Juphy: AI Chatbot & ChatGPT for Shopify

Juphy: AI Chatbot & ChatGPT

24/7 AI chatbot for after-hours store assistance - Juphy AI

Rating

5.0

feedback

30

Reviews

chart

#892

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    0%
  • Less than a month
    60%
  • Less than a year
    30%
  • More than a year
    0%

Reviews Summary

Juphy AI has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. The app is praised for its ability to provide 24/7 customer support, automate responses to customer inquiries, and improve overall customer service. Users appreciate features such as the AI chatbot's capability to answer detailed product-related questions, track customer interactions, and offer personalized product recommendations. The app's ease of setup, time-saving benefits, and cost-effectiveness are highlighted as major advantages by the reviewers. Additionally, the option to train the AI to provide customized responses and the responsive customer support team are mentioned as valuable aspects of Juphy.

Highlights

24/7 customer support
Automated responses
Personalized product recommendations
Cost-effectiveness
Responsive customer support team

Rating Breakdown

  • 5
    97% (29 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 28, 2025

Great application meets all our requirements, great contact with support - upon request they adjusted product scanning for us.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2025

Juphy AI handles our customer inquiries about our supplements with expert accuracy. Its multi-language support and product recommendations have enabled AI-led sales and improved customer satisfaction! A lot of our consumers are non-English speaking customers, and having this helps our customers and sales.

Using app

11 months

Total reviews

4

Average rating

5.0

4 / 5 Share

March 20, 2025

Juphy’s AI Agent efficiently manages the majority of our inquiries related to kitchen appliances and tableware, helping our website visitors find what they need more quickly. Initially, we expected training the AI to be a time-consuming process due to our extensive product catalog, but it turned out to be surprisingly quick and easy. We particularly appreciate that it only escalates special cases to our customer support team via email, reducing our team's workload. Additionally, we customized the chatbot to communicate in Norwegian while still supporting responses in 98 languages.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 18, 2025

This app is truly amazing, offering support in various ways. One of its key benefits is helping clients make informed decisions, which boosts efficiency and instills confidence in their purchases. The feature I appreciate the most is the ability to track order numbers. This is particularly helpful when managing multiple orders, ensuring greater clarity in the ordering process, and giving clients an extra reason to return and shop again. Juphy AI has successfully addressed the challenge of providing 24/7 customer support. Thanks to its AI capabilities, I can rest easy knowing my customers receive assistance at any time, which also helps convert inquiries into sales—my favorite feature. With Juphy, I can deliver superior customer service by automatically responding to questions about all my products. This has saved me a significant amount of time. What I love most about Juphy is its ability to scan my entire website and provide precise information to customers. Additionally, the option to train it for a more human-like response enhances its functionality. I can confidently say that I am highly satisfied with both the product and its customer service. I absolutely love this app—it arrived at the perfect time! I needed a chat feature for my website to assist potential customers, and Juphy exceeded my expectations. uphy’s customer support team has been very helpful in developing a custom feature for us. We wanted to integrate sizing videos into the AI pop-ups, and their technical team quickly made it happen. This has made it easier for us to guide customers through custom sizing. It’s also been helpful that Juphy has access to our physical store inventory. Customers asking about product availability at our Rocklea store can now get quick answers through Juphy AI. Overall, it has improved the shopping experience by making sizing and product selection more convenient. Honestly, thank you for creating this much-needed app—definitely a 5-star experience!

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

March 14, 2025

Juphy is amazing! It basically handles my customer service directly on the site. It's nice that it allows you to see chat history and you can correct prior responses or type in your own responses. It handles most questions on the front end but sends me an email when it's my time to jump in. The customization options for this app are also nice, you can assign it to any page and choose how it is displayed. I would highly recommend!

Store

SNKADX

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your amazing review! We're glad Juphy AI is making customer service easier while keeping you in control. Let us know if you ever need anything!

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