All reviews

Rating Breakdown

  • 5
    87% (34 ratings)
  • 4
    10% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (39)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2025

"What an incredible app! I'm genuinely impressed with how well it works. I'm convinced it will be a game-changer for any store owner, drastically increasing conversions and lightening the load on their customer support team. The Juphy support team has also been fantastic. The onboarding call was extremely helpful and packed with great 'best practices' to get us started. Keep up the great work, Juphy!"

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

Since we installed Juphy, we’ve seen a noticeable increase in customer engagement and, more importantly, a clear boost in sales. The platform makes it incredibly easy to manage all our customer interactions and improve response quality. Their customer support team is also fantastic – super responsive, friendly, and always helpful. Highly recommend Juphy to any business looking to strengthen their customer relationships!

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 16, 2025

Easy to set up, and minimal training was necessary for the AI to start answering customer questions. Saves our team hours of customer service work. Pretty impressed!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

XLR8: "Juphy AI has really stepped up our customer service at the fitness store. It’s amazing how fast it answers questions about our equipment and apparel—whether someone’s asking about the durability of a yoga mat, sizing for compression gear, or which dumbbells are best for their workouts. It even shares tips on how to use and maintain the gear, which our customers love. With Juphy AI available 24/7, we’re always there for our shoppers, even during the busiest times, and it’s definitely helped keep them coming back!"

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We love hearing this! It's great to know Juphy AI is helping you deliver fast, informative support for your fitness shoppers. Thanks for trusting us to be part of your customer experience!

5 / 5 Share

June 13, 2025

We’ve been incredibly happy with Juphy! As a customer-focused brand, providing fast, friendly, and helpful support is a key part of our daily operations — and Juphy has been a huge help in making that possible. Thanks to its AI-powered assistant, most of our customers receive instant and well-directed responses, which has significantly reduced our email traffic. We sincerely recommend Juphy to any brand looking to build stronger relationships with their customers. It has become an essential part of our online store. Thank you, Juphy team!

Store

MISELA

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words, Misela team! We’re thrilled to hear Juphy has become a key part of your support workflow. It’s especially great to know it’s helped reduce your email load—that’s exactly what we aim for!

5 / 5 Share

May 23, 2025

Good customer service, great product. I like the AI training feature where you can talk directly to it and build custom rules on how it interacts with customers.

Using app

About 23 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you! Great to hear you're enjoying the AI training features. We're always here if you need help fine-tuning it further.

5 / 5 Share

May 15, 2025

juphy has been great in minimising unnecessary email responses. highly recommend

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot! So glad to hear Juphy is helping reduce extra back-and-forth. Really appreciate the recommendation!

5 / 5 Share

May 1, 2025

I initially had doubts about training an AI system, but the Juphy team extended my trial and supported me through the process. Now, Juphy AI greatly reduces our workload in both support and sales. Thanks to the email forwarding feature, we only step in when truly needed.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! So glad we could support you through the setup process, and it’s great to hear that Juphy is helping streamline both your support and sales operations.

5 / 5 Share

April 25, 2025

Juphy has helped us assist dozens—if not hundreds—of customers more efficiently, providing them with the exact information we trained it to deliver. It’s been a valuable tool in helping us filter and qualify truly interested customers.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! It’s great to hear Juphy is helping you assist and qualify customers more effectively. We really appreciate your review!

5 / 5 Share

April 17, 2025

In our testing phase but so far its working pretty well! Less reduntant calls for order status

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! Glad to hear things are going smoothly so far. We’re here if you need anything!

5 / 5 Share

April 10, 2025

An essential tool for our ecommerce Since we started using Juphy on our store, we've been able to handle customer inquiries much more efficiently, especially questions about order status and product details. These used to take up a lot of our time, but thanks to the AI-powered automation, customers now get fast and accurate answers without the need for human intervention in most cases. My favorite feature is the smart chat that integrates seamlessly with our site and constantly learns from user behavior and questions. It's impressive how well it understands and responds, greatly improving the shopping experience. Also, the support team was extremely helpful when we had a few questions at the beginning. Very responsive and professional. I highly recommend Juphy to any ecommerce business looking to improve customer service and save time on support.

Store

Focus

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate your kind words! Thanks for recommending us!

