impressed!
June 18, 2025
XLR8: "Juphy AI has really stepped up our customer service at the fitness store. It’s amazing how fast it answers questions about our equipment and apparel—whether someone’s asking about the durability of a yoga mat, sizing for compression gear, or which dumbbells are best for their workouts. It even shares tips on how to use and maintain the gear, which our customers love. With Juphy AI available 24/7, we’re always there for our shoppers, even during the busiest times, and it’s definitely helped keep them coming back!"
We love hearing this! It's great to know Juphy AI is helping you deliver fast, informative support for your fitness shoppers. Thanks for trusting us to be part of your customer experience!
June 17, 2025
We’ve had a smooth experience using Juphy on our Shopify store. The chatbot is easy to integrate, user-friendly, and a great tool for automating customer support. The support team is responsive and helpful whenever needed. Occasionally, there are minor glitches when training the chatbot, but overall it’s a solid app that adds value to our store.
Thanks for the thoughtful review, Hygge Bikes team! We're glad Juphy is streamlining your support and appreciate your feedback on chatbot training—we’re always improving.
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