Kangaroo: Loyalty and Rewards
Reward customer loyalty and boost sales with Kangaroo
Rating
5.0
feedback
7
chart
#2,797
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
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Less than a month
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Less than a year
86%
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More than a year
0%
Reviews Summary
The reviews for the Kangaroo app are overwhelmingly positive, with users praising the excellent customer service and the effectiveness of the loyalty program. Customers appreciate the ability to customize rewards and points systems to suit their business needs, as well as the seamless integration with other Shopify programs. The app is described as a game-changer for businesses, helping to increase customer retention, boost sales, and attract new customers. Users also highlight the ease of use and the quick response from the customer service team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 24, 2024
We have been using Kangaroo for about 9 months now. It works very well and the customer service is excellent. We use it on both our website and POS. Using on POS is tricky because of Shopify inflexibility but Kangaroo will help overcome this. I recommend this app
Jan. 8, 2024
I have been using the Kangaroo Rewards loyalty program on Shopify for the last 6 months and I love it!. My customers are loving the loyalty program and starting to engage more with the points system which means I can reward my customers for their loyalty, which has helped me keep them coming back for more and more. The nice part about Kangaroo is that I can customize the rewards and points system to my business and offer personalized incentives to my customers and then notify them where they are in their rewards to encourage them earn more points (shop more) This system is a game changer for me because it also allows me to integrate with several programs on Shopify. I use Lightspeed with my storefront system, Klaviyo for marketing and Judgeme for reviews and each one seamlessly works together with Kangaroo. This way if my customer shops in store and online they will acquire points under one system and not lose or miss out on rewards. They love the fact that they get points for shopping in store or online. There are not many rewards programs that offer this service. Lastly, I would highly recommend Kangaroo for their Customer Service which is exceptional! I have worked with Mario from the beginning and he is AWESOME! He has been so patient with every call when I needed help with any question. I can't thank him enough for assisting me with my questions and all the other suggestions he has offered to help me reach my goals for the program and my business. Hats off to him for Exceptional customer service. Overall, I highly recommend Kangaroo Rewards loyalty program!
Nov. 15, 2023
Excellent customer service. The app works like a dream and I've never had an issue with it. I'd highly recommend this to any e-commerce brand looking for a great loyalty program.
Nov. 13, 2023
Excellent service à la clientèle. Nous avons fait confiance à Kangaroo est pour le moment nous le regrettons pas.
Nov. 10, 2023
So far the app works according to my expectations which is great. The customer service team has also been very accommodating to certain requests to make sure the rewards program works and functions how we would like it.
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