Rating

5.0

feedback

33

Reviews

chart

#1,773

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    58%
  • More than a year
    39%

Reviews Summary

The reviews for the Kangaroo Rewards Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by the team, particularly mentioning individuals like Mario Tahan and Nadim. Users appreciate the ease of use of the platform, the effectiveness of the loyalty program in increasing customer engagement, and the seamless integration with Shopify. The app is praised for its advanced features, customization options, and the ability to link physical and online store customers. Customers also mention the exceptional support from the Kangaroo team, emphasizing their responsiveness, knowledge, and patience in resolving any issues. Overall, the app is highly recommended for businesses looking to enhance their loyalty programs and customer retention strategies.

Highlights

Excellent customer service and support from the Kangaroo team, with specific mentions of Mario Tahan and Nadim
Ease of use and effectiveness in increasing customer engagement through loyalty programs
Seamless integration with Shopify and advanced features for customization and linking physical and online store customers

Rating Breakdown

  • 5
    100% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2025

Our experience with Kangaroo has been very positive. From the initial onboarding to ongoing support, the team has made the implementation of our rewards program seamless. Their guidance has been clear and helpful, ensuring we were set up for success from the start. A special thank you to Mario, whose support has been especially valuable throughout the process. We appreciate Kangaroo’s commitment to making this transition smooth and their continued responsiveness as we navigate our new program.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Great software for businesses looking to build customer loyalty effortlessly. The platform is easy to use, packed with useful features, and helps increase customer engagement effectively. Their customer support is also excellent—responsive, knowledgeable, and always ready to assist. Highly recommend it for any business looking to enhance its loyalty program!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Good customer service and easy to use. Mario Tahan has been great!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Amazing experience especially with the customer service

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Excellent app with amazing support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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