Rating

5.0

feedback

33

Reviews

chart

#1,939

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    58%
  • More than a year
    39%

Reviews Summary

The reviews for the Kangaroo Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by the team, particularly mentioning Mario Tahan. Users appreciate the ease of use of the app, its helpful features for building customer loyalty, and the seamless integration with their online stores. The app's customization options, responsiveness of the support team, and ability to track customer activity and reward them effectively are also praised. Overall, merchants find Kangaroo to be a valuable tool for enhancing their loyalty programs and increasing customer engagement.

Highlights

Excellent customer service and support from the team, especially Mario Tahan
Ease of use and helpful features for building customer loyalty
Seamless integration with online stores and customization options
Effective tracking of customer activity and rewards
Positive impact on customer retention and sales growth

Rating Breakdown

  • 5
    100% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2025

Our experience with Kangaroo has been very positive. From the initial onboarding to ongoing support, the team has made the implementation of our rewards program seamless. Their guidance has been clear and helpful, ensuring we were set up for success from the start. A special thank you to Mario, whose support has been especially valuable throughout the process. We appreciate Kangaroo’s commitment to making this transition smooth and their continued responsiveness as we navigate our new program.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2025

Great software for businesses looking to build customer loyalty effortlessly. The platform is easy to use, packed with useful features, and helps increase customer engagement effectively. Their customer support is also excellent—responsive, knowledgeable, and always ready to assist. Highly recommend it for any business looking to enhance its loyalty program!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Good customer service and easy to use. Mario Tahan has been great!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Amazing experience especially with the customer service

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Excellent app with amazing support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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