Kangaroo: Loyalty and Rewards
Build customer loyalty with rewards, offers, VIP tiers & more
Rating
4.8
feedback
50
chart
#2,518
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
68%
-
More than a year
26%
Reviews Summary
The Kangaroo Loyalty Program app has received overwhelmingly positive reviews from users. Customers praise the app for its effectiveness in increasing repeat customers, building strong relationships, and providing easy-to-use features. The support team is highlighted as responsive, helpful, and knowledgeable, with specific mentions of team members like Charbel, Theresa, and Mario for their exceptional assistance. Users appreciate the seamless communication and smooth setup process facilitated by the app. However, there is one negative review that criticizes the lack of detailed communication regarding an issue that affected Shopify purchases. Overall, the app is highly recommended for businesses looking to enhance customer loyalty effortlessly and benefit from excellent customer service.
Highlights
Review RSS Feed
All reviews
Feb. 17, 2026
Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.
Jan. 14, 2026
Great loyalty system with super responsive and helpful support team to help with any issues.
Jan. 9, 2026
Kangaroo Loyalty Program has been a game changer for our brand. It’s helped us grow our business, increase repeat customers, and build stronger relationships with our clients. Our customers love the rewards, and we’ve seen them come back more often because of it. Highly effective and easy to use!
Nov. 20, 2025
I’ve had an amazing experience working with this loyalty program. Their customer service is truly exceptional, they’re always available, quick to reply and consistently follow up to make sure everything is running smoothly. They’ve been incredibly helpful and supportive throughout the whole process. Definitely a five-star team!
Store
My Store
Using app
4 minutes
Nov. 19, 2025
Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.
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