Rating

5.0

feedback

35

Reviews

chart

#2,086

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    66%
  • More than a year
    34%

Reviews Summary

The reviews for the Kangaroo Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by the team, particularly mentioning Mario Tahan. Users appreciate the ease of use of the app, its helpful features for building customer loyalty, and the seamless integration with their online stores. The app's customization options, responsiveness of the support team, and ability to track customer activity for rewarding loyalty are praised consistently. Some users mention that the app has helped them increase customer engagement, attract new customers, and boost sales. Overall, Kangaroo is highly recommended for businesses looking to enhance their loyalty programs and customer retention strategies.

Highlights

Excellent customer service and support
Ease of use and helpful features
Seamless integration with online stores
Customization options for rewards and loyalty programs
Positive impact on customer engagement and sales

Rating Breakdown

  • 5
    100% (35 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 8, 2025

Great experience, the support team is consistently available and incredibly responsive , always quick to assist whenever needed.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

Their customer service is the best! I had a great experience working with Theresa. She answered all of my questions and followed up promptly with any open items. It's truly a pleasure to work with their team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Our experience with Kangaroo has been very positive. From the initial onboarding to ongoing support, the team has made the implementation of our rewards program seamless. Their guidance has been clear and helpful, ensuring we were set up for success from the start. A special thank you to Mario, whose support has been especially valuable throughout the process. We appreciate Kangaroo’s commitment to making this transition smooth and their continued responsiveness as we navigate our new program.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2025

Great software for businesses looking to build customer loyalty effortlessly. The platform is easy to use, packed with useful features, and helps increase customer engagement effectively. Their customer support is also excellent—responsive, knowledgeable, and always ready to assist. Highly recommend it for any business looking to enhance its loyalty program!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Good customer service and easy to use. Mario Tahan has been great!

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more