Kangaroo: Loyalty and Rewards
Build customer loyalty with rewards, offers, VIP tiers & more
Rating
4.8
feedback
49
chart
#2,157
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
67%
-
More than a year
27%
Reviews Summary
The reviews for this loyalty program app are overwhelmingly positive, with users praising the exceptional customer service provided by the team. Customers highlight the quick response times, helpfulness, and supportiveness of the team members, particularly mentioning individuals like Charbel, Theresa, Mario, and Nadim. The app is commended for its ease of use, seamless integration with Shopify, and effectiveness in increasing customer engagement and loyalty. Users appreciate the personalized incentives, smooth communication, and the ability to customize rewards to suit their business needs. However, there is one negative review that mentions vague communication and lack of transparency regarding an issue with Shopify purchases not rewarding points to customers.
Highlights
Review RSS Feed
All reviews
Jan. 14, 2026
Great loyalty system with super responsive and helpful support team to help with any issues.
Jan. 9, 2026
Kangaroo Loyalty Program has been a game changer for our brand. It’s helped us grow our business, increase repeat customers, and build stronger relationships with our clients. Our customers love the rewards, and we’ve seen them come back more often because of it. Highly effective and easy to use!
Nov. 20, 2025
I’ve had an amazing experience working with this loyalty program. Their customer service is truly exceptional, they’re always available, quick to reply and consistently follow up to make sure everything is running smoothly. They’ve been incredibly helpful and supportive throughout the whole process. Definitely a five-star team!
Store
My Store
Using app
4 minutes
Nov. 19, 2025
Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.
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