Kangaroo: Loyalty and Rewards

Build customer loyalty with rewards, offers, VIP tiers & more

Rating

4.8

Feedback

Reviews

Chart

#2,237

Shopify

All reviews

Rating breakdown

5 98% (51 ratings) 4 0% (0 ratings) 3 0% (0 ratings) 2 0% (0 ratings) 1 2% (1 ratings)

Reviews with text

96% (50)

Review RSS feed

1 / 5 Share

Nov. 11, 2025

Something happened that disabled Shopify purchases from rewarding points to my customers. They were able to fix it, but couldn't tell me: A) When it happened. B) How many customers and transaction were affected. C) The timeframe this occured in. D) Why it even happened to begin with, or if it could happen again. Their communication is vague, unhelpful, and did nothing to aid me or my customers in repairing the damage.

Store Using app Total reviews Average rating

Retrofix Games 6 months 4 2.0

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