Kangaroo: Loyalty and Rewards
Build customer loyalty with rewards, offers, VIP tiers & more
Rating
4.8
feedback
51
chart
#2,470
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
69%
-
More than a year
25%
Reviews Summary
The reviews for the Kangaroo loyalty program app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers praise the quick responses, helpful advice, and willingness to assist with any issues. The loyalty program itself is described as a game-changer for businesses, helping to increase repeat customers, build stronger relationships, and enhance customer engagement. Users appreciate the ease of use, effectiveness, and seamless integration with their online stores. However, there was one negative review that criticized the app for a lack of transparency and communication regarding an issue that affected Shopify purchases.
Highlights
Review RSS Feed
All reviews
Feb. 17, 2026
Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.
Jan. 14, 2026
Great loyalty system with super responsive and helpful support team to help with any issues.
Jan. 9, 2026
Kangaroo Loyalty Program has been a game changer for our brand. It’s helped us grow our business, increase repeat customers, and build stronger relationships with our clients. Our customers love the rewards, and we’ve seen them come back more often because of it. Highly effective and easy to use!
Nov. 20, 2025
I’ve had an amazing experience working with this loyalty program. Their customer service is truly exceptional, they’re always available, quick to reply and consistently follow up to make sure everything is running smoothly. They’ve been incredibly helpful and supportive throughout the whole process. Definitely a five-star team!
Store
My Store
Using app
4 minutes
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