Kangaroo: Loyalty and Rewards
Reward customer loyalty and boost sales with Kangaroo
Rating
4.8
feedback
46
chart
#2,393
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
0%
-
Less than a year
67%
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More than a year
26%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the team members such as Charbel, Theresa, Mario, and Nadim. Customers appreciate the ease of use of the app, the helpfulness of the support team, and the seamless implementation of loyalty programs. The app is commended for its ability to increase customer engagement, offer customizable rewards, and integrate well with other platforms like Lightspeed and Klaviyo. Users also highlight the responsiveness of the support team, the effectiveness of the loyalty program in retaining customers, and the overall positive impact on sales and customer loyalty.
Highlights
Review RSS Feed
All reviews
Nov. 19, 2025
Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.
Nov. 11, 2025
Something happened that disabled Shopify purchases from rewarding points to my customers. They were able to fix it, but couldn't tell me: A) When it happened. B) How many customers and transaction were affected. C) The timeframe this occured in. D) Why it even happened to begin with, or if it could happen again. Their communication is vague, unhelpful, and did nothing to aid me or my customers in repairing the damage.
Oct. 14, 2025
We had a great experience working with Charbel on our loyalty program. He was very helpful, knowledgeable, and always quick to respond to our questions. Thanks to his support, we were able to set up everything smoothly.
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