
Juphy: AI Chatbot & ChatGPT
24/7 AI chatbot for after-hours store assistance - Juphy AI
Rating
5.0
feedback
30
chart
#908
All reviews
Rating Breakdown
March 28, 2025
Great application meets all our requirements, great contact with support - upon request they adjusted product scanning for us.
March 20, 2025
Juphy AI handles our customer inquiries about our supplements with expert accuracy. Its multi-language support and product recommendations have enabled AI-led sales and improved customer satisfaction! A lot of our consumers are non-English speaking customers, and having this helps our customers and sales.
March 18, 2025
This app is truly amazing, offering support in various ways. One of its key benefits is helping clients make informed decisions, which boosts efficiency and instills confidence in their purchases. The feature I appreciate the most is the ability to track order numbers. This is particularly helpful when managing multiple orders, ensuring greater clarity in the ordering process, and giving clients an extra reason to return and shop again. Juphy AI has successfully addressed the challenge of providing 24/7 customer support. Thanks to its AI capabilities, I can rest easy knowing my customers receive assistance at any time, which also helps convert inquiries into sales—my favorite feature. With Juphy, I can deliver superior customer service by automatically responding to questions about all my products. This has saved me a significant amount of time. What I love most about Juphy is its ability to scan my entire website and provide precise information to customers. Additionally, the option to train it for a more human-like response enhances its functionality. I can confidently say that I am highly satisfied with both the product and its customer service. I absolutely love this app—it arrived at the perfect time! I needed a chat feature for my website to assist potential customers, and Juphy exceeded my expectations. uphy’s customer support team has been very helpful in developing a custom feature for us. We wanted to integrate sizing videos into the AI pop-ups, and their technical team quickly made it happen. This has made it easier for us to guide customers through custom sizing. It’s also been helpful that Juphy has access to our physical store inventory. Customers asking about product availability at our Rocklea store can now get quick answers through Juphy AI. Overall, it has improved the shopping experience by making sizing and product selection more convenient. Honestly, thank you for creating this much-needed app—definitely a 5-star experience!
March 14, 2025
Juphy is amazing! It basically handles my customer service directly on the site. It's nice that it allows you to see chat history and you can correct prior responses or type in your own responses. It handles most questions on the front end but sends me an email when it's my time to jump in. The customization options for this app are also nice, you can assign it to any page and choose how it is displayed. I would highly recommend!
Thanks for your amazing review! We're glad Juphy AI is making customer service easier while keeping you in control. Let us know if you ever need anything!
March 11, 2025
Still very new to the app but so far very happy with it
Glad to hear you're happy so far! Let us know if you have any questions. We’re here to help.
Feb. 24, 2025
Juphy AI helped solve the issue of providing customer support 24/7. With its AI features, I can be sleeping without worry that my customers could receive assistance and convert them to sales which is my favorite feature.
Thanks for your feedback! We love that Juphy AI is helping you provide 24/7 support. Let us know if you need anything!
Jan. 23, 2025
great support
Using app
41 minutes
Total reviews
4
Average rating
5.0
Thanks for sharing! We’re glad you’re satisfied with our support.
Dec. 26, 2024
Its a very good app
Thank you! We're glad you're enjoying Juphy.
Dec. 2, 2024
There were many detailed questions on our site, which provides services on premium furniture, and it was impossible for us to answer all of these questions, but juphy provides complete answers to most questions, especially about the products. It speaks fluently, as if there was a real representative in front of the customer, and provides excellent support. Some of the excellent features are that we can see which links customers click on while the conversation is open, product-specific conversation pop-ups appear, and the changes we specify can be displayed in a short time. We receive very fast feedback regarding support. Juphy has definitely put our site ahead. We cannot imagine a scenario without it.
Thank you so much for your review, Hamm Design Team! We're happy to contribute to your success and look forward to continuing this partnership for even greater achievements!
Nov. 8, 2024
Juphy AI is a game-changer! I was blown away by how easy it was to set up and start using. It brings all our customer messages into one place, so we’re not juggling different platforms. The chatbot itself is smart and really picks up on what customers need, so we’re spending less time replying and more time actually helping people out.
Thank you for sharing! We're thrilled to hear Juphy is simplifying your workflow and making a real impact for your team.
Nov. 4, 2024
This app is spectacular, it helps in many forms and aspects , one of them is that it helps clients to make better choices , which enhances efficiency and grants confidence while buying. The most feature i like is tracking order number , it really helps when there are many orders and client needs much more clarity with ordering process which gives an extra reason for him to come back and order again.
Appreciate your review! It’s great to hear Juphy is enhancing efficiency and building trust with your customers.
Oct. 18, 2024
With Juphy, I am able to provide better customer service to my clients by answering questions related to all my available products, and the good thing is that it does it automatically for me. This has saved me a lot of time. The feature that I like the most about Juphy is the ability to have it scan through all my products on my website and provide exact information to my customers. As well as the option to teach it and look more human. I can tell you that I am very satisfied with the product and customer service.
Thanks for the review! It's great to know you're satisfied with Juphy.
Oct. 18, 2024
I really love this app it came at the perfect time. I was looking for a chat on my website where I would answer questions for potential customer and Juphy is even better than what I was looking for. It scanned my whole website and answers any question someone may have. My favorite feature is that you can train it to respond the way you want. If you want to more specific you. Implementing AI in our business is definitely a game changer. Honestly, thank you for creating this much needed app. 5 stars.
Thanks for sharing! We're happy to know that Juphy is making such a positive impact on your store and that the training is working well for you.
Oct. 11, 2024
Juphy really solved our problem of not being able to explain more detailed information to our customers. With Juphy any information needed from the customer is there in the chat - no more looking for what you want by browsing the complete store, it's a game changer. We love the train your AI feature because it really allows us to customize certain answers that we would like the AI to give to our customers.
Thank you for the review! Glad to hear Juphy is making a difference! Training the AI definitely helps improve customer interactions.
Oct. 1, 2024
Using this sort of A.I tool is very handy indeed, even when your a new business starting out, you got little funds to pay and train staff, not only that, if your staff have a time and day they work, this handy app acts like an human but the best thing, it can run 24/7, so if you think about all the hours paying staff, this sort of app can save your business a lot of money in the long run! How can this app save you money? Well, factor the hours + hourly wage per staff + any training and holiday pay ect, you will be paying a lot more than what this app can do, so it's why we think you should get this app on your store right now! P.s make sure to train the A.I on what your buyers might ask you, that way, it will remember next time!
Thank you for the review! We're glad Juphy AI is helping you save time and reducing costs. As you mentioned, training the AI maximizes its value!
Sept. 27, 2024
This app helps me to keep on top of my customer service at all hours and I love that you can retrain it! It uses information already on my website and it’s so great how little I had to work to get it responding with the right answers. You can test it as often as you like to be sure it’s answering a multitude of inquiries correctly. This takes so much pressure and work off my plate so I can focus on creating my products. What an innovation.
Thanks for the kind words! It's great to hear Juphy AI is lightening your workload and helping your business.
Sept. 8, 2024
Honestly, Juphy has been incredible for our customer support. It’s cut costs and made life so much easier by handling 24-hour support. Most of the time, customers' questions have answers somewhere on our website, like in the FAQ or product details. Juphy’s AI swoops in, scans everything, and learns those answers, saving us about 70% of the time we used to spend on these repetitive queries. For the questions that still need a human touch, Juphy smartly routes them to our team, so we’re always giving our customers top-notch assistance. One feature I absolutely love is that I can train Juphy with my own answers. This means that when there’s a question not covered on the site, I can update Juphy to handle it next time. It’s reassuring to know that customers are getting the best help possible, even when I’m not directly involved.
Thank you for your detailed review! We're happy to hear Juphy AI is streamlining your support process and making a real difference for your team and customers.
Sept. 4, 2024
I recently incorporated the Juphy AI Chatbot into my Shopify store and the results have been nothing short of remarkable. From the seamless quick setup that required no technical skills to the chatbot's intuitive understanding of my product catalog, Juphy has transformed my customer service and sales process.
Thank you for sharing! We're so glad to hear that Juphy AI has made such a positive impact on your store.
Aug. 29, 2024
Juphy has been a game-changer for our Shopify store. Before implementing Juphy, our customer service team was overwhelmed with inquiries about product details and subscription plans. This time-consuming task diverted their attention from more complex issues, ultimately impacting customer satisfaction. Juphy's AI chatbot has effectively addressed this problem. As a LATAM business, we serve customers from diverse backgrounds who speak SPANISH. Juphy's ability to communicate effectively in multiple languages has been instrumental in providing a seamless customer experience for all.
Thank you for your review! We're thrilled to know Juphy is making a difference for your team and customers. We're here to help you continue providing excellent service across LATAM!