5 / 5 Share

April 9, 2025

Juphy AI has been very helpful in managing our customer inquiries, from ingredient details and usage instructions to product recommendations based on skin type. The team has also been very helpful in guiding us through the AI training process. We have trained the AI with more than 500 lines of product data, and now it guides our customers very accurately. We have also switched the default language to Dutch but it can still guide customers in all the languages required. Definitely recommend Juphy AI to other cosmetics brands!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the lovely feedback and for recommending us! It's great to see Juphy smoothly handling your detailed product data and supporting customers in multiple languages.

5 / 5 Share

April 3, 2025

Juphy AI is a game-changer for our Shopify store, NumberC! It seamlessly handles inquiries, enhances product discovery, and boosts conversions with personalized recommendations. Setup was effortless, and 24/7 support ensures a smooth shopping experience. Plus, its customizable branding fits perfectly with our store. Highly recommend for any Shopify merchant!

Store

NumberC

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Really appreciate your kind feedback! We're so glad to hear that Juphy is boosting engagement and conversions for your store. Thanks for recommending us!

5 / 5 Share

March 28, 2025

Great application meets all our requirements, great contact with support - upon request they adjusted product scanning for us.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! We’re happy to hear Juphy is meeting your needs and that our support team could assist you. Always here if you need anything!

5 / 5 Share

March 20, 2025

Juphy AI handles our customer inquiries about our supplements with expert accuracy. Its multi-language support and product recommendations have enabled AI-led sales and improved customer satisfaction! A lot of our consumers are non-English speaking customers, and having this helps our customers and sales.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re so glad Juphy is helping you support a diverse audience while also driving results. Happy to be part of your journey!

5 / 5 Share

March 18, 2025

This app is truly amazing, offering support in various ways. One of its key benefits is helping clients make informed decisions, which boosts efficiency and instills confidence in their purchases. The feature I appreciate the most is the ability to track order numbers. This is particularly helpful when managing multiple orders, ensuring greater clarity in the ordering process, and giving clients an extra reason to return and shop again. Juphy AI has successfully addressed the challenge of providing 24/7 customer support. Thanks to its AI capabilities, I can rest easy knowing my customers receive assistance at any time, which also helps convert inquiries into sales—my favorite feature. With Juphy, I can deliver superior customer service by automatically responding to questions about all my products. This has saved me a significant amount of time. What I love most about Juphy is its ability to scan my entire website and provide precise information to customers. Additionally, the option to train it for a more human-like response enhances its functionality. I can confidently say that I am highly satisfied with both the product and its customer service. I absolutely love this app—it arrived at the perfect time! I needed a chat feature for my website to assist potential customers, and Juphy exceeded my expectations. uphy’s customer support team has been very helpful in developing a custom feature for us. We wanted to integrate sizing videos into the AI pop-ups, and their technical team quickly made it happen. This has made it easier for us to guide customers through custom sizing. It’s also been helpful that Juphy has access to our physical store inventory. Customers asking about product availability at our Rocklea store can now get quick answers through Juphy AI. Overall, it has improved the shopping experience by making sizing and product selection more convenient. Honestly, thank you for creating this much-needed app—definitely a 5-star experience!

Using app

4 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for this amazing review! We’re thrilled to hear how Juphy supports your store in many ways. We’re always here to help you keep growing!

5 / 5 Share

March 14, 2025

Juphy is amazing! It basically handles my customer service directly on the site. It's nice that it allows you to see chat history and you can correct prior responses or type in your own responses. It handles most questions on the front end but sends me an email when it's my time to jump in. The customization options for this app are also nice, you can assign it to any page and choose how it is displayed. I would highly recommend!

Store

SNKADX

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your amazing review! We're glad Juphy AI is making customer service easier while keeping you in control. Let us know if you ever need anything!

5 / 5 Share

March 11, 2025

Still very new to the app but so far very happy with it

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear you're happy so far! Let us know if you have any questions. We’re here to help.

5 / 5 Share

Feb. 24, 2025

Juphy AI helped solve the issue of providing customer support 24/7. With its AI features, I can be sleeping without worry that my customers could receive assistance and convert them to sales which is my favorite feature.

Using app

11 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your feedback! We love that Juphy AI is helping you provide 24/7 support. Let us know if you need anything!

5 / 5 Share

Jan. 23, 2025

great support

Using app

41 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for sharing! We’re glad you’re satisfied with our support